Best hotel in western New York

I stayed the weekend of December 16 and loved it. the service was fantastic, my room was immaculately clean and the restaurant, Houlihans, was outstanding. Even the Denver Broncos were there that weekend. I would recommend to anyone.

Tired Hotel

I am a Marriott fan and usually stay at Marriott hotels. Although this hotel is fine to overnight in, the rooms look tired and need some updating and renovating. They were clean, and I would stay in them again for a short stay. The bathrooms are tiny for a hotel of this size. Newer hotels certainly have much bigger bathrooms. This is not one of the best Marriott's I've stayed in. As a matter of fact, it doesn't compare favorably with most of them. For the money, this was not a good value. I've stated in newer Fairfield Inn's by Marriott that were nicer and far less expensive. I don't mind paying a lot for a room, but this didn't match price.

The restaurant is a Houlihan's and very average. Workout facility is adequate, nothing special. Has a Starbucks in the lobby giftshop.

Looks nice, service doesn't match

I recently stayed at this hotel in Amherst NY. Typical Marriott. Lobby was nice. Restaurant was a chain called Houlahans. Food like a Fridays, service slow and nothing special. Rooms were typical Marriott. The overall attitude of the staff was nothing special. They were working but didn't seem happy to be there. I didn't feel welcomed and would definitely chose a friendlier hotel next time.

Lovely hotel 30 minutes from Niagara Falls

It's a nice, clean hotel with Neutrogena shampoo & conditioner in their bathrooms. The hotel has 2 pools (indoor & outdoor), which are perfect for kids. Our room was a dark one with a little window shaded by trees, but we liked it anyway. I don't know if they have better, brighter rooms, but if gloomy environment is not for you, then you better look for another hotel or make sure they have sunny rooms.

As another reviewer mentioned, mattresses are old & should be replaced. Ours was squeaking every time we rolled over. Maybe that's the reason why this Marriott has only 3 stars instead of 4 ;)

I guess, if you came to see Niagara Falls and don't want to pay over $180 for the same level hotel right next to the Falls, then it's a safe choice + you have a chance to eat nice food in Buffalo without overpaying for it.

People, it's 2005 - almost all cable companies are using digital signal only, and you can order all movies on demand for $4.99. What Marriott is thinking charging $12.99 for a movie? Ugh!

Bed needs replacing

Clean, nice hotel. The mattress we had needed replacing, it sags badly towards the middle, not what I expect from a higher end hotel. I thought the restuarant was a little expensive ($28.00 for a breakfast buffet). The rooms are not as soundproof as one would expect, I could hear most everything in the next room. The staff though was very friendly and helpful.

Nice stay at the Marriott

We spent a couple of nights in mid-October (2004) at the Marriott in Buffalo. We were in Buffalo for a specific event (a tournament), or would not have chosen to stay in Buffalo at all. (The "Buffalo Marriott Niagara" is a misnomer, since it's around 30 minutes to Niagara Falls. If your purpose is to stay near Niagara Falls, I'd suggest looking for a hotel much closer to Niagara Falls. There are certainly plenty of hotels on both sides of the Falls themselves.)

We were pleasantly surprised by the Buffalo Marriott Niagara. We were traveling with our daughter, so had two double beds (rather than our preferred Queen or King), but found the room to be spacious and comfortable. It was clean, with none of the usual 'hotel smells'. We stayed in a non-smoking room. There was a desk and a comfortable 'easy chair'. A small refrigerator and/or microwave would be a nice touch, but this is a hotel (not a suite-style place).

Due to our schedule while there, we didn't have an opportunity to eat in the hotel, so don't even know if there is a restaurant there. There is a gift shop on site. There are several restaurants within easy driving distance (near to the hotel, but not really within walking distance).

We made our reservation via Site 59, so the price of the hotel was included in the package. Check-in and check-out was also simplified by the 'package' deal (we'd already paid for the room when we paid for the package).

The hotel was convenient for what we needed (proximity to the tournament we attended in Buffalo; close enough to be convenient for our quick visit to Niagara Falls).

We would definitely stay here again.

Another good Marriott Experience

Stayed at the Buffalo Niagara Marriott for one night. I was checking in a large group (12 people) paid for with a state purchase order. It took the front end staff a few additional minutes to work it out, but they were friendly and had me and my group with rooms close together within 10 minutes.

My room was a standard room with a king and a sofa sleeper. It seems to be larger than your standard Marriott room. Overall in very nice condition, but some of the furnishings seemed to be a bit older than my previous Marriott stay at the Toronto Airport location.

The bed was older but still very comfortable with plenty of down pillows and the warm down duvet. The bathroom was well stocked for a double occupancy room.

Great Manager, Great Service!

We have been staying at the Buffalo Marriott Niagara on a regular basis for the past 20 years. This is by far the best hotel in Buffalo. The lobby and rooms are super clean. I must commend the Hotel Manager, Dick S. He has always been friendly and he is anxious to please. The pool area is great, too. It is indoor and outdoor. I believe that the lobby has just been remodeled. When visiting Buffalo, stay at the Buffalo Marriott Niagara. Oh yeah, the location is fine. Amherst is a nice neighborhood and UB is across the street.

Great looking pool but...

The rooms in this hotel need to be updated. We checked in and out--in 10 minutes. The lobby was clean, updated and nice. The staff were polite and helpful. They were even nice about negotiating a price for the rooms. We arrived at the room. IT was small, dark and old/worn looking. The quilts, similar to those so beautiful at the Resaissance (DelMonte in Pittsford, for example) had been washed too many times and were very faded as a result. The dark carpeting looked old. The room gave me the creeps. The pool-inside and out connected, was enticing for my son but not enough that he was willing to forego a room with lots of cable channels (this one did not have Nick, cartoon network, etc) in exchange so we left. The staff were nice about it.

Always love the Marriott!

We have been staying at the Buffalo Niagara Marriott for 15 years and have never experienced anything but wonderful service!

The rooms are fresh and clean every time we stay , and the service is beyond compare.

Our family looks forward to our weekend getaways each time we go and we always enjoy our stay.