Anchorage Marriott Downtown

Address: 820 W 7th Ave, Anchorage, Alaska, 99501-3407, United States | 3 star hotel
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This 3 star hotel, located in the Downtown area of Anchorage, is near Alaska Experience Center, Oomingmak, Musk Ox Producers' Co-operative, Valley of the Moon Park, and Turnagain Trails.
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        TravelPod Member ReviewsAnchorage Marriott Downtown

        Reviewed by dixiej

        Great place.

        Reviewed Jan 26, 2014
        by (12 reviews) Lodi, WI , United States Flag of United States

        Great place to stay right downtown within walking distance to restaurants and shopping. Very courteous staff!

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by dixiej

        Nice start to the vacation.

        Reviewed Feb 15, 2013
        by (12 reviews) Lodi, WI , United States Flag of United States

        Room is comfortable and everyone is extremely friendly. Special kudos to the omelette chef. Nice conversation from someone that appears to love her job and the people she's cooking for. Marriott does not fail me!

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by onboardtheworld


        Reviewed Aug 17, 2012
        by (3 reviews) Montreal , Canada Flag of Canada

        Very nice room.
        Breakfast wasn't as expected.
        Had to pay extra charge for internet.

        This review is the subjective opinion of a TravelPod member and not of

        Historical Traveler Reviews Anchorage Marriott Downtown

        Poor management, misleading reservation information


        I booked 3 rooms for my family at this hotel on April 3, 2006 for a stay from June 2 til June 4, 2006. At the time I booked, the Marriott reservations website indicated that the only rooms available were at the concierge level. The rate was $279 per night per room. Upon check-in we were told at the front desk that we would have 2 rooms on 1 floor and 1 room on the next floor (19 & 20 as I recall.) Both floors were considered the concierge level. As such, they were to provide access to the concierge lounge, which was to serve light breakfast and snacks in the early evening. The front desk advised us upon check-in that the concierge lounge was open and that we should feel free to use our card key to access it at any time. When we arrived in our rooms and unpacked, we went to the concierge lounge, only to find it locked. We asked a staff member who happened to be in the hallway outside when it would open, and after calling downstairs, the staff member told us it would open at 5:30 pm. We noted a plastic sign permanently mounted on the wall next to the door that indicated that the lounge was closed on weekends, but the staff member assured us that the sign was incorrect. At approximately 6:00, seeing that the lounge was still closed, we again called the front desk. The young lady there said it should be open and that she would check. When she returned to the phone, she said it would not be open on weekends. We then spoke with the front desk manager, the highest ranking management team member on site at the time, and were told that the concierge lounge was never open on weekends. He was sorry we were misled by the website and by the front desk at check-in, but there was nothing he would do about it. He finally offered a free in-rooom movie as compensation. After much negotiation, he agreed to discount the room rate to $259. When we checked out, the adjustment turned out to be only $10, to $269 per night. We felt cheated, since the only rooms that had been available to us when we reserved 2 months in advance were concierge floor rooms. The rate was the same $279 whether the concierge lounge was open or not. In Hyatt, Hilton, and other Marriott hotels when the concierge lounge is closed (usually when the hotel is very empty) breakfast certificates are offered. In this case, the hotel was full of busloads of cruise tour guests, and no breakfast certificates were given. As I checked out, I overheard another guest saying that although the concierge lounge was closed, they did appreciate the free breakfast they were given in the restaurant. Obviously, it depends on how loud you yell and who you yell at. We plan to return to Alaska, but will not stay at this hotel again.

        Great Hotel in a great spot


        The hotel was great. Our room had a great view of the city. The lounge was next door to our room, so we could go to it at any time(great for watching Notre Dame and USC playing football). I loved it!!!!

        Horrible and Overpriced



        We booked in the summer and were fooled by the seemingly luxurious photo of the outside of the photo, as well as I had thought, the Marriott brand.

        How wrong was I. We went on a weekend getaway and made the mistake of booking two nights here. I paid $200 per night for what I assumed would be a suite. This price was also listed as a SPECIAL on their website. We were completely fooled. Instead, it was a standard room that I normally wouldn't pay more than $50 for. Additionally, no airport shuttle.

