Halifax Marriott Harbourfront Hotel
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TravelPod Member ReviewsHalifax Marriott Harbourfront Hotel
Pool, gym and Starbucks all at our disposal! And such a great location!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Halifax Marriott Harbourfront Hotel
Location Location - Best in Halifax
Great hotel. Excellent service and located directly on the waterfront. The Lower deck is right next door - great place to see live entertainment. Rooms are extremely clean, spacious rooms and lobby. Food was excellent in restaurant - salmon was yum!
Ok, but over rated!.
I have stayed at this hotel on 3 different occasions. I enjoy going to the casino and thus... that is the reason that I stay at this hotel. I would stay at another hotel if I was not gambling. Overall this is an over priced hotel. I have never had a problem with the staff and they have always been great. The standard rooms and the small "suites" are just that... Small. The buffet at the casino that is given to the guest is really bad and if you had to pay for it.. forget about it. They have a TGI Fridays in the Casino as well and I love that place. The drink menu is great!!..
The casino is ok.. (only one in the maritimes).. and is lacking in alot of the little details. The odds are good with the BJ paying 2/3. Lots of $5.00 tables and the hight limit area starts at $25/hand. The comps are really really bad. But this is because their is no other place to go to so they really don't half to even have a Players program.
We arrived late, but had a guaranteed, PRE-PAID room. They had given it away! The only thing they could offer was a smelly (literally - it stunk) "suite" with a horrible, tiny pull out bed. The room had stained carpeting and a dirty bathroom. When I requested a refund, I was told that accounting was closed and that I'd have to call the accounting manager. When I returned home from my trip, I left several messages with the accounting manager, but my calls were never returned. Also, I forgot to mention that the hotel's garage was full. So, even though they offered me free parking for my inconvenience, there was no parking available!
Nice hotel, beautiful location
Stayed here for two nights in September. We were struck by the friendliness of the staff and felt very welcome. Our room was of reasonable standard, a large size and it overlooked the Historic Properties.
This hotel is very well located, right next to many lovely restaurants and bars.
We had notified the staff that we would be arriving for our honeymoon made reservations for an oceanfront suite, only to arrive to find that there were no suites available, and instead assigned us to a regular room.
The front desk staff did not even mention that there were "honeymoon specials" available and we found this out at a later date.
Although we were charged over $250 per night there was not even breakfast included.
The rooms are run down and desperately in need of renovations.
What surprises me is that the casino is already making "big money." It's a shame that they are still greedy for more.
Too snotty for me
Stayed here August 2004. Found front desk and concierge staff to be very snotty, snooty, and rude. Had a very difficult time getting luggage to and from our room. When ordering from room service, they had ran out of two of the three items we wanted. We had reserved a room with a view of the water, but got a room with a window facing a roof and a wall. I have stayed in many 5 star hotels across Canada, and would not classify the room I was given, as 5 star in any way. Free breakfast came with our rooms, but to get the coupons, I was told I had to get them from the Casino.... after a lengthy walk, I finally found the desk at the back of the Casino. The only reason to stay here is for the waterfront location which is beautiful and convenient, certainly not for the service. Perhaps the good service is reserved for the high rollers at the Casino, and not for the ordinary tourist.
