Disappointing...

Pros: Very nice setting & location, great views, nicely appointed (but small closet and only 2 small drawers for clothes), most staff was generally pleasant tho not quite as pleasant as one might expect for the price.

Cons: our $250/night room was shockingly small; an amazingly rude gift shop lady; escalator was closed for repair for 2 days which was not a problem EXCEPT that the only other way up was the valet elevator (which was kept locked after dark) and fire stairs (also locked from lobby) so you had to find hotel staff to activate the elevator - and this was difficult because they were all out front trolling for luggage/taxis/tips.

On our last night there was a fire alarm evacuation at 3:30 a.m. on the lower floors (which was a little scary because fire tends to climb UPwards, so why were the upper floors left occupied?), but by the time we woke up at 6 there was a letter of explanation and apology tucked under the door, which we thought was very classy vs. leaving us to wonder or have to ask the staff what happened.

I would never stay there again based on the unpleasant housekeeping staff. I was spending days in the room working and so we left the "do not disturb" sign on our door each day until about noon (we stayed one week). They responded by leaving a voicemail explaining that that was why they hadn't made up the room (which is perfectly acceptable) and then 2 members of housekeeping stood outside the door loudly chatting and banging their carts into the door & wall for over an hour. EVERY DAY. One the one day I left in the morning to do some laundry, one of these otherwise-unoccupied housekeepers actually had the gall to rudely question me as to why the do not disturb sign was out and why I did not want them to remake the room. I ignored her and marched down to the front desk to complain but sadly I lost my nerve when I saw a crowd of very-well-dressed guests at the desk and there I was in my holey sweatpants and holding a sack of dirty laundry. I know I should have pursued it further.

Perfect spot!

Great hotel, perfectly situated for seeing boston, fenial hall, etc.

Will be staying there again!

Very nice place

Great place to stay in Boston while touring around. The location is convenient, the hotel staff was great. We stayed on the concierge level, which is well worth the extra $'s. You get continental breakfast, snacks in the afternoon, desert in the evening. The staff in there was excellent! Great view of the harbor from up there too!

Bed, Breakfast and Beyond!

I loved this hotel! Great rooms with a fantastic view of Boston and the harbour....out of this world breakfast buffet.....walk to many attractions, historical sites, fabulous shopping and dining. The architecture of this hotel is awesome!

Great Hotel!!!!!!!!!!!

The Marriott Long Wharf is a great hotel. The location could not be better. Fanueil Hall is two minutes away by foot, the Aquarium is literaly across the street, and the ferries all leave from Long Wharf. It is a very kid-friendly hotel that has a great indoor pool and a health club with great locker rooms. The rooms are very clean and offer views of Waterfront Park or the Aquarium/Waterfront. This is definitaly much nicer than the three-diamonds that AAA has given the hotel. We would definitely stay there again!

Great Location, location, location

We spent a long, rainy weekend in Boston, camping out at the Marriott Long Wharf. A terrific location with friendly, helpful service. We took the water taxi from the airport directly to the hotel. The "T" (Boston's subway) was a block away, making travels around the city easy. The aquarium is a block away, Fauneil Hall three blocks, the North End (the Italian neighborhood) about 5 blocks. We used the T for the Public Gardens, Fenway, Harvard, Boston College and the JFK library and all within a quick walk. Must admit -- we like to walk and we don't mind old subway systems. We always felt safe and the concierge at the Marriott was always willing to provide easy instructions. Want great seafood? -- try Skipjacks across from Trinity Church. Not cheap but the finest preparation of fish I've ever had! Boston and this Marriott location are great even in the rain!

Great Hotel, Fantastic Location!

