Marriott Cleveland Airport
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How has this hotel rated in the past?
- Meeting rooms/conference facilities
- Airport Transportation
- Shuttle bus service
- Drycleaning onsite
- Wireless internet connection in room (surcharge)
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Historical Traveler Reviews Marriott Cleveland Airport
The Best Hotel No Resort
I loved this resort it was the best i recommond any one to stay there it is the beat the resourant was outstading (i suggest the steak and there breakfast buffet)there drink are not expensive and very good 1 drink per per person of 16 people only cost me 25.00
i loved the pool it was great. on some days they let you order from the pool any kind of drink.
I spoke too soon; I posted an earlier review saying that the hotel was okay if you ask for a quiet room. I have just returned from another trip to this hotel and would like to post more comments as my recent experience surprised me.
This time I experienced the rude and uncaring staff that others seem to have made contact with. They just don't care. They had king beds available but would not give it to me because I was not a Marriott Rewards Platinum member. Never mind that I chose to stay at their hotel although I am Plantinum at Holiday Inn / InterContinetal or that I had reserved a kind bed well in advance. To make matters worse, the desk clerk even said that she had king beds available but I could not have one.
I will definitely stay elsewhere next time. Management needs to quickly take action and fix these issues before things spiral out of control.
Great stop-over on long moving trip
It's odd how critical most reviewers are of this hotel. They seem to expect a luxury resort... at the CLEVELAND AIRPORT. This hotel is great at being what it is: an airport hotel.
We were scheduled to make a stop-over on a Monday night off a (cheap) priceline bid while driving a moving truck from Chicago to New York. One thing led to another, and we arrived to check in at about 7:30am on Tuesday. The desk staff were friendly and flexible, letting us stay well past what should have been our check out without any hassles. We asked for the quietest room possible, and got a room in the older section (not the tower) with two full beds. This was just fine with us. The only noise was an occasional plane flying by. We were never rushed to leave nor bothered by anyone from the hotel and slept very well.
If you want to be in the action, stay in downtown Cleveland. There are many excellent properties there, especailly the Hyatt Regency at the Arcade.
If you're looking for a place to sleep for a night near the highway, this is the one for you, especially if you get a good priceline bid.
Great for One Night Stay
We stayed at the Cleveland Airport Marriott for one night - the reservation was made through Priceline for ~ $50 + taxes. We didn't check in until almost 10 pm because we were doing some sightseeing in Amish country. Originally we were assigned a room with double beds but after asking was easily reassigned to a room with a king size bed. The room was located in the tower was clean and well kept. I used the fitness center in the morning which was typical of most hotel fitness centers. We didn't use the pool or the restaurant. We were charged an additional $5 for parking which I didn't know about until we got there, but not a huge problem.
As another reviewer said, it is somewhat noisy as it is right next to
I-71. It might be quieter if you requested a room on the courtyard side. Overall, I would stay here again - we were happy with the room and the hotel.
Flew The Coop After One Night
The concierge, Dot, was the only saving grace at this place. She went above and beyond to be sure that I got what I needed. The hotel itself is a throw back to the old, old days. There is nothing special about the rooms, beds, or decor. It is a place to flop for the night. My inital room had an a/c fan so loud I thought it was a plane taking off! It's convenient to the highways and airport and therein lies the problem - you hear all kinds of noise - planes, cars, etc. Oh, and the slamming doors! Yikes! I stayed only one night, checking out early, and moved to the Courtyard in North Olmstead.
Not worth the money
I stayed here one night for business on 1/14/05. The lobby is very pleasant to the sight. I requested 1 king sized bed and I received two doubles. The clerk at the front desk advised that they had been so busy today and sold out. That would have been a good response to someone who didn't have a reservation but this hotel was booked weeks in advance. Ok, shall I move on to the room...... Water in the room, $2.50 if you open it. Dirty coffee pot and glasses. I went all the way downstairs to get bills for the soda machine and the machine doesn't take any bills. Nothing spectacular about this hotel. The shower had scum build up. It took me forever to go to sleep b/c the beds were not comfortable. Let's just say I was happy in the morning when I checked out. Oh and the breakfast in the restuarant is not worth the money. Cleveland is a very nasty city. No one is nice.
I stayed at the Cleveland Marriott for 5 days in July, on training for work. Not the greatest location, but there is free transport to the airport. Front desk was cordial but wasn't very helpful when I asked for directions to the nearest train station, but I found out that the airport shuttle will drop you off at the train station if you ask.
Housekeeping was great. They were very responsive and very friendly when I had problems/requests. Also, I left my cell phone charger in the hotel room, and they returned it to me priority mail. I really appreciated that.
Cleveland's not so great, but the Marriot is livable for a few days.
Cleveland Airport Marriott
Stayed at the Cleveland Airport Marriott for one night as I was flying out the next morning. This is definitely not worth the price, and I actually got a good deal through an online booking. Room was damp, toilet was running non-stop (they did come up and fix it but it took way too long). The restaurant was very much overpriced and the meal was not up to par. I travel to Cleveland several times per year and there are much better choices available still close to the airport.
Average Rooms, Good Food, Mean Manager
Have stayed here on several business trips. Ask for a room in th Towers section - they have been updated but have very small bathrooms. The rooms in the other wing should be demolished - very old and dirty. Very good food - both at restaurant and room service. The Director of Operations has NO business dealing with customers. He has a very rude, condescending and impatient manner. I saw him "bark" at several customers who were asking for services that were NOT out of the ordinary. One employee, Kurt Z., was EXTREMELY helpful, pleasant and professional. He went out of his way to help customers. He should be running the hotel!
The Cleveland Airport Marriott is a great hotel. We checked in and out with no problems. We were in town for a wedding with the reception to be held at the hotel. It was beautiful!! and tons of fun! The room was very spacious and the bathroom extremely clean and bright!! There are a few restaurants nearby and many just an interstate ride away. I would definitely recommend this hotel!
TripAdvisor Reviews Marriott Cleveland Airport
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