Delray Beach Marriott
How has this hotel rated in the past?
Historical Traveler Reviews Delray Beach Marriott
Great location & good times
Went to Florida for the first time this January and stayed a week at the Delray Beach Marriott. The location was great both for the numerous walks on the beach in the morning, but for the short strolls down Atlantic to the great resturants. This place is perfect to stay at if you don't want to be tied to the car all day & like the slower pace of traditional Florida.
Now for the hints: Get an Ocean view room - partial view maybe cheaper, but the full frontal view is to die for. Second best are the south facing rooms above the 5th floor. Parking is really cheap inderneath the hotel ($7), with easy access to the lobby. We found the bar a great place to get a quick bite if the weather discourages you from venturing out - but what's alittle rain? But then we're from SoCAL.
I definately enjoyed the Delray experience much more than the pace/congestion of South Beach that I found myself in for week #2.
I'll be back!!
Nice rooms, lacking in customer service
I just came back from a one night stay at the Delray Beach Marriott. I booked a partial oceanview room with rate code BXR. This rate code is supposed to include a free movie rental, free breakfast buffet for 2, free valet parking and 2 free cappucinos. When I checked in at the front desk, the clerk handed me my key with a comment of " Room XXX, partial oceanview, just as you requested". When I inquired about the rate code that I booked with, he had no clue what I was talking about. The rate was correct, but he knew nothing about any of the "extras" and assured me that everything would be settled in the morning. He indicated that he had no way of finding out what was included in this rate code. I wasn't too pleased.
I proceeded to my room and was pleasantly surprised. The toom had a nice, clean fresh smell. Extra pillows were on the bed. Comfy beds. A/C worked great. The bathroom was immaculate and done in marble. I am very picky when it comes to cleanliness in hotel rooms and this room was very clean. The view was so-so. I got what I paid for - partial ocean view with a view overlooking the pool. Very tropical feel to the place. There was a wedding going on the evening that I was there.
I decided that I would rent a movie on pay per view ( $12.95) that was supposed to be included in the rate code. Before I did so, I decided to try to straighten everything out again one more time. I called the front desk and a gal answered the phone. She too had no idea what was included in this rate code. She stated that she would need to talk with her manager and then she would call me back. She called me back within 5 minutes and explained that the rate code was new to them and they were unfamiliar with it. However, she explained that the valet parking and pay per view movie would be billed to my room and then credited back in the morning. She stated everything was noted on my reservation and I should have no problem in the morning. I felt satisfied.
Morning came and when I checked out, of course there was someone different at the front desk. I had to again explain the entire situation and request credits be posted to my account. I then had to ask for the free breakfast buffet coupon.
The breakfast buffet is served in the Seacrest Grill. The food was wonderful. Made to order omelettes, french toast, sausage, bacon, fruit, cereal...you name it, they had it.
They also have a very nice business center. 2 PC's with internet connections, a printer and copy machine. Very nicely done.
Overall, a nice stay but I wish I didn't have the hassle with the rate code. I wish the front desk staff had a better clue of what was going on.
Awesome view and super surroundings!
It started as all vacations do with the long journey to get there. From our expectations we thought that the lobby was going to have that 'tropical feel' to it as all beachside hotels try to pull off. Boy were we wrong! The lobby was magnificiant! right out of a glamour hotel catalog, huge chandelers over stuffed furniture and even a grand fireplace in the lounge. All this right on the beach. One thing the hotels information does not hightlite but it should, is its location on a major boutique main street called Atlantic Ave. it has great shops to poke in and a ton of restaurants to go see, ( not that the hotels restaurant cannot match any that we went to in our 4 day stay). It's truely an awesome place to go.
We found this to be a beautiful hotel. The bed was the most comfortable one we have ever slept in, the view was spectacular, and the breakfast buffet was scrumptious. This was by far and away one of the nicest hotels we have ever stayed in - we thoroughly enjoyed our visit.
Pricey but Enjoyable
Stayed at this Marriott earlier this year. Beautiful hotel with a mediterranean look. Great location across from beach and on corner of Atlantic Ave (which is where the action is). Spacious lobby, room had a nice view of pool and side view of ocean (though not the ocean view we desired)
Front desk was polite. Concierge seemed a bit formal
The pool is quite nice but crowded; marble columns turn into fountains from time to time, pouring into the pool which adds to the kids' fun. Great breakfast buffet though not cheap.
Room was definitely pricey but stay was fun.
Nice Hotel, Great Location, Crowded Pool
Stayed Memorial Day Weekend.
Pros: Found the staff very helpful and accomodating. Great location - across from the beach and a short walk from tons of shops and restaurants. Room was spacious - had a junior suite. Breakfast was good but a little pricey. Pool bar was nice.
