Beautiful and Comfortable

This hotel was so beautiful, the rooms were perfect and the bed was soooo... comfortable. My boyfriend (who lives in Maryland) and I stayed there this past November 12th 2004 weekend. The staff were so nice and they completely satisfied our needs. Im from Toronto, Canada and next time im that area, which I will be soon I will definitely stay there again, not too expensive and worth every cent!!

A pleasant stay.

We had a very nice stay. Room was clean and nicely decorated. Location was great with access to the Metro under the hotel. The employees we came in contact with were all pleasant and helpful. Would definitely return.

Very good service

My stay was for 3 nights in mid-August 2004, and was very impressed with the personalised service. Booked in a Executive Room, very comfortable & very clean. Though the choice of location was dictated by the conference, this hotel proved to be in an excellent spot - with easy access to the Metro (to go into DC), and just walking distance to the Pentagon Mall and nice restaurants such as Ruth's Steak House & Legal Seafood. The staff at the front desk is very friendly and professional. The hotel manager, Ray, is by far the best I'd ever come across. Every morning without doubt, he will address me by my name at the lobby and asked if I'm ok or needed anything. Superior service all around - especially when compared to the Grand Hyatt in DC which I stayed for 2 nights prior.

Disappointed

We specifically booked this hotel because it had an indoor pool for our children to use after busy days sightseeing. The pool was not open during our entire stay with no apparent reason for it being closed. We were told that they would shuttle us to their other hotel near-by but the shuttle service was very rude and told us to walk using the subway entrance. The pool at the other Marriott would not allow children in the hot tub. Our bill had charges on it that were not ours. The rooms were nice and very spacious. We have stayed at the Wardman Park Marriott. Loved the Wardman!

Excellent Hotel

A colleague and I just returned from a 4 day stay at the Gateway Marriott and found this to be an A+ hotel in location, service, and atmosphere. The convenience of the metro line running under the hotel and the helpful and very friendly staff are 2 of the reasons I will definitely return to this hotel and highly recommend it.

Good stay at the Marriott Crystal Gateway

My family and I just returned from a week in the Washington, DC area. We stayed at the Marriott Crystal Gateway in Arlington, Virginia for three nights beginning April 18th. The room was clean, well-maintained, and quiet in spite of being near the airport. We stayed on the concierge level and enjoyed a bountiful continental breakfast as well as snacks later in the day. They had a nice indoor-outdoor pool although only the indoor portion was open while we were there. The Metro could be accessed directly from the hotel underground, which was very convenient. The hotel was within 3 large blocks walking distance of Legal Seafoods and Chili's as well as some other restaurants. It was also only a 5 minute drive (not at rush hour) to the Mall/Smithsonian. Would definitely stay here again.

Frequent guest, thumbs up

Great place for business travelers. I have spent about 3 months out of the last 6 at the Gateway Marriott. It has been my home away from home in DC. I just ended a 4 week stay there, had a huge room with concierge lounge priveleges which is a great spot for a complimentary breakfast and evening snacks. Staff has always treated me graciously here. (Some rooms are not-so-huge but I do tend to get upgraded a lot.) Metro access cannot be beat.

Enjoyed my stay

The Crystal Gateway Marriott is primarily a busness oriented hotel but it is also good for tourists to the Washington DC area. The hotel has a nice lobby with plenty lounge/seating areas. The rooms are fairly large and clean.

The Crystal Gateway Marriott is connected to an underground rail line that makes traveling to DC very convenient for travelers. There are some nice restaurants in the crystal city shopping complex. The Pentagon City mall is not far from the hotel.

Tourists can find some attractive room rates on weekends. Especially when there are not any conventions or other business functions.

I was also impressed with the layout of their fitness center and swimming pool.

Many of the shops and restaurants in Crystal City close early at night and weekends. Tourists should keep this in mind when considering this hotel.

Overall, I would recommend this hotel for any type of traveler to the DC area.

Great hotel and location

This is my preferred destination when in DC. I travel there twice a month for business. The hotel is beautifully maintained and very secure. There is access to the Crystal City underground without having to go outside which is especially nice in the sultry summers and frigid winters.

Fine beltway choice

Crystal Gateway is a first-rate Marriott in a great location close to the national capital and National Airport.

The hotel has 700 rooms in two towers. The lobby is understated and elegant, and a great place to lounge.

Rooms are plenty big with elegant (if somewhat bland) furniture. The rooms are the typical upscale taupe overload, with good furniture and very comfortable beds. The bathrooms are huge with the Neutrogena bath products typical of Marriotts.

The hotel restaurants are fine, as is room service.

The hotel is right in Crystal City, and is connected to the Crystal City Metro station and the Crystal City shopping center by an underground passageway.

Crystal Gateway is closer to the national Mall and central DC than many hotels in DC (about 3 metro stops away on the Yellow line). The Crystal City area isn't particularly interesting, but there are some good restaurants around the hotel. Also, the Pentagon City shopping center is one metro stop away.