        Additionally, the front lobby/entrance was what I thought was a back parking entrance. I kept asking my husband if he was sure this was front entrance to the main lobby. Unfortunately, it was. Drab and cramped, nothing like what you'd expect from the photo of the outside. Very bare and boring, not to mention extremely claustrophobic. The lobby looked like what you'd see upon entering a fast food joint. Enough said.

        I was exhausted and didn't want to deal with switching to another hotel, so we just stayed in the room with its very meager and basic accomodations for 2 nights. When I returned, I e-mailed corporate headquarters about our horrible experience. That was in August of 2005. As of this writing in Dec. 2005, they have not written back. I'm not going back.

        I'll NEVER stay here or at another Marriott. Too bad too b/c we go to Anchorage at least once a month and have a large group of friends who do as well. Word travels fast.



        We stayed at this hotel on two nights during a trip we made to Alaska in 2000. After returning from one of our tours late in the evening we slept late and left for breakfast at about 11:00am the following day. On our return after about 1-1/2 hours, we discovered that both a video camera and a 35MM camera were missing from our room. It was determined that our room was entered with a hotel pass room key on three occasions while we were gone. The worst part was not the loss of the cameras but the pictures tape and film that were in the cameras. We lost what I feel were some great memories of Alaska. To this day, I can not understand why the Marriott hotel failed to question the employees on duty at this time and make every effort to recover our valuable memories. Yes, they did send to us some books in order to compensate for our loss but in my opinion, it failed to satisfy me.

        Great staff, great hotel


        My husband and I just stayed 2 nights at the Anchorage Marriott and really loved this hotel. The staff was so nice and accommodating; everyone was friendly and helpful. We enjoyed the indoor pool and jacuzzi tub. Our room was clean and very spacious, with a gorgeous view of the mountains in the distance. It's a good location, just a short walk from the shopping area and theaters, yet still away from a lot of traffic and noise. I would definately stay here again.

        Great Place to Stay!


        I can't say enough good about this hotel. The staff were efficient and accommodating way past expectations. They upgraded our room (off-season). Sent bathrobes to our room. The pool is above average for inside hotel pools. The only downside is street parking can be a little tough to find. Location is pretty good - good restaurants within walking distance.

        Wonderful staff - clean and tidy facilities


        I recently stayed at the Marriott Downtown in Anchorage for 9 days. During this time, my husband and I were very pleased with the services provided. For starters, the staff are the most pleasant friendly people around - and were very accommodating to our needs.

        The rooms were clean, and the housekeeping staff a delight. The room service meals, and hotel restaurant were very nice, and the lobby bar was great too. The conference facilites were really well presented and it was a great venue to hold a conference.

        The pool and fitness rooms were great - clean and fresh. The lobby internet room was small, and always full of people. The ATM was also located in the computer room. A few times when I went into the computer room to get cash out there were men looking at porn on the computers - so they are obviously not content blocked (parents beware).

        One problem with the hotel was the so called 'business ready' rooms were not business ready. We had to call the internet service providors about 3 times a day to reset the internet connection so that we could access the internet from our room. When we were finally connected the service was frustratingly slow.

        There is no parking available to hotel stayers, but there is paid parking available for $6 per 24hrs, or $10 for valet parking per 24hrs. Parking is free on the street on weekends.

        The Marriott Downtown is walking distance to heaps of good restuarants. We have found Orso is the best in the downtown area. The Captain Cook Hotel nearby apparently has a great menu too, but I haven't tried that one. The bus stops right near the Marriott so it's nice and handy.

        In the complex, there is a gift shop, and a great art store which sells loads of native paintings, skin art and carvings.

        If staying downtown in Anchorage, I would definitely stay at the Marriott, but I still rate the #1 place to stay in Anchorage as the Homewood Suites (about 5 minutes drive from downtown - you need a car).

        Wonderful Hotel and Food


        July 22 thru August 1, 2004

        We stayed at the Marriott Hotel in Downtown Anchorage. The staff was exceedingly friendly, very helpful and we highly recommend this hotel.

        We ate in the dining room for breakfast every morning.

        The food was good and although the service was slow we enjoyed the servers.

        The dining room is the same one for breakfast, lunch and dinner. The lunch portions were huge.

        The dinner service is very good and the food was very good. We never had a bad meal.

        Our rooms(3) were nicely appointed, carpets, bedding and bathroom tile very clean. The views of Cook's Inlet are breathtaking. We were even able to see Mt. McKinley from our rooms on the 18th floor.

