Marriott Hotel Frankfurt

Hamburger Allee 2, Frankfurt, Hesse, 60486, Germany | 5 star hotel
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Location

This 5 star hotel, located in the Innenstadt area of Frankfurt, is near Senckenberg Natural History Museum (Naturmuseum Senckenberg), Bockenheimer Warte, Struwwelpeter Museum, and Bockenheimer Wochenmarkt.
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Amenities

       

    Historical Traveler Reviews Marriott Hotel Frankfurt

    Best Overall Hotel Experience Ever

    from

    From the location (right in front of a tram stop and just minutes to the main station) to the staff, this was a great hotel. After staying in many mediocre Marriotts in the US, this was a pleasant surprise. All of the staff spoke English(which is more than I can say for the Hilton in London), the housekeepers did not bother us if the "Do Not Disturb" sign was on the door and the accommodations were excellent. These were the most comfortable hotle beds we'd ever slept in. Plus, each bed had three big pillows and a duvet.

    Most comfortable bed!!

    from

    If you are flying in and out of Frankfurt this is a great place to stay. It is close enough to the downtown happenings, so you could walk. We arrived at the hotel at 9 am from our flight and they were more than gracious to check us into our room. The bed was the most comfortable bed I've ever slept in, perfect after a long flight. We had a room on the 31st floor and had a great view of the city. If your looking for an American type hotel in a foreign country this is it. We rented a car and parked on the side streets, which was very safe and free. I highly recommend saving some money on parking.

    They really blew it

    from

    I won't stay at this hotel again, and my experience caused me to put Marriott at the bottom of my list for hotels anyplace. The room was fine, the lifts reasonably fast given the number of floors they have to serve, breakfast was good, and I didn't see any hookers in the lobby. So what did they do wrong?

    I went for a major trade show and paid a high price ($1700 US) for 4 nights. They charged me a month in advance. So I had paid in full (very full) a month before I showed up and handed them my credit card "for incidentals".

    THEY CHARGED THE FULL ROOM STAY AGAIN! When I checked the card and discovered what had happened I asked why on earth they would do such a thing. They simply said it is Marriott policy. As of today I'm out $3400 for 4 nights. In theory half of that will go away eventually, but that usually takes a couple of weeks for overseas stays.

    I like to have a little bit of available credit when traveling overseas. That's pretty tough when I'm paying not just inflated rates and a bad US/Euro exchange, but also paying double for my hotel room. Very bad policy, and I won't be back. Next year I'll book a little earlier and get the Maritim across the street.

    A home from home

    from

    After having my reservation at the Steigenberger Metropolitan cancelled, my travel agent fixed me with a room at the Marriott. Made me wonder why I wasn't staying there in the first place.

    Some of the rooms are a little small, but mine was fine. Most important of all is the attitude of the staff. Doesn't cost anything to ask a guest if they are OK. As I was checking out, a maintainence guy asked me if I had enjoyed my stay.

    Didn't see any of the ladies of the night mentioned by other guests but maybe I am gullible. Marriotts are cheesy, and I know that some people say that they don't like the "have a nice day" attitude. But I received faultless service from the second I arrived to the second I left and would definitely stay there again.

    Low price; high service!

    from

    I was able to secure a room for a very low price using priceline. Despite that, I received extremly nice service by the front desk staff and concierge. The room I had requested was available hours before the official check-in time and exactly the location I had asked for. The concierge was very helpful after I suddenly experienced a medical emergency. He connected me with a doctor on call and even informed me immediately after my return from the hospital that relatives had called. The room was very clean, no complaints. I was woken after midnight by a group of drunken Japanese tourists shouting and screaming in the hallway, but security took care of those morons right away. I would stay at the Marriott Frankfurt again. F. Diederichs, Phoenix.

    Loved the Marriott

    from

    Stayed here for 5 nights in November end 2004. Great hotel at great location. Very close to train station and shopping locations. Hotel was clean and comfortable. Lobby area was very clean in all aspects.

    Nice View Shame about all the hookers

    from

    Good location to the Fairgrounds and a nice view - but then we go downhill

    Not a luxury hotel - Exec. rooms are not really much better (s-l-o-w lift to the floors) - rooms a bit small and sparse

    most annoying of all is the amount of Hookers in the hotel - the lobby was crawling with them, if your on business and after a prostitute then this is the hotel for you........if you're a female traveller or seek a real luxury hotel STAY AWAY!

    Marriott Frankfurt: A real disappointment...

    from

    Having stayed each week in this hotel for the last few months, it's about time to straighten out the booming local reviews and tell it as it is!Firstly the good points:1. A very convenient location with good access to road, tram and rail links 2. Fast and efficient reception area with friendly staff 2. Clean and well-maintained rooms with attentive housekeeping and room service 3. Great Champions bar staff with a great drinks list 4. Great Expressivo coffee shop 5. Excellent business centre 6. Good quality in-house gym and spa poolHowever, the problem areas:1. Staff knowledge. Don't be surprised if staff fail to recognise/acknowledge you. You may be welcomed with a 'is this you first stay at the Frankfurt Marriott' - even if you've been staying there for a matter of months! 2. Very, very, very, very, very slow lifts. 3. Awful, awful food. A breakfast of orange juice, tea and cereal will cost over  15! Restaurant menus that don't ever seem to change. 4. Inconsistent room temperature. Too hot when it's cold, too cold when it's hot... 5. Far too many Ladies of the Night loitering in the main foyer seeking out willing business. This is a genuine issue that doesn't get sorted out by the management, not a figment of anyone's imagination. 6. Executive Floor rooms that are identical (sorry, they provide you with mouthwash) to the normal floors. Hilarious! Pay extra to spend longer in the super slow lifts!In summary: a real mixed bag of a hotel, certainly not a luxury item, but still pretty functional. Stay there for the Marriott reward points, or if you can get a competitive rate. By competitive, i mean less than  130 per night!

    Good Hotel

    from

    I've stayed at the Marriott Hotel, Frankfurt three times when I have attended the Frankfurt Book Fair. I've always been treated very well.

    Everybody who works there are terrific. The rooms are good, the room service good and the food in the restaurants is very good as well.

    I have stayed on the executive floor and the lounge lives up to the word Executive. Excellent!

    I would highly recommend staying, at any time, at the Marriott Hotel.

    Business Hotel across the fair and concert hall

    from

    This is the tallest hotel in Europe in a 70ies skyscraper opposite the convention center, the trade fair grounds and the festival/concert hall. Having said that - these are the reasons to stay here. The hotel is not within walking distance to the shopping, culutur or nightlife area of Frankfurt. Take a taxi or use the tram to get there (a 10 minute ride to the main train station and another 10 minutes to shopping). A taxi will bring you to the airport in 20 minutes. It is a typical Marriott delivering American standards you will appreciate away from home, but, no local touches.

    TripAdvisor Reviews Marriott Hotel Frankfurt

    4.00 of 5 stars Excellent
     

    Travel Blogs from Frankfurt

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