Amazing deal and quality, front desk staff difficult
We spent 2 nights at this hotel in mid August during Buskerfest. The room was beautiful and comfortable, and the package we had was an amazing value! We paid $198 for a package that included 1 night's accommodations, $50 in gift certificates at a local mall, and the breakfast buffet (which included lobster omelette!). The second night we paid $148 for another night's accommodations, $40 gift certificate for Governor's Grill restaurant in the Casino, and gift certificates for the Casino. The food at Governor's Grill was amazing (try the salmon!) and the gift certificates for the casino were the equivalent of $10 cash and $10 in munchies, plus non alcoholic beverages. The only reason I did not give 5 stars for this stay was because of the front desk service. When we checked in, our packages were not ready. Then the various gift certificates were supposed to be slipped under our door but weren't. The next morning we had to wait 25 minutes to get the certificate for breakfast, and the front desk person who served us was very difficult - she then referred us to the manager who sent her to retrieve our certificates in about 30 seconds flat. Then we had to go back in the afternoon to get the certificates for the second night's stay and had to wait a long time again and they forgot to include the certificate for the restaurant. Finally, we had to wait 20 minutes for checkout the next morning. Due to the mix up the first morning, they upgraded our breakfast. However, I would like to think there's a more efficient way to handle check in and check out for prereserved rooms, and the attitude of the front desk clerk who served us Saturday morning was unacceptable (the person she served previous to us was also very frustrated with her). And she was actually training someone else! My partner eventually suggested I go sit down and let him handle it because I was getting so frustrated he decided he would "butter her up". I have experience working at a 5 star business hotel in downtown Toronto and hope I never acted as snobbishly to customers when I served them as she did to us. I should also add, though, that the person who took my reservation by phone was VERY helpful and pleasant, and the staff at Governor's Grill were also pleasant and provided good service. I would stay there again in a heartbeat - I'll just have my partner check in so I can avoid the front desk staff!
Don't miss this one!!
My husband and I stayed at the hotel Aug 5th. What an excellent hotel! It is truly on the waterfront, with pedways to get you to shopping and Historic Properties without ever going outside (in case it is raining!). It was a short 2 minute walk inside or out, to get to Privateers - Lower Deck and the rest of the waterfront life!
We had dinner at TGIFridays and sat on the outside deck right on the water. The food was great! We also took in the breakfast buffet at the casino and thoroughly enjoyed it. We scoped out the pool for the next time we bring our kids, and it was nice and big.
The value of the room price and accompanying coupons made this an outstanding stay. We were given an opinion card and I made a suggestion for a youth games room. I received a letter from the hotel addressing my suggestion, not just a form letter. Very impressive.
Defininitely a return visit in the future for us.
Well Taken Care Of
My husband and I just want to let others know of the wonderful stay we had at the Casino Nova Scotia Hotel in Halifax, NS. We arrived late in the evening with our 10 month old son. Our king size bed was turned down with chocolate coins sitting on the pillows. What a nice little treat! When I had called to make our reservation I had requested a playpen for our son to sleep in. The playpen was not in our room, but when I called the front desk to request it, I think the gentleman who delivered it must have ran the whole way to our room on the fifth floor just to get it to us. I was so impressed. Our room was spotless as well as the rest of the hotel. The location is very convenient and you don't even have to go outside if you do not want to and can enjoy the pedways connecting you to the mall, casino, restaurants, parking, etc.
In addition, we took advantage of both the pool and fitness facilities at the hotel. The showers in the changerooms were heavenly and just a simple thing like having towels provided right at the pool made our stay that much more enjoyable. In the evening, a turn-down service was provided if you wished and we were also able to take advantage of the Club Lounge on the six floor which included continental breakfast and evening appetizers. I have never stayed at a hotel that was so accomodating and friendly. The staff in the halls, at the front desk, etc. were always there to please and smiling. However, they made it seem effortless and that they were enjoying making our stay pleasurable.
Although were had not travelled far, we felt as though we had really gotten away and that we were well taken care of. The next time I visit Halifax I will be returning to the Casino Nova Scotia Hotel.
Actually on the Waterfront....great hotel
I have mini vacations in Halifax 2-3 x year. I have stayed at various other hotels and keep coming back here.
This is an actual harbor front hotel not just a harbor view. Located on the boardwalk and joined to the pedway. Rooms offer great views of harbor, historic properties or city view is not bad either.
Cost is in line with other hotels in downtown Halifax.
What can I say...its my favorite hotel in Halifax
TripAdvisor Reviews Halifax Marriott Harbourfront Hotel
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