Cardiff Marriott Hotel
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Historical Traveler Reviews Cardiff Marriott Hotel
Too many problems to be good!
The rooms are nice, bathrooms are too. I had a room in the Executive floor for three nights.
The mini bar was not working for the whole period although I had told the reception right on arrival. They did not manage to repair it or offer another room.
Executive Lounge seems to be short of service staff, as it was closed for several hours each day. One morning, not even breakfast was available and I was sent downstairs to be with the "public". By the way, charging for longdrinks in the evening is ridiculous, why do you offer a lounge at all?!
The aircondition was working very badly, there was a constant room temperature of 26 C. That is too much at night by far! I did not sleep well at all and was given a fan for my room, and an explantation that the aircon did not work sufficiently in the whole building. I am sorry, this is not southern Spain, but Wales! Get a decent aircondition!!
Marriott reward points and promised compensation still not have been posted.
I will definately not return.
Travel in style, take the Hilton instead!
Very comfortable & convenient
Stayed here for four nights and found it very comfortable and pleasant. The rooms were typical of American hotels of this type - fairly roomy and nice to come back to after a day of sightseeing. The hotel is conveniently located within easy walking distance of the castle, stadium, shopping, restaurants and pubs. In fact, on Friday and Saturday nights the pub scene is quite lively and noise from the row of pubs just across from the hotel disturbed some of the folks in our group. But with the windows closed I could not hear any noise. The hotel restaurant is especially noteworthy. We ate breakfast and dinner in the restaurant every day and enjoyed delicious roast lamb and beef, well prepared veggies including fresh vegatable salads and fruits, and lovely desserts. The full breakfast buffets were excellent. I have never before had hotel food like this. We also enjoyed the bar and the pool.
The marriot cardiff is a great place to stay, even though it can be a little noisy in the morning, it is EASILY the best hotel in wales!
I stayed at this hotel in March 2005. The relatively small room was clean and well presented, with a great view over the bay. The buffet breakfast was excellent and the leisure facilities (swimming pool, gym, spa) were included in the room price and were a great bonus. Such good value for £69 a night for two B&B!
However, I thought the £8 a night car parking charge was excessive and the reception staff were a little less than courteous at times.
Would stay here again.
Marriott standard, nice hotel
i stayed here for the carling cup final. we paid quite a lot so expected a lot and wasnt disapointed. the hotel is the normal high standard you come to expect from this chain.
i had a large room with two large double beds, each with crisp white linen and fluffy duvet, sat tv which had sky sports one!
room was really clean including the bathroom which was clean , large and had loads of clean towels, powerful shower...
room service was quick
pool, gym and sauna was really nice but the best thing (apart for chelsea winning) was the location - we literally had to take two steps out to all the nightlife..GREAT!!!!
the breakfast downstairs was lovely, loads of freshly cooked food and you can have as much as you can eat, wonderful after a big nights drinking !!!
a great place to stay...
Just come back from a weekend away at the Cardiff Marriott and had a great time!
Really good location and nice quiet room - we were on the 9th Floor
Leisure facilities were good too - the pool was quiet (we did go in early!) and breakfast was delicious!
Got a bit stung on a round of drinks but probably my own fault!
Would certainly go back and recommend it to others
Brilliant hotel. Lovely staff. Great time!
Spent the weekend (Friday and Saturday) at the Marriott. It was for my fiance's birthday and I had asked the hotel for a king size bed, a high floor (to eliminate street noise) and champagne, chocolates, robes and slippers. Got everthing. I also asked them to put a personalised birthday message on the TV screen which they agreed to do but I couldn't work out how to display it. The room was spacious, clean and modern and the bed was extremely comfortable. We slept extremely well and had absolutely no problem with noise despite overlooking the very busy area of Mill Lane. The bathroom was large and the shower powerful. All the staff were excellent and extremely helpful and friendly from the staff on reception to housekeeping and restaurant staff. The nice girl on reception arranged for our car to come in to the car park through the exit as we couldn't figure out how to get onto Mill Lane. Another nice lady from housekeeping came to our room shortly after we arrived with a replacement robe as one of the robes in our room was slightly off colour (not that we noticed) and she said she had been told to replace it was we were VIPs!! Also, we could not figure the air con out and rang guest services. A minute later the concierge was at the door and he set it correctly for us. I have been in other hotels in the UK where the concierge would pull a face at having to help with your cases never mind going all the way to the 9th floor to turn a dial. All the staff seemed to enjoy assisting you and the restaurant staff would greet you warmly when you arrived for breakfast and tell you to have a nice day when you left. Speaking of breakfast, this was fantastic. It is a self service buffet type breakfast and you can basically eat as much as you like from fully cooked to continental. There are all the chilled juices to help yourself to and the staff will bring you tea or coffee to your table. Breakfast is served until 11:00am which is another plus point as a lot of hotels stop breakfast much earlier. We had a nice lie in then went to breakfast just before 11:00am so no need for lunch! All in all the Marriott is a top hotel and we would have no hesitation recommending it and we would definately stay there again next time we visit Cardiff. The location is great too as excellent bars and restaurants are all within walking distance. If we did have any negative viewpoints they are minor. Firstly, we think that having to pay £7.50 a day for carparking on the hotel's own car park is a bit steep but what can you do. Also, and we don't know if this is anything to do with the Marriott at all, but right outside the front of the hotel were three large waste recepticals one of which was overflowing and on a hot summer's day the smell was not very pleasant. We thought that it detracted from the look of the hotel. If you are going to Cardiff, the Marriott is definately the hotel to choose.
i stayed there last month and i must say it was abosolutly wonderful!
The staff are friendly the breakfast is to die far and the room are lovely and spacious. The bathroom was sensational. I would recommend anyone to go there.
Clean,comfortable & excellent location
this centrally located hotel is clean,comfortable and modern with spacious rooms and bathrooms. the staff are very friendly and helpful and the food is excellent. cardiff is right on its doorstep with all its restaurants, bars and nightlife. it is a stone's throw from cardiff international arena and a 5-minute walk from the millenium stadium,railway station & bus station. despite being right in the city centre you can still get a good night's sleep in the wonderfully comfortable beds!
A Welsh Capital Favourite
The Marriott is conveniently situated at the end of one of Cardiff's most popular shopping malls. The staff are pleasant and polite and the rooms are large and clean. The restaurant is very nicely decorated and the food delicious. The bar is split level with the lower level overlooking the indoor pool. On Saturday's during Jan - May expect a large number of Rugby enthusiasts to take over the hotel.We were very lucky to bump into Mr Tom Jones whilst we were there!!
TripAdvisor Reviews Cardiff Marriott Hotel
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