Cons: Pool was extremely crowded and if you don't get out early you won't have a chair was our experience. It may have been partly due to Memorial day but there were a number of individuals at the pool who weren't guests. The pool is accessible to individuals who aren't staying at the hotel. Drinks were a little pricey.
Overall I would definitely recommend if you can get a good rate.
We stayed at this hotel for a couple of nights before boarding a cruise and we enjoyed our stay very much. Its located at the end of a strip filled with restaurants and cute little shops. Its also right across the street from the beach, which is breathtaking on the right day. The hotel itself was very nice. The only 2 drawbacks I can think of are that the AC was probably older than I am, and was causing water damage on the wall. Also, everytime the people upstairs from us opened their patio door, it sounded like thunder in our room. But the pool was great, and the staff was extremely accomodating out there. Someone was by every 10 minutes or so to check on our drinks and see if we needed towels, food, etc... One suggestion, get breakfast elsewhere! The breakfast buffet (although tasty) was like $18 a person or something. A little too pricey in my opinon. Comfortable bed, strong water pressure in the shower, very quiet rooms.
Thumbs up! People need to remember this is a hotel!
I went there for 2 days in Feb. with 2 kids and I must say I was pleasently suprised. The two negative ratings seem to be an exception to what I experienced. People have to remember this is a hotel AND NOT a resort. Although it has resort like qualities it is an above average Hotel. It is new and nice to look at as it is on Atlantic Ave. and also on the beach!I rented a junior oceanfront suite which was great as it had a separate are for the kids to sleep and watch TV.Its was furnished very nice and the bathroom was clean,roomy and had nice little touches.The pool was nice,the outside bar was nice and the rest. was great. Look, if you want to be in Delray this is the top.If you want a resort then you will need to leave Delray and go to Palm Beach.
The lobby and the view of the beach is very welcoming. The staff was professional but not very helpful - we felt very anonymous, especially after we checked in, and we were not given the room we requested. The room was a big dissapointment and not at all worth the money. We moved to another hotel and had a much better time.
Not sorry, but lessons learned.
We just rteurned from a week at the Delray beach Marriott and It will probably be our last visit there.
From the get go the hotel showed its wrong side to us. We know after traveling extensivly that theres a back of the house, we just dont want to see it. upon regestering at the front desk we were greeted by a very upset young ladie that tried to put us in a room facing the parking lot after we had made reservations weeks before to look at the ocean. Only after arguing for some time did she finnally give in and we received the room we reserved. The bellman loaded our stuff and bassically dumped it into the room without giving us the rundown, I reluctantly tiped. Tired from my trip I went downstairs to do a short workout and take a dip in the pool before it closed. Stepping into the gym I was overwhelmed by what would best be discribed as a mix of cat litter, foot BO and disinfectant, not good. I skipped the workout and headed for a dip in the pool. There were only a few people around, mostly young men chain smoking with some girls. I unfortunatly overheard there conversation. They had skipped out of a local rehab clinic and where bragging as to how easy it was to come swim at this pool and use the facilities any time they wished. Aperrantly this was true given that I kept seeing them throughout our visit, even know I told the hotel about the problem. By the way there response was " they shouldnt be here" Du!
We latter found out that the employess like the locals being around because they leave them tips.
Walking around the hotel you find lots of service doors proped open expossing the going ons in the back of the house. IN the lobby at night you cant possibly have a conversation, or even converse with the people at the front desk for that matter because of the horrible blasting music coming from the adjastent launge.
Being that my wife was preganant we asked for a couple of extra pillows to make her more comfortable, were still waiting for them. Because we didnt rent a car we asked the bellman and the concerge for public transportation info. They dismissed it outright and we spent the first half of our vacation in Delray because of it. Eventually we just tried to take a bus and found that you could pretty much get anywhere in Florida if you have a schedual and a watch. In fact we skipped a lot of relly great trips because of what they said and found that we could have done them all if they were a bit more knowlegable and helpfull.
Bassically thats most of the negative aspects of the hotel, here are some of the positives. If your traveling with a kid they have play pens that can be kept in the room. The location of the hotel is wonderfull.
The beach is across the street, wide, clean and safe. The food is good and the portions large. Get the included breakfast buffet, its worth every penny. A casuall lunch next to the pool is also worth it. If you tip the room maids they will keep things very tiddy and give you what ever extra you need. We made a point of leaving three dollors every morning and a thank you note on the night stand every morning. The maid actually lovingly arranged all my daughters toys in the play pen every day.
All in all we had a nice time. This hotel deffinetly has the bones to be a classic but has some major work to do in the service and security end. I dont think we will go back to The Delray Marriott, not just because of the hotels shortcommings, but the towns overall, Outside of a great Pizza joint (Sazio) on Atlantic, its New york good people, theres not a lot to do or see besides the beach in Delray.
TripAdvisor Reviews Delray Beach Marriott
Travel Blogs from Delray Beach
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