Marriott's Aruba Surf Club
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Historical Traveler Reviews Marriott's Aruba Surf Club Palm/Eagle Beach
It couldn't get better than this.....
By far, the Marriot Aruba Surf Club was one of the finest hotels that I have ever stayed in, as far as quality, class, and service goes. My husband and I honeymooned in Aruba for about ten days, in late September. We just had a blast. The room was just beyond belief. It was just as beautiful as displayed in the photo gallery. We had a master bedroom, with one king sized bed, a huge kitchen along with a dining room, living room, and a balcony. It was just exhilarating.
Room service was superb. The hotel workers were really nice to us. They were at our service at all times. Everything we wanted was just a phone call away. The main service desk was located in the ocean club building which was only a minute away, walking distance. They took care of all our dinner reservations, and gave us clear and precise directions to any place we wanted to go.
Also, the hotel had a unique Caribbean/ocean smell to it that just put a smile on our faces every time we walked into it. Furthermore, the pools were really clean and fun to hang out around all day. There is a little bar in the pool that served food and drinks at all times (during the day). Make sure to ask for Michael, the in-pool bar tender. At night, the pools just looked fascinating. They are decked around with neon light that changes colors. It was really peaceful and romantic to take late night dips in the pool and Jacuzzi.
As far as the construction site goes, it really didn't interfere with our fun. It was not a threat to us at all, maybe because we never really thought about it; however, it did seem pretty safe due to the fact that the construction area was barricaded.
I advise future vacationers that visit Aruba to dine at the Flying Fishbone, Marina pirate, and the California Lighthouse.
WOW! What a surprise!!!
After reading some of the reviews, I must say that some of the people just do not "Get It". Aruba at first was a desert island with many strip like malls, but after a day or two in Aruba, (and at the Marriott), my whole view changed.
Here are some things to keep in mind:
1. The drinking water is the cleanest in the Caribbean
2. The people are genuinely friendly
3. The food is excellant in resturants and local cuisine
4. The weather is PERFECT!!!!!!!!
5. There is a breeze all the time to cool things off
Not only was the Marriott Surf Club accomodating to the adults but also for the kids. "You give respect, you get respect" is the motto which us New Jersey'n and New Yorkers must learn to follow. Our lifestyle in the northeast cannot be exported to Aruba, we must enjoy the mellow relaxed lifestyle of these wonderful people.
Another point to make is that this island is a cornocopia of things to do.
Here are some more points to keep in mind:
1. Rent a jeep and tour the island, some of the sights are out of this world
2. Go to the caves and practice cave climbing
3. Hit a few rounds of golf at the course
4. Catch a show at the Renaissance (Marriott owned)
5. Go to baby beach at the far west end of the island
6. See one one the largest cactus forest anywhere
7. See if you can find the Lost Pool (that is no easy task)
8. Eat Peruian cuisine for four for the cost of a movie
How can anyone have a bad time in Aruba? Or at the Marriott Surf Club.
Sure there is some construction, some noise early in the morning, but the place is great, it has all the conveniences of home and the beach is awsome.
Go Figure if you have a bad time there.
Aruba Surf...Very Good, and Will Be Great Someday.
I am an "owner" at the Marriott Aruba Surf. We stayed this past week (Dec 11-18) for the first time. All and all, we were very pleased with the experience. First of all, the staff was extremely courteous and helpful throughout our stay, and were prompt in honoring requests (ie: crib, highchair, room-type, and making a small adjustment on our phone bill.) We had terrific weather all week.
We had a 2 bedroom-2 Bath which accomodated 4 adults and an infant easily. The kitchen is very well equipped, and the rooms look exactly as they appear on Marriott's website. The living room area/dining room/kitchen area is very large to the point where they should've made the smaller bedroom a bit bigger. The "newness" of the unit was very apparent, as it felt like we were the first guests to ever stay in the room. The in-room washer/dryer was extremely convenient, albeit, a little smaller than desired capacity. Each bedroom has its own temperature control, but the master bedroom controls the temperature of the LR/DR/Kitchen as well. The first building is complete, and the second building is being built directly behind it. The second builidng will house the Surf Club's shops, health club, and main check in area. In the meantime, check in is processed at the Ocean Club next door....less than a 2 minute walk.