I just read a pretty comprehensive review of this hotel by someone that was there in March, and I just had to echo those sentiments. We were at the Long Wharf for 7 nights in mid-April 2003 and we thought it was a great hotel. The service was wonderful, the rooms much nicer than average, the breakfast buffet every bit as good as described and the location is unbeatable. I wanted to add that, in addition to the New England Aquarium, the Quincy Market and Faneuil Hall, the Old Town Trolley is located practically outside the front door of this hotel, and for $25.00 you can ride all over the city all day long. There are 16 stops, the tour guides are very knowledgeable, and you can get off at any of the stops at any time and get back on at any time (trolleys come by about every 15-20 minutes). It was a fantastic tour and a great way to get to any part of town without walking, driving, or hailing a cab. The subway trains are also another great and inexpensive way to get from here to there, just $1.00 each way. Also included in the price of the trolley tour is either a multimedia presentation at the Bunker Hill museum or a Boston Harbor Cruise. Highly recommended! The Marriott Custom House is also right up the street and a great low-key, clean, comfortable & historic place to get a drink. This hotel truly is within walking distance to almost everything and anything that's a little further is easy to get to by trolley, train or taxi. Additionally, the hotel is only a few miles from Logan Airport, but we heard no noise (due in part to the famously abrupt takeoffs and landings required at Logan). A+!

Excellent Stay, Location at Long Wharf

We (family of four, children 16 and 9) had an excellent stay at Long Wharf in March 2003 weekend. We wanted to stay in Boston so as to be able to walk to places and this hotel sure fit this bill. We were just steps away from the Aquarium and a few blocks away from Quincy Market. An unexpected bonus was being only a 10 minute walk away from North End (Little Italy) and we walked there one night and that was very enjoyable--a very bustling, energized neighborhood with restaurants galore. We didn't have a formal meal, but snacked on some pasta, pizza and gelato which were excellent. I am told that anyplace you go there is very good. Hotel is also a short walk to the T to get to other Boston destinations and is also in walking distance of the financial district which has many modestly priced eateries (wrap places) during the week (but which were closed on weekend). As for the hotel itself--we found it to be very lovely and classy (but not snooty) and the staff exceptionally helpful and pleasant, without exception. We had a weekend AAA rate at $155 which was very much worth it. Parking was steep ($32) but also worth it, it is valet parking, unlimited in and out (in case you do have to go somewhere) and secure. (There is a public garage a block away which is probably cheaper by a little). The beds were uncommionly comfortable and they provide a very decent rollaway for no charge. The food: the breakfast buffet was terrific. It was $15 for adults, $6 for kids (also available in packages) and was realy, really good. Highlights were malt waffles, cheese blintzes, a small tray of lox (but always refilled), real OJ, thick strawberry sauce for waffles and blintzes--don't laugh, it was that good!!-- full array of other breakfast items. (They also ahd a Sunday brunch which we didn't try). The buffet was well worth the price. The restaurant itself is very nice overlooking the harbor, and the club lounge (adjacent) is very nicely decorated in a ship motif. We had a light meal there one evening which wasn't bad (but not great), but if we had more energy we would have gone (back) to Quincy Market for dinner. (Yes, even though it is a short walk, our kids were THAT pooped!!) That's another advantage of the hotel--you are close enough to Quincy Market, etc. so that you can get reasonably priced food and are not stuck with high priced restaurant. (Regina Pizza at Quincy is excellent). Plus, there's a 7-11 a block away. They have a great health club--separate rooms for weights and aerobics, which is free. And a very nice pool. Not large for swimming, which is fine, but great for hanging out with the kids and the water happened to be quite warm (88) which is even finer. I reiterate that every satff member was polite, friendly and helpful--from when we drove in, bell staff, desk staff, restaurant staff, concierge--everyone! That makes a difference. A very excellent stay on all fronts. Being able to walk really made it an enjoyable experience and the hotel was excellent all around. Will definitely return and heartily recommend.

HUGE hotel

We had a great stay, and as advertised, the views were fabulous from the hotel room. The room itself was impeccable. We were surprised, however, at the noise generated from the open lobby. I'm not so sure it's a great idea.

Brilliant Accommodation

An absolutely fabulous hotel with super views no matter what side you are on. Fantastic service and close to all the attractions of downtown boston... boat tours to USS Constitution just a few yards from the front door.... highly reccomended