Will be excellent when refubishment is complete

Stayed for 4 nights in two seperate weeks during September 2005.

The first stay was only 10 days after the hotel had re-opened following the initial stage of refurbishment. The pool facilities were not available and neither were the business suite, although the reception area, lobby and atrium lounge were complete and felt like a 'quality' job. The room was acceptable and the bathroom was OK, if a little dated, although this is an old hotel for Singapore so is to be expected. There were also unfinished works going on to the side areas of the 3rd floor leading to the Marina Mall.

The second stay was 2 weeks later for another 2 nights and there had been significant improvements already. The pool and business suite were still unavailable, but the 3rd floor side areas had been opened and revealed in-house taloring services, a further restaurant area and several 'shop facilities' as far as I could tell. The room was again acceptable. All to a good standard of finish.

Check in staff were quite 'stern' in their welcome, though, and this did detract a little for the overall pleasure of the stay. The Atrium lounge staff were friendlier, as were the consierge staff.

All in all, very minor downsides to a pleasant stay in a Hotel making the best of an upgrade to compete with the 'newer' Hotels of Singapore. Worth a visit for the Atrium alone.

Loss of faith

I had spend a few days at Marina Mandarin. The experience had left a bad impression in my mind. The front desk staff did not put on a smile when I check-in. And the swimming pool facilities were not open due to the ongoing renovation. The noise caused by the renovation nearby was very loud that I could still heard it even when I shut my balcony door and drew my curtains. And I experienced numerous power trips during my stay (once when I was having my bath).

All the good comments I heard about Marina Mandarin are all threw out of my mind with my recent stay. I am very disappointed with the Hotel who has enjoyed such good reputation. Even the complimentary $20 Food and Beverage voucher did not appease me.

Tired

This hotel once commanded great views of the marina.....now you have great views of the backs of two other hotels and the top of a down-at-heels shopping mall spewing bacon cooking odours. Don't bother springing extra $$ for marina views ....instead try and get a room where the room number that ends in 01 (eg: 1701) for a view of the downtown waterfront/Fullerton/Durians/etc. For some reason the architect provided the stairwells with the best views...go figure.

The rooms themselves are nice but a tad dated. Rumours are that the hotel will be refurbished sometime soon (summer 2005) so make sure you don't book during the construction. Beware the floor around the pool...during our week long stay we saw 3 people take serious falls on the wet tile floor.

On the plus side, the executive floor provides excellent service, breakfast, nibblies-and-cocktails, free internet use, etc. The staff in the executive lounge were excellent. Good location...attached to a system of malls, the subway is a block away and the marina promenade is across the road.

Also on the plus side, the windows open! This is VERY important if you are trying to become acclimatized to the humidity.

For windows that open and a nicer, newer hotel we are going to try the brand new round Swissotel (Chatsworth?) across the way next time we visit Singapore. Great views of downtown (request a view of the Fullerton and Merlion), windows that open, and next door to Raffles Hotel-Mall/subway so good location.

Very Nice Stay

I spend 10 days in Singapore at this hotel. The stay was very good. The hotel had very good standard and it was close to my work, so it turned out to be a good choice. Currently it's a walk (thru the underground malls) to the train station, however there was construction for a new station very close to the hotel.

The cost is high, but it's a very nice place to stay. On nice days, you can walk behind the hotel and go to Boat Quay and Clarke Quay and visit the restaurants/bars. The staff is excellent and very quick to respond to your needs

Excellent Hotel. Would highly recommend.

Spent a week in the Marina Mandarin during July of 2004. I found it quite faultless.

As should always be the case in a five star hotel, what the guest wants (within reason) and not what the hotel thinks the guest should have, is the modus operandi.

Reception, porter service, rooms, staff, restaurants, bars, health and business centres all to a very high standard.

I have no hesitation in recommending this excellent hotel to even the most discerning of travellers.

Loved it

We stayed there in December 2004 for 2 nights on our way to Australia and 2 nights on our way back to Europe in January 2005, when we were upgraded to the Club level. The location is super - away from the noise and smells of Orchard Road. Staff are very attentive and helpful - Asian hospitality at its best. Facilities were exellent - fitness room, pool etc etc. Furnishings and toiletries in hotel also excellent - we had a super bathroom and the beds are fantastic, particularly for someone with slight back problems - very comfortable. Recommend upgrading to club level if possible - the cocktails on the terrace overlooking the city are worth it!

Also had a Sling at Raffles - and it wasn't worth it! The Backscratcher in this hotel was better.

Good staff and location, average facilities

I´m sure it was a great hotel, nice atrium, good service but facilities and public areas need to be updated, this is not a hotel for demanding travellers. Rooms are just ok but bathrooms are simply dissapointing. No good maintenance. Good location.Great bay views from room´s balcony

Excellent 1night stay

We recently stayed at the Marina Mandarin on our way from the UK to Australia, it was just for one night to break up the long journey. The hotel is fantastic, our room was large and very clean and looked out towards the Suntec City complex. The drinks in the hotel bar were reasonably priced, and the staff were all very helpful and polite. The hotel is situated about a 15 minute walk from Clarke Quay or a short taxi ride away. Next time I come here I would like to stay a bit longer, and I could not recommend this hotel highly enough for anyone visiting Sinapore for a similar purpose.

Memorable experience

I stayed at the Marina Mandarin in September 2002 on business. I have traveled to Asia and to Singapore prior to that occasion on private trips, but I normally travel on business only to North America and Europe. So imagine my delight as I discovered what Asia has to offer for the same budget of about US$120 per night. 'Asian hospitality' is no empty phrase. This is without a doubt one of the more memorable stays I ever had in a hotel, if not the absolute number one, and not only because of the cute girls waiting by the elevators to ask you if you're going up or down. The atrium is breathtaking, the service is as you want to expect, the room is perfect - it is spacious and has a nice view. The location is not ideal - not much activity at night, but transportation in Singapore is not expensive. Overall, a very positive and memorable experience.