Historical Traveler Reviews of Marriott Heidelberg
Just another chained hotel
from $savemoney$
It was very close to the Train station. However, it was a bit of walking to the Altstadt. We have to take the bus to the Altstadt. It was a very seclusive hotel.
Lovely Hotel with Excellent Service
from carol120401
We stayed at this hotel as part of our tour of the Black Forest in August and as a regular vistor to "chain hotels" for work, I was pleasantly surprised.
We were lucky enough to be staying in a suite for which the rack rate was 895 euros and we booked via the Marriott website for 290 euros. This gave us access to the Executive lounge where we enjoyed free drinks including beer, wine soft drinks as well as a range of snacks.
The room overlooked the River Neckar and was complete with a terrace with furniture. It has a separate bedroom which meant we could eacape the children whilst we slept! A lovely bathroom with powerful shower, great soft pillows, good wardrobe space and widescreen TV in lounge and bedroom. The lounge was large enough to comfortably take a 6 seater dining table, desk, tv, chair and sofa plus a cot and rollaway bed.
The room had plants including a beautiful orchid and 2 wonderful bouquets of fresh flowers.
The restaurant was spacious and airy with option to dine in the terrace overlooking the river. The restaurant staff were extremely attentive and pandered to our every need including providing milk (free) for my daughter's bottle (unlike the Meridien Paris who charged us 5 euros).
We enjoyed 3 great nights here and yes, it is a little way out of town but that makes it a quieter location and trams and buses are less than 5 minutes away or do as we did and spend 7 euros on a taxi.
Depends on what you are looking for....
from mzplacedinphilly
I have stayed at this hotel on more than one occasion on business. There were a couple of issues on delayed check in this time around which did not do much for my overall opinion, but to be fair this was my first time with such an issue. The hotel is right on the river so many of the rooms have a lovely view. The Executive Lounge has a fantastic view from the balcony. The foods in the hotel is good and there is a lovely Indian restaurant right down the street. True it is a hike to city center if you want to be in the middle of everything but it is a nice walk and for the parking challenged the Marriott is a clear cut winner. Overall, the service is very attentive. The rooms are clean and comfortable but have nothing that screams out of the ordinary. They have removed the alarm clocks from the rooms so bring a travel alarm clock or be at the mercy of wake-up calls - can be a precarious situation if on business. Charming, is the word that best sums it up.
Mediocre
from JCW
Very ordinary chain hotel. Nice location on the river, but a good 20 minute walk from the historic centre of the city. Rooms are adequate but dull and boring - mine had a balcony with a great view over the recycling area.
And one minor thing - charging guests a (refundable) deposit if they borrow one of the hotel's umbrellas is a really nice way for the hotel to show their guests that they think they're potential thieves. Symptomatic of a hotel that lacks any class.
Nice hotel, friendly staff
from Wereldreiziger
It's a very nice hotel but a bit secluded. It's a ten minute walk to the Altstadt, but considering the price and great service that's okay. Parking in the garage is expensive and unnecessary. You can easily park in the neighbourhood (honestly speaking: we never did).
Staff is extremely friendly and helpful. Breakfast is great.
First Class
from A TripAdvisor Member
This is a first class hotel, great bar, nice restaurant, breakfast was great. Nice location. Nothing more can be said.
Nice view
from A TripAdvisor Member
Good size room to US standard. We had a very nice view of the river from our room, which is a big plus. The breakfast is delicious, in the room facing the river and a lovely courtyard. The staff are nice and helpful. Will stay there again.
Warmest staff of those at all our hotels
from Youyellit
Situated on the river, this hotel made us feel very welcome indeed. Housekeeping remade our beds with topsheets, and they delivered complimentary refreshments. The front dest helped us find our way to public transportation numerous times, let us use the computer, lent us umbrellas, and placed a call for us when we could not get our calling card to work.
All in all, they were terrific! The food was good, the massages were outstanding, and the price was so reasonable.
Just be aware that the hotel is not within walking distance to Bismark Platz. We tried to book a second stay a week later, and they were sold out. No wonder!
Good Marriott Hotel Lufthansa bus to FRA at door
from billhar1
Friendly and profesional staff..average size rooms
mine had balcony (small). very good breakfast buffet with many hot items but it was expensive..convenience store in gas station across the street. department stores and start of pedestrian shopping areas about a 10 minute walk.
Pay garage..park on street about a block away for free.
The Lufthansa Airlines Bus to Frankfurt Airport
departs from front of the hotel..about 1 hour to 1 hour and 15 minute ride..
Very Nice
from wisbo77
We stayed here over New Years Eve. We had a king room with an extra bed and still had ample space. The hotel is on the Rivar Neckar and our room had a gorgeous river view. They had a huge buffet breakfast that was good. The staff was extremely friendly. The only drawback was having to pay to park in the hotel garage.