Boston Marriott Newton
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews Boston Marriott Newton
My Wife and I stayed 2 nights here . I'm a light sleeper and requested a quiet room - no complaints in that area!
The Bed was probably the softest most comfortable I've yet experienced in an Hotel (and I stay in Hotels an average of 2 nights per week!)
The staff were very pleasant, and helpful. On the occasions I rang to request extra towels or cream for the coffee maker I had it within 5 minutes.
The one fly in the ointment was a group of fellow guests who decided to have - would you believe it- a barbeque on the patio outside the room next door. There were around 8 of them and very noisy. I put up with the noise until 11.30 when I decided if we were to get to sleep I'd have to ask the Hotel for assistance.
Again, within a very few minutes a (large, but polite) member of Hotel Security arrived and we had blissful silence again!.
Very impressive. I'd have no hesitation in recommending this Hotel.
Typical Marriott Quality
We stayed here on Amex points (it was the closest Marriott to downtown Boston eligible for a redemption).
The place was consistent with all other large Marriotts we've stayed at: clean, comfortable rooms, nice pool, courteous and helpful employees, and a wonderful breakfast buffet.
The location turned out well, also, as we were 5 minutes away from a transit (the "T") station, and from there it was about a 30-minute ride to downtown.
We stayed 2 nights mid-July and would definitely return.
Nice hotel outside of Boston
The rooms were a little small, but the service was good (comparable to your normal Marriott). The food was pretty good as well. The bar area was nice with a pretty good crowd on most occasions.
I stayed at this hotel for 3 months and was satisfied.
Would not stay here again
I stayed here for 2 nights. The food is good, and that is about all I can say, standard Marriott menu. I usually stay at Marriotts so I expected more. This hotel is old though and it shows its age.
Curtains were stained, and carpet had paint chips from the ceiling. Bed was too cushy to be comfortable.
The staff quickly accomodated my request for a rooom change. But then ended up in a room with a handicapped accessible bathroom which is not as nice.
The breakfast buffet is fabulous.
Also there was a problem with the shuttle service that they advertise as providing to the local Microsoft office. The driver tried to charge me for it.
I complained to Mgmt onsite who apologized then wrote a letter and got some points added to my account.
But if I go to area again I will stay at the Doubletree in Waltham which got better reviews.
On the plus side this hotel is supposed to undergoing a complete renovation and update.
Clean, Quiet and good breakfast
We stayed at this hotel for two nights to attend a graduation and found it to be clean and quiet. The breakfast (which was not included in the price of the room) was very good ,especially the fresh fruit. The service was excellent for breakfast. The front desk service was efficient and very polite. Our sheets and towels were clean but it seems that Marriott could do better in having better quality linens in their hotels. The hotel is not in downtown Boston area but if you want it quiet but still near route 95 for your traveling needs, this hotel will fill the requirements.
WORST HOTEL in my hotel experiences!!!
I had to stay at this hotel for a friend's wedding. The sheets smelled like they hadn't been washed, sort of had that old water smell. We didn't notice it when we first went to sleep because we were so tired, but the smell actually woke me up in the middle of the night. I complained to the front desk and told them to please change the sheets, but they still smelled the same the second night.
Additionally, the front desk kept calling us at 2AM, 3AM and 4AM, mistaking us for other people's wake up calls. We never got an apology, either. Their service and professionalism were just atrocious. I would NEVER stay there again.
If it this much trouble just with the reservation.....
I made reservations for my boss & his family for his daughter's graduation. I have not stayed here, but the after the people I have dealt with, I feel compelled to write a review. First, when I called the hotel to add the traveler's Mariott Rewards number to the reservations, they booked a room at a Marriott in Hilton Head, SC. The hotel did call to let me know they made the mistake, but the reservation was not canceled. Only when I got online to view the reservations, was I able to cancel the SC one. If I would not have done so, my boss would have been charged for a room in a different state that he did not even book. Another thing is transportation. I called the concierge to get a limo for the family. She called me back & let me know she had the transportation lined up. After I asked her for the contact info for the limo company, I called the company to find out that a van, not a limo had been reserved for us. When I asked the concierge about this, she said that she thought a van would be fine, and it was a very nice van. I tried to explain that's not what I had requested at all! I make a lot of travel plans for my company & I have never EVER dealt with a Marriott like this.
Not worth the stress
Will never stay at this hotel again. We had stayed here several times in the course of a year. During one stay, we arrived back at the room at 6PM after being out all day, and the room was not made up. They finally came and made up the room, but had no towels. They promised us towels later. When we got back to the room at 9PM, there were still no clean towels. Our subsequent stay was the straw that brike the camel's back. We had booked our stay 6 months prior for a non-smoking room, and we checked into at 10:30 PM, and after a long wait in line, we were told they had overbooked and we'd have to stay in a smoking room. After we ranted and raved for about 30 min, they magically discovered a non-smoking room on their 'elite' floor (btw the room was no different than a double on any other floor). We were lucky I suppose, because while we had lost our 'non-smoking' reservation, other guests came to find out that they had no reservation at all. Another sneaky thing that we found at the hotel is that while they claim to have free transportation to a local college, this doesnt apply during parents weekend when they charge a fee!!
I wont ever take my chances by staying at this hotel again.
Nice rooms, indoor pool, good restaurant - but not much else in the immediate vicinity
Great hotel, great location, The room was spotless. Nothing but good things to say about the hotel. My wife and I stayed here for 2 nites while attending a few Red Sox games at Fenway. The only drawback is that its a $35.00 cab fare to go 8 miles to the park.
Otherwise its a quiet easy to get to hotel, definitely advise to stay here. All of the staff is courteous and helpful.
TripAdvisor Reviews Boston Marriott Newton
Travel Blogs from Newton
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