The Marlborough Hotel

Address: 331 Smith Street, Winnipeg, Manitoba, R3B 2G9, Canada | 3 star hotel
 
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Location

This 3 star hotel, located in the Downtown Winnipeg area of Winnipeg, is near Old Market Square, Burton Cummings Theatre for the Performing Arts, Exchange District Guided Walking Tour, and Bel Acres Golf & Country Club.
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Amenities

       

    Historical Traveler Reviews The Marlborough Hotel Winnipeg

    Not so great

    from

    The staff doesn't seem to know what they are doing most of the time. I stayed only one night. After getting out of the pool myself and the people I was with wanted to wash our hair because of the chlorine and when we asked for extra shampoo it took about half an hour to get it. At about 7 we found it very cold in the room and asked for extra blankets. they came up about 45 minutes later. The hot tub in the pool area had a sign that said toxic chemicals don't go in. The next morning when checking out they wouldn't give us our full deposit back and said that they accidentally charged too little for the room, on the drive home we realized we were given the wrong receipt as well. Not a fantastic time.

    Don't stay here

    from

    This hotel is the pits of all hotels. I'm still trying to contact the management about the problems that I had there.

    they overcharged me and charged me for things that I wasn't aware about.

    (Ex: parking)

    The rooms were very small not enough rooms for our baggage and

    and there was no view. I used the blow dryer that was in the bathroom and it made all the circuts in the room go out, so that means no lights no tv for half hour till they fixed it. Plus i was running late for a wedding that I was in, as a bridesmaid. The pool wasn't working and we had plans on using the pool since we were there for 4 days. We ended up shorting our trip to 2 days becasue of the hotel was soo horrible. The elevators smelled like urine.

    I will never stay there again..

    No frills but very handy to the MTS Centre! Excellent for concerts.

    from

    This is an old hotel. We found the room small (but clean) and there was no view but what we wanted was a hotel close to the MTS Centre and this was 1 1/2 blocks away. Perfect. Parking is across the street in a seperate parkade. Parking is included if you tell the staff and they give you a windshield placard. ( we weren't told ).

    Young staff that tried to be helpful. Decent prices and the room was clean.

    If you just want a room that's close to the MTS Centre - this is a no frills option.

    Do Not Stay Here

    from

    This hotel is not a place where you want to sleep!!

    Nice Location, but Not Worth the Price

    from

    The location of the Marlborough wasn't too bad, but the negatives far outweigh the positives. I stayed there last March and again in May. The room was very small and there was no soundproofing at all. I could hear every little noise come from the bathroom. I could hear the guy next to us talking and coughing all night long.

    The next trip in May. This time, we were going to the ballet, so it was sort of close. While we were waiting for the cab to go eat, there were prostitutes waiting outside of the hotel doors and one went into the parking garage across the street with one guy. When we got back that night, there were a group of homeless guys sitting outside of the hotels' doors asking us for money. When we left the next morning, we had parked in the garage across the street, we noticed that the group of kids hanging out in the hotel and in the parking garage had bent our cars' antennea to a 90 deg. angle.

    Needless to say, I will never be staying there again.

    EYK!

    from

    The dining room was elegant, the waiter was nice and friendly; using the pool, is a nightmare. The room was the smallest and noisiest from 10-midnight. We were on a special rate.

    Lazy Management, staff outstanding!!!!

    from

    I arrived at the airport to have the front desk staff pick me up, then got to the hotel to have the same person check me in, this young lady was very helpful and sure made my stay quite pleasant, she knew the answer to all my questions. I'm a frequent visiter to the Marlborough, but a lot sure has changed. I ate breakfast in the lovely restaurant to see not 1 but all the managers eating at the same time, then later saw them again gathered like a pack of rats, then yet again. It seems to me the staff works the buns off while the management get all the credit.

    This was disturbing to me, the staff there should be commended for what they do, WHAT DOES THE OWNER THINK ABOUT THIS???????

    Great If You Like Rude Staff and Sleeping in A Box!

    from

    I work at a well known hotel chain and so I know what is acceptable customer service and what is not. We drove for eight hours to get to this hotel and so when we arrived, we were exhausted to say the least.

    I went in to check in and the front desk girl told me that she had no record of my reservation. I was floored! I confirmed my reservation twice before the arrival date and so I was very upset! To make maters worse, the increasingly annoying front desk girl claimed that the rate I had originally booked my room for was impossible to give me. Oh but wait... It get's worse! The room was pitifull and when I took a shower, the whole bathroom flooded! Needless to say we got out of there as fast as we could and went over to The Country Inn and I cannot say enough good things about the hotel and the staff there! I guess in a way it was a good thing the Ramada Marlbourough was such a horrible experience or else we would never have stayed at The Country Inn.

    This hotel is a gem

    from

    I stayed at this lovely hotel in the summer 2003 when I visited Winnipeg for a conference. The Radisson was the conference hotel but making my reservation late it was full-booked. This was lucky, since I had to find another hotel. The Ramada was just around the corner and it turned out to be a beautiful building with good rooms and a charming breakfast room. The staff was helpful and I really enjoyed my stay - at a price much lower than the Radisson as well. I strongly recommend the Ramada hotel!

    Excellent Stay!

    from

    I had a great time when staying at the Ramada Marlborough! The staff was great and I really enjoyed the atmosphere. I especially would like to thank Eric Swanson (Manager) for his help and kindness during our stay. He really went the extra mile (or shall I say Kilometer for you Canadians)!

    Thanks again!

    John and Rita

    TripAdvisor Reviews The Marlborough Hotel Winnipeg

    2.50 of 5 stars Fair
     

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