A Wonderful Time

Just got back from 4 days in Mexico City and stayed in the Marco Polo.

Very nice staff, great view up in the Penthouse and at a very reasonable price. Perfect location for intercity discovery. Easy walking to Chapultepec and Zocola.

I would stay here again without hesitation. Taxi was $24 from the airport for two...so 12.50 a piece....my wife and I did not feel nickle and dimed at all. It was our first anniversery and was perfect.

Un tiempo maravilloso.

Acabo de regresar de 4 días en Ciudad de México y estuve en el Marco Polo.

El personal era muy agradable, tenía unas excelentes vistas desde el ático y a un precio muy razonable. Una ubicación perfecta para el descubrimiento interurbano. Es fácil llegar a Chapultepec y a Zócalo.

Permanecería aquí otra vez sin vacilación. El taxi para dos era 24 dólares desde el aeropuerto... Así que 12'50 cada uno...Mi esposa y yo no nos sentíamos en una baratija para nada. Era nuestro primer aniversario y fue perfecto.

Lousey room

Got a suite on the 6th floor of the adjoining building (access through a door to the left of the main entry). Kitchenette was dirty and refrigerator was inoperative. Decor was dark wood furniture with creepy Aztec sacrificial prints on the walls. Two rock hard twin beds. Needs renovation. Towel rack mounting screws were pulling out of wall in bathroom. Bathroom cauking falling apart. When I sat down in a chair in the sitting area the bottom fell out and I ended up on the floor!

Sounds funny now. The breakfast buffet was standard fare. I don't recommend it.

Great Hotel

We originally checked in to the Sheraton Maria Isabel but were immediately aware that the high rates we were paying were for the luxorious surroundings, i.e. lobby, conference rooms, bar/lounge, etc because the rooms were very ordinary and small. We decided to check into the Marco Polo (which was right across Paseo de la Reforma) from the Sheraton due to the above and were very glad we did. The room rates were cut in half and we were given a suite that overlooked the Angel.

The rooms were very spacious and comfortable with a great sitting area.

The location was excellent and allowed you to go for an evening stroll to grab a bite to eat or have a drink after being out sightseeing all day. We felt safe (of course using common sense) being out and about the area. We also found the location of the Marco Polo away from the hustle and bustle that is Mexico City. The staff was attentive and it was great to come back to your room with turn down service, a robe, and slippers! The rate of the room also included continental breakfast. It was what you would expect. The on site restaurant was ordinary but again the staff was very attentive. I have travelled to Mexico City numerous times and have stayed in various locations. I would choose this location again due to the close location of the restaurants and night life. The Zocalo location is much more beautiful but you have to be cautious when wandering out at night. Here, with common sense, you feel a little more anonymous. My only concern would be that this area is fast becoming seedy. You see it in the nightclub hawkers and the type of bars that are sprouting up. All in all, I enjoyed my stay at the Marco Polo.

Marco Polo Hotel is small, quiet, and luxurious

Spent four nights at the Marco Polo Hotel in the Zona Rosa district of Mexico City. It's a great base for a vacation in this fascinating city. If you don't mind walking a bit, this is within 10 minutes of a large number of sites. The rooms are huge, luxurious, and quiet. Most guests are business people. This is a small hotel, unlike many of the famous tourist hotels. Hence, the staff is very friendly and helpful. The restaurant seems to be sparsely occupied most of the time, but we had a superb dinner meal there. The business center provides free internet access 24 hours a day. We had a suite on the top floor and it was fabulous (and very reasonably priced). This is certainly a "top of the line" hotel in Mexico City.

Best hotel in Mexico City

This is the hotel for the smart visitor who does not need adoring, expensive attention in faux surroundings but who needs genuine good service, clean, well appointed luxury