Marriott London County Hall
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Location
TravelPod Member ReviewsMarriott London County Hall
“ If they had free wifi in the rooms, I would give it 5 stars ”
Reviewed May 12, 2013
Wonderful hotel, perfect location. The only complaint I had was that the bed was a bit hard and they did not provide free wifi in the rooms. Service was exceptional!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
“ Dirty Room and SLOW concierge ”
Reviewed Apr 12, 2013
Stay was OK. Dropped my bags at the concierge and got the ticket to collect them when I got back from visiting London. When I got back, turned in my ticket to get my bags. Never received them in my room - had to go down to the desk and get them to find my bags and take them to my room. Although the bed was made, the tub was not clean - black marks and someone else's hairs in it. Tables had ring marks from glasses of previous guest. Although I hadn't had a chance to complain yet, the maid popped by to re-clean the room which seemed very odd.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
“ Nobody Cared ”
Reviewed Oct 13, 2012
At 11:50pm last evening of our stay, the fire alarm sounded. Now, when I say the fire alarm sounded, I mean to say that the most shrill, piercing, overwhelmingly loud siren of a noise instantly and without warning erupts and assaults and, well, rouses. We leapt from bed nearly hitting our heads on the ceiling, instantly and rudely and explosively awakened; shocked awake actually. The siren went on and on and on and on, eventually ceasing its siege upon our senses.
It took a while to get the adrenaline rush to subside from that event but we finally made it back to sleep; peaceful sleep.
At 7:00am, that event repeated itself
Unable to get the adrenaline rush to subside a second time, we gave up and decided it was time to greet the day. A shower would be agenda item number one. However, there was no hot water. We called and were told hot water would be available in thirty minutes. After thirty minutes there was no hot water. We called and were told hot water would be available in thirty more minutes. After thirty more minutes there was no hot water.
After about ninety minutes, there was hot water.
Later, as we were taking our bags from our room to the concierge...all five of them...guess what happened: the fire alarm sounded. Upon arrival at the elevator bank we were greeted by inoperable lifts as they had converted into fire mode. To leave the elevator vestibule would have meant abandoning our bags or returning them to our room. Did I mention that our room was at the far end of a hall exceeding one hundred yards in length? The siren went on and on and on and on, eventually ceasing and emancipating the elevators.
I expect four things, at a bare minimum, from the hotel where I pay to stay
. First, it must be clean. The London Marriott County Hall is clean. Second, I expect a good night's sleep. That was not possible on this night. Third, I expect a very long and very hot shower in the morning. That was not possible on this morning. Fourth, I expect good customer service and an impressive recovery from a service failure. That was not delivered on this morning because when I went to the front desk to express my concern for the failure of the hotel to deliver to Marriott's normal standards, I was told someone from management would reach out to me immediately.
On this morning, that did not happen either. Now, it is three weeks later. I have heard nothing. I am a lifetime Marriott Platinum Rewards member with a low six digit membership number. To the layman, that means that I have stayed at Marriott properties literally thousands of nights. If they don't care about me, they sure won't care about you.
Read more: http://blog.travelpod.com/travel-blog-entries/paulej4/4/1350164526/tpod.html#ixzz2B6j4X9b2
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Marriott London County Hall
What a hotel!!
After using Priceline to get air and hotel reservations I was shocked to discover that a hotel like County Hall Marriott would be available to me. It was by far the best hotel experience I have ever had. The staff could not be more attentive or helpful. The room was meticulous and good sized. The bath tub allowed for a nice deep soak after a day of walking around town. The only down side was the steep price of food in the restaurant.
Great hotel!
We stayed three nights at the County Hall this summer with our two sons. It is an excellent hotel, very well appointed and all the amenities. Our room was huge, with a sitting area and two big windows.
Shortbread cookies left for each of us each night. Great location for tourists like us with easy access to the Tube. This hotel is in the heart of things so is very convenient. Enjoyed tea in the library one afternoon (although it was pricey). The downsides were minor: The pool is only available to children until 7 pm, which we did not know until we checked in. And because the hotel is huge, our room was quite a hike from the elevators (about 230 steps!). This would be our first choice if we go back to London!
A great way to start my honeymoon
Well, I hate to repeat all the accolades everyone else has written, so I'll just say I got it, in high season, for $125 at Priceline. Did anyone get it for lower?
A Wonderful Hotel!
This hotel was a wonderful experience I just got married this past June and my husband and I went to London on our honeymoon. We picked this hotel because it looked beautiful and indeed it was. The staff there was very friendly and helpful to any and all your needs. They serve a wonderful tea in there restaurant. This hotel is in a good location as well. Close to tube stations. Great hotel!
Loved the Marriott County Hall
The Marriott County Hall provided excellent accomodations for our family of three visiting London. The views toward the river are fantastic. The rooms are above average for what we have encountered in European hotels. The bathroom was more like what you would expect in an American hotel with large amounts of counter space. The room was also equipped with a small area which had a mirror and hair dryer so that our teen-age daughter could dry her hair without monopolizing the bathroom. The hotel is convenient to the Waterloo tube and train stations as well as the Westminster tube. The staff was very helpful and the restaurant was also nice. I would highly recommend this property.
Great Place To Stay
We thoroughly enjoyed our stay here. The hotel has easy access to Central London by bus and tube.The staff at this hotel were some of the best we have met in London and were very accomodating without being intrusive. Hotel was also very child friendly. The restaurant was good and adequate for everyday dining. However for a more formal occasion you may wish to go a bit more upmarket. Our first room with 2 windows was light & airy. Our 2nd room for a 2 night stay only had 1 window and was a bit dark. Ask for a room with a lot of light if possible. Rating out of 10 8.
Above Expectations
We stayed for a week and loved it. Wonderful service, super location, excellent room service. Would highly recommend this hotel. One of the finest we have stayed in.
Loved Marriott County Hall
Excellent Hotel--great staff, great location, great view of Westminster Palace, clock tower (Big Ben), Thames, etc. Easy access to Tube (Westminster or Waterloo stations), Walking distance to many of London's sites, centrally located--we loved it. A great place to base your exploration of London and enjoy excellent rooms and service.
Great hotel
We stayed at the London Marriott Hotel County Hall and just loved it. The room was very nice and the hotel was just beautiful. The people there were all very friendly and helpful, especially the doorman with a great sense of humor. It was a short walk to Big Ben and Westminster Abbey. The London Eye is right outside the hotel. I would definitely stay there again. The location was great and we enjoyed our stay in London and at the hotel.
Loved it!
Fantastic hotel - one of the best I have ever stayed in. I loved everything about it, not least the beautiful views over the Thames. A real treat even if you already live in London.The breakfast was also the best I've ever had in Europe. The room rate is actually very reasonable for the luxury and comfort that you get. Can't wait to return!
TripAdvisor Reviews Marriott London County Hall
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