Detroit Marriott at the Renaissance Center
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How has this hotel rated in the past?
Historical Traveler Reviews Detroit Marriott at the Renaissance Center
I stayed the weekend at this hotel during the Detroit Hoedown. Once I arrived at the hotel I was treated very well and checked in very quickly. The concierge even helped me out in getting a high floor room, 53rd floor. I've heard about the bad reputation of the Detroit Hotels but this hotel proved to me it was the best. Now that I've seen the best here I might just want to get a room up top for the Detroit Fire Works. You can tell that they take quality very seriously here. There are even stores and fast food restaurants on the bottom level. If you plan on staying in Detroit the price is nice and the location is perfect.
I live in Detroit, and have stayed at various hotels within the city for getaways, overnight business dinners, etc. The Detroit Marriott Ren Center is very accomodating. On all of my occasions there, the waitstaff was courteous and concerned. In-room breakfasts were right on time, delivered with exact food ordered, service, and a smile. Beds are spacious enough and comfortable.Bedding and towels have all been clean and plentiful. Little personal courtesies...i.e. soaps, shampoos, deodorants etc. were always available. Views from the rooms are terriffic, be them Canada, the river, or downtown areas. UNLESS YOU'RE SITTING AT THE DOOR OF A NIGHTSPOT, THERE IS QUIET AND CALM WITHIN THE ROOMS. Wakeup calls were on time, nice coffee awaiting for your use in the rooms, if you want anything better....consider staying home! ...If that's not too bad, itself!
Pleasurable hotel in a nice location
Without a doubt the Detroit Marriott Ren Center has the best views of any hotel I've stayed in. This alone makes it worth reserving. Views overlooking Windsor, Ontario are tremendous. OK rooms, service was good for such a large hotel. Downtown Detroit may not be the most attractive place in the country but, the Marriott Ren Center is pleasurable and in a safe and convenient, even likable location near the River.
Could not have been better
Stayed here for a college bowl game in December 2003. Despite the fact that the hotel was bustling with guests, the staff was courteous and took care of all our needs. Rooms have great views of either the river/Windsor or downtown Detroit. The hotel is part of the Ren Cen which includes shops and restaurants. Convenient to Ford Field, Comerica Park, Greektown. This is where I'll stay next time I'm in town.
Hevan in the middle of hell
What a great hotel in the middle of the biggest hell hole i have ever seen. what a crying shame. ride the people mover a few times and you want belive your eyes. then head back to the hotel for a relaxing day.
what a diffrence. big and beautiful.. i would stay at this hotel agian.
Our group stayed at this hotel in June 2003. The rooms were not as big, but the service compensated for the size of the rooms. I was astounded with the EXCELLENT customer service.
No sleep, no service, no care
If you need to sleep at night during your stay, beware! There is a roof top bar across the street that blasts the area with rap music and a DJ's incessant rantings over an outdoor P.A. system until 2 a.m. It was very loud in my room on the 50th floor on the opposite side of the hotel from the bar. If by some miracle you fall asleep, expect to be awakened by staff banging and clanging during the night. Don't expect anyone to answer the guest assistance line and don't expect anyone to be able to help out with simple requests. Don't expect the wait staff in the restaurant to care about what you order or how it is served.
Overall, don't expect anyone to know what they are doing or care. This hotel is the worst I have experienced in a long career of hotel stays.
The horror of it all !!!
The hotel does not have the accesseries that are told on the advertisements. The rooms are not as good as they sound. They were dirty and very cramped. There was gum pressed into one of the bedspreads. There staff was dishonest. The house cleaning staff stole money out of our room. In all the stay there was horrable. I will never stay there again nor will I recommend anyone I know to stay there.
Although downtown Detroit itself could use some major cosmetic surgery, the Marriott was a complete delight. The highlights of the hotel were not in the rennovated rooms, but in the staff and the restaurant. From the moment I exited the cab, I was treated truly as a guest should be. Everyone was professional and extremely courteous. The RiverCafe was also a delight having some incredible seafood. Nothing unusual, but good quality. I would highly recommend the scallops. The rest of the center, including the so called "shops and restaurants" near the hotel was a disappointment. There were few shops and the only restaurants I found were in a food court. If you plan on having business meetings and don't expect a lot outside of the hotel, then this is the place to stay. Nice rooms, nice facilities, great staff and terrific food.
The Ren Cen is a great Place to Stay. Very Friendly staff, rooms were clean. a little construction going on But Not that you'll notice. If there are Stars in town Pro sports or other this is where they'll be.