Despite earlier reviews of "cranes flying overhead" and "nonstop construction noise," we rarely noticed any construction. Yes, there is construction taking place, and a crane working on the second building, but it is nowhere near the usable pool area, nor did anyone seem disturbed by noise. In fact, most guests at the pool seemed very pleased. When complete (with the lazy river, etc) ...the pool area and grounds are going to be very impressive. In the meantime, the available pool is very nice, and several degrees warmer than the one at the Marriott Hotel or the Ocean Club next door. It is zero-entry, which is great with an infant. There are plenty of lounge chairs, and an ample number of umbrellas and shade areas as well. For a change of pace, walk over to the Marriott or Ocean Club and use their facilities....just bring your Surf Club towels and room key. Charges made at the Ocean Club or Marriott can be charged to your Surf Club room.
The beach area is in transition as well. I am told that the marina in front of the Surf Club will be removed shortly (and moved down the beach to another area.) This will provide a nicer view out to the ocean, and better access. In the meantime, the number of palapas (huts) that have nice unobstructed ocean views are few in number, and as a result, getting a good one meant lining up very early in the morning (say 7am)or, reserving one for a $15.00/day fee. I am also told that Marriott plans to add ~100 more palapas to the beach area, which should help. Nonetheless, with several hundred more units being added over the next few years, there is no doubt that the beach area will be overcrowded, especially during peak seasons.
As it currently stands, there is no beach towel exchange at the pool...which is not the case of the Marriott Resort or the Ocean Club. As a result, occupants are expected to wash their own beach towels and room towels. While it is not that big of a deal, I'd like to see a more effective system in place, especially for the beach towels. I am told they are looking at ways to improve the process.
We rented a car and had no problem parking each day in a lot a very short walking distance from the building. Parking is free.
Having read some of the previous reviews, I wasn't really sure what to expect. I must tell you that we were pleasantly surprised, and am confident the Surf Club will continue to get better and better as new areas are opened. In the meantime, a visit in the near future will not disappoint either.
Don't miss the Jolly Pirate & Moomba Beach
We went to Aruba with our 3-month old baby daughter and nurse. We stayed in a two bedroom oceanfront villa. At check-in, we had some problems with the front desk personnel who did not seem interested in accomodating our request for a high floor room with a good view. After alot of effort, they did finally change our room the next day -- and it was spectacular. After the initial problems, we found the rest of the staff to be very helpful. The rooms were very well equipped, particularly the kitchen. We quickly discovered that it was important to go and reserve the Beach Hut early in the morning, but this was a nice way to start the day. We also quickly discovered that Moomba Beach, next door to the Surf Club, was the best place to watch the sunset, practice some "beach surfing" over the sand, and enjoy a few happy hour pina coladas. We had a few laughs watching the passengers from the Jolly Pirate disembark every evening after enjoying the open bar aboard the ship. All in all, we had a terrific vacation and are looking forward to a return trip.
Had a great time!!!!
Let me start by telling you that it rained or at the very least was over cast everyday but the 1st full day of our trip! Our room (2bdrm) was wonderful for 4 adults. The cranes that everyone seems to be so obsessed with are really not so noticible if you dont insist on staring at them, and no they dont hang right over the pool. The pool is on the small side, but the ocean is huge. Also access to the beach and pools next door is easy and no one gives you difficult time. Everyone that we meet was friendly here and on the rest of the island. The only thing that I would not recommend is eating or drinking at the Marriott's, as yes this will cost you! We brought our cooler fully supplied down to both the pool and beach and not one word was said to us. Yes, when the pool is done there maybe no better Marriott then this!!! Also Texasdebrazil was great, try it.