        The pool, exercise room and swimming area are very well kept and I would say that the tour business is booming at this hotel. With the cruise ships and independent traveler alike the hotel was full every night.

        It's 4 star in my book.

        We had the best meal of our trip at The Crows Nest Restaurant in The Captain Cook Hotel. The food was excellent and the service was excellent. No rushing and the views are beyond wonderful. Definitely 5 star.

        We also ate at The Hilton Hotel, Top of the World restaurant and the service was terrible, the food just okay and it has no ambience. The prices were $$$$. 3 star at best.

        We ate at The Glacier Brewhouse and in my opinion that is overrated. The food was excellent but we waited for almost two hours to be seated.

        The food at Humpy's was great for a small tavern type restaurant. Good service, friendly servers and a hot meal.

        Anchorage is a walking city and we were able to enjoy the late daylight hours and had a wonderful visit. Our trips to Seward, Girdwood, Homer, Talkeetna and the Kenai National Park were all highlights. Salmon fishing on the Russian River and Kenai River was just great!

        Worth the price!


        We have stayed at the Marriott on three seperate occasions: August 2001, January 2002 and March 2003. The staff is courteous and helpful.

        We have stayed in numerous Alaska hotels and we would rate the Marriott #1 in room service food quality. In all three of our stays our room had a coffee machine that even included a teapot. In the Matrriot review titled "The Ugly" the reviewer stated that there was no coffee available in their room. I am unsure of what room they stayed in but during our stays our rooms were constantly stocked daily with coffee and tea supplies. If we ran out all we did was ask for more and they were brought to our room immediately. The Marriott can be a few more dollars expensive but you are paying for a comfortable room with great views of surrounding Anchorage from all sides of the hotel. We are planning out next trip to Anchorage which will include another stay at the Marriott. There is no question about the value you receive for this hotel.

        The Ugly!


        This was by far the worst hotel we stayed in during our entire Alaskan trip in July 2003. First, there was only one washer and one dryer for the entire hotel population. There were so many people waiting to use these facilities the night we were there, it was unreal! Secondly, there were no complimentary coffee machines in the rooms, nor was there complimentary coffee in the lobby. It was the only hotel we stayed in during our entire tour, that did not have complimentary coffee in the morning. I was, however, able to purchase a cup in a styrofoam cup in the lobby for a mere $1.50!!! It was by far, the biggest (and only) let down of our entire trip!

        TripAdvisor Reviews Anchorage Marriott Downtown

        4.00 of 5 stars Excellent

        Travel Blogs from Anchorage

        Back to the real world

        A travel blog entry by davidwilcke on Sep 10, 2014

        Our last day in Alaska was spent in Anchorage. We spent a few minutes visiting the local Saturday Market. It was a nice spot but nothing special. This is one of those spots that the tour bus stops at and everyone fans out and roams on for a couple hours and we are ready to leave after 20 minutes. A necessary evil of traveling in a large group. If …

        Anchorage, AK

        A travel blog entry by naturexplorer on Sep 09, 2015

        2 photos

        Anchorage, is a scary place. I was not a fan. Luckily, we stayed for free and I used Marriott points. Otherwise, I would have been sad I spent money to stay in such a sad place. Alaska is incredible, but the people of Anchorage are overrun by gangs and violence. Not that it was a war zone, but I was definitely uncomfortable. It made leaving Alaska, easier having this be our last stop.


        A travel blog entry by ale_mart

        ... in effetti c'era la meta' della gente, quindi siamo entrati per metterci in lista (non prendono prenotazioni), ma anche stasera c'era da aspettare un'ora...un'ora...per una puro stile americano, con sopra tutto quello a cui puoi pensare...vabbe', ci accontenteremo di un bel piatto di pesce anche stasera. E infatti siamo andati da Jen dove abbiamo ...

        Bicycling around Anchorage

        A travel blog entry by shysue


        ... Huh?" Jeez. He finally decides that I'm not worth his time since I'm starting to get aggravated by now, and stomps toward store entry. Here comes Russ, looking cheerful and happy. Please, let's get out of here. During this little exchange the man's loud voice has attracted the attention of some local folks hanging around the store. I just want to get on the bike and pedal away from here as fast as I can.

        We head back downtown, traveling ...

        Traveler Photos Anchorage Marriott Downtown

        Anchorage, United States
        View from our room
        Anchorage, United States