Marina Del Rey Hotel
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How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Non-smoking rooms
- Conference facilities
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Historical Traveler Reviews Marina Del Rey Hotel
It's not the Ritz, but the views from the Marina-side rooms are superb. Rooms were clean, roomy, and functional. The hotel sits alone at the end of a cul-de-sac, so there is no street level noise at all. The hotel is older, though, and shows in some of the furnishings. For the money and location, a great deal.
Continues to be disappointing
I visit Marina Del Rey once per month, and have stayed at the Marina Del Rey Hotel at least 10 times. The rooms are very expensive for what you get. It's typical to have a loud air conditioner, and the rooms are not very sound-proofed very well (you can hear other guests in the halls, televisions next door, etc.). The bathrooms are generally not cleaned very well. If you leave a tag on the door for breakfast room service, about half of the time, it isn't even picked up! So you're expecting breakfast in the morning, and it never arrives because they never picked up the order. When checking in, the staff seems very slow, and unknowledgeable about what duties they should be performing.
The last time I stayed at the hotel, the bathroom in my room had tons of ants crawling all over the floor, walls, countertop, and toilet. When I mentioned that to the management, they made a joke about it! I decided I'm no longer staying at this hotel. I really would not recommend this place unless it's your last choice.
Odd Mix of Good and Terrible
The Marina del Rey Hotel is an odd mix of good and terrible. Stayed 2 nights early September. We chose this place due to price , free airport transportation and location. If you use their airport van your first impression is likely to be fabulous. The driver, Oliver is a total doll. The problem begins when you actually get to the hotel. To say it needs a facelift and complete room renovations is a major understatment. They have a wonderful location but really need to put some money into the place NOW. First room had cracked plastic ceiling in the bathroom and that special moldy smell. The second night I was moved to another room and it was much better. I found their desk people really nice and helpful. If you are staying for a night or 2 and get lucky with your room you will be fine. Please understand that this is not a place that you will want to spend lazy afternoons around the pool with a cool drink. It is a get in and get out type of place with a million dollar location. Too bad.
Spent 4 nights at the Marina Del Rey and on the whole good value. The good things.....great room with view (2140) and in good condition. No problems with damp etc as in prior listings. Food good though quite a limited menu.
The downsides....7 sun beds for a hotel of this size - not good. Poor outdoor eating area - could do with a facelift!
Front desk staff almost rude....not interested in you and certainly not welcoming. I was travelling alone and it wasn't the usual US welcome.
If you're lucky with the room and like boats then it's fine for two or three nights but I wouldn't like a holiday here. You must have a car - too far to walk anywhere.
Don't stay here!!!
I never thought that a hotel in this area and with the rates they charge could be in such bad shape. As we walked in could see that we were in trouble. It's very run down.The room was the worst I have ever seen, dirty carpets, curtains, floors, peeling wallpaper, broken chair and running toilet. The pool area has a nice view and could be pretty but the astroturf is all torn apart and of course...DIRTY. The manger was very rude to us and other guests who I spoke too. What a bad expierence.
Damp and Smelly
When we checked in, we were shown to a room that was sooo damp and horrid that we asked to move....the sheets on the bed felt damp....
The second room was not much better
The staff were really helpful and friendly but this is about all it had going for it
Do not even consider the Marina Del Rey Hotel
This hotel was a complete disappointment. We booked in for 7 nights and only stayed 1 night before moving to another hotel. The rooms are damp and smelly, the ceiling was dripping with water and the bedding was also damp. The first room we were given was absolutely awful, when we complained to the front desk, we were shown another room that was not damp (however still sub-standard), and for this luxury we would have to pay another $20 per night. The receptionist explained that they regularly received complaints from customers.
My wife, mother in law and I stayed for 5 days in September, 2003. The desk personnel were courteous, friendly and helpful. The rooms had a spectacular view of the marina, were clean and neat, mattresses were firm, bathrooms clean and well appointed. The hotel is 30 years old and has been very well maintained, halls well carpeted. I don't understand the negative reviews I read before we reserved our rooms. The hotel restaurant was very nice with a very friendly staff, food was average and prices very fair. An EXCELLENT value for the location, view and amenities. We will return to this hotel.
Rooms need rennovation
We spent 3 nights at this hotel. We stayed in two different room. The rooms could definitely use a rennovation. The carpets were very stained and not vacuumed. In the past this may have been a nice place to stay, but it needs to be upgraded - it's like you're in a time warp back to the 50's. Service was fine. Free continental breakfast was better than average.
No service at the Marina
We had been looking forward to our visit to the Marina del Rey Hotel.
Unfortunately, the staff has no idea what customer service is all about. The front desk clerk was barely civil, bordering on rude. We had asked in advance about the possibility of a roll away bed and were told it would be no problem. On arrival, we were told they might try to find one. We went out to dinner and returned to find no roll away bed. We called the front desk and were told one would be sent up right away. At 11:00, we gave up. It's too bad as the room itself was okay. We will not be returning and are advising all friends and business associates to forget about this place. The staff could also use some help with the idea of "walking distance" but that's another story!
TripAdvisor Reviews Marina Del Rey Hotel
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