My husband and I were at the Surfclub the first week in November. We had a very nice time. We were given the trip as a belated honeymoon. We stayed in an efficiency but that was plenty of room for us. We had a great view from our 9th floor room. We did not use the pool, we enjoy the beach more. We would get the palapas early in the morning from the staff. We usually were in front of the boat docks but could walk down to the marked swimming areas which was fine. We are from the south and most of the people were from up north or another country. We had a jeep all week and rode all over the island. You need to go to the other side and take that drive, just beautiful. The bar next to the surfclub at the Jolly Pirates was our favorite place. Drink specials from 6 to 7. Nice bartenders and good food. Texas de Brazil was another favorite close restaurant, be sure not to eat all day before going. The resort had very good security so we felt safe there, basically felt safe all over the island. We found the resort clean and full of amenities. They also cater fully to families.
Let me first tell you that we did not pay for this trip and were only responsible for food and drinks. Having traveled extensively throughout the Caribbean, I can say that Aruba is the least flattering Island in the area. If your idea of Tropical is having a McDonalds, Pizza Hut, Taco Bell or Wendy's on every street corner, Aruba is your place. If your idea of relaxing is lying on the beach and having helicopter rides buzz overhead all day, Aruba is your place. Lastly, If you want to get away and enjoy great scenery, great food and have a nice quite and relaxing vacation, Aruba is not your spot.
This Marriot is far from being finished. Let me explain it to you this way, Having two huge cranes eclipsing the swimming pool and having jack hammers start at 6:30 am each morning , is not my idea of having phase 1 completed. If your lucky enough to be able to get a spot on the beach, you'll get a great view of a boat pier. Oh did I mention that you probaby will need to pay for that spot on the beach. That's right, if you plan on walking down to the beach and pulling up a beach chair and umbrella, think again. $15 will get you a place in the first two rows and $10 from there back. We found the beach somewhat dirty with a lot of glass and trash around. Towels seem to be at a primium at the Surf Club. You are only allowed 4 during the week and if you choose to use more, a $20.00 fee will be applied. How about a nice cold 10 oz. Amstel Lite to quench that thirst, it will only set you back $5.50. If you do get stuck at this resort (I use this term lightly) there is a small locals bar right on the beach in front of the boat pier. Beers are only $2.00 and they also serve other snacks. All in all, I hope you heed my advice and stay away from this construction site. I know people will think I'm being cruel and unfair, but like I said in the beginning, I didn't pay for this trip, so I really don't have an axe to grind. Good Luck!
#1 in Aruba
The Surf Club is a GREAT place to stay. The one bedroom suite is roomy and very clean -very well appointed. The beds are the most comfortable I have ever found in a hotel. My two children (one a teen) had no problems sleeping on the pull out sofa. We were on the 12th floor and the view was pure magic-sunset was just beautiful. The staff was extremely helpful and friendly. No lines, no waiting for anything. The pool was the cleanest of any on the island. After visiting all the hotel on Palm Beach-this is by far the best!!!!
The hotel is still under construction but we had no problems with noise. Once the lazy river is open this is going to be the one and only place to stay in Aruba.
All the meals we had were excellent-Flying Fishbones is indeed a rare treat and not to be missed. Only one place-The Pelican's Nest right on the beach a few hotels down from the Marriott- was HORRIBLE!!!!!
We had a car for several days-but you really don't need to rent one (Ours was included with our room)
There are so many nice places within walking distance.
Surf Club was great
Stayed at the Surf Club July 15 through 21st in one of their guestrooms (which is really the lock-off room). It was a bit bigger than the average hotel room, had a queen bed, sleep sofa, coffee maker, toaster, microwave, small refrigerator and beach towels in the room. We received daily maid service, probably because we had no washer or dryer. Our room was considered oceanview, on the 8th floor and overlooked the pool and had a nice ocean view. My college-age daughter joined us for 4 days which made the room a bit crowded. We were barely in the room so it was no big deal. If we were to go again with more than two people, we would definitely reserve a larger room.
The pool is open and is extremely nice although it will be awesome when finished. It is zero entry, has a swim up pool bar and a restaurant open for breakfast and lunch. My only complaint with the pool is that although there were plenty of lounge chairs, there are a limited number of permanent umbrellas placed between the lounges for shade. So guess what. Guests who wanted to be assured an umbrella must have gotten up at the break of dawn to put their beach towel and belongings on these chairs so they could reserve them for the day. When we got up and looked out over our balcony each morning (8:00 or so) every chair next to an umbrella was already taken - but no guests! So if you want shade at the pool, I suggest you get up extra early. The palapas were never a problem as the beach directly in front of the Surf Club is not available due to the docks. I barely saw anyone under them. You can use all of the Ocean Club and Marriott Stellaris' beach and pools but not their palapas. The staff at the Surf Club was the best. Everyone was extremely helpful, friendly and accommodating. We never had a problem getting fresh beach towels. We would track down housekeeping, see them in the halls, etc and exchange our towels.
We ate at the Sunset Grill (Radisson) and El Gaucho and loved both. We also ate at Champions Sports Bar in the Ocean Club (good and very reasonable). We went to Charlies Bar and ate there (OK), The only meal we really did not like was at the Buchaneer.
We did the morning Octopus snorkel trip and it was lots of fun. It only holds about 22 people so it wasn't very crowded. We went to the Antilla shipwreck and Arashi beach area. You could really snorkel at Arashi in the same spot the tours visit if you rent a car as it's is right off the beach. After talking to others I would suggest a morning snorkel trip as it seems to get a bit more choppy later in the day. We went to Renaissance Island one day and loved it. Tickets are $50 per person and include lunch - anything you want to order off of the menu and everything looked great - prices ranged from about $10-20. It also include a drink (with alcohol or not), towels, non-motorized water sports, rafts, etc. A motorboat picks you up in the lobby of the hotel and that is where you can purchase your tickets as well. It's about a 10-15 minute boat ride. The island has two beaches and there is a great snorkeling spot off the beach without the restaurant around a barge (ask at the towel hut where you get your rafts, snorkeling gear, etc.) We also went to baby beach, the natural bridge, lighthouse, etc. We rented a car (Terios) from Economy. I wouldn't try the natural pool unless I had a jeep as it's hard to find and the terrain is extremely rough.
Went grocery shopping at Ling and Sons. Bought a Ventaha phone card ($10 for 60 minutes) Used it in room at the Surf Club.It cost anywhere from $1.00 to $4.00 to connect to the US from the room. The Surf Club literature in the room says they only take AT&T cards but that is not so. I called the hotel operator and asked how to use the card and she gave me great directions.
Sorry this is so long but for months I read all of the reviews and it really helped me plan our trip to Aruba. I felt like I already knew the island before we arrived which made our trip even better. I hope this helps those going to Aruba in the future and especially the Surf Club.
Marriott Surf Club is a great family destination!
My husband, son & I just returned from the Marriott Surf Club in Aruba. The first tower of the Surf Club had only been open two weeks when we arrived and construction on the second tower was in progress. We had a one-bedroom suite and it was very nice. The unit came with a washer & dryer, fully-equipped kitchen, good-sized private balcony, a t.v. in the bedroom and the living room with cable. The resort employees were pleasant and accomodating. The pool was the best of the pools of the three Marrriott properties on Aruba to which we also had access (The Ocean Club and the Marriott Hotel). The Surf Club pool was clean and the temperature was always pleaseant, where as the other two pools seemed less clean and much cooler. Since the Surf Club is still under construction, the "lazy river" is not yet done.
The negatives were that the construction noise on our side of the hotel began at 6:30 a.m. However, once our day was started and we were hanging out at the pool, you didn't notice the noise . . . Only the large cranes hanging overhead. Also, you cannot hang out in front of the hotel on the beach as there is a boat dock. According to the hotel, the boat dock will be moved "eventually".
Overall, I would like to go back in three years or so when the hotel is complete and try it again. It was a wonderful experience even with the construction. I would give it 8 out of 10 points right now, but it will probably be a ten when the construction is complete. It is a great place to have a lazy vacation with the family!
TripAdvisor Reviews Marriott's Aruba Surf Club Palm/Eagle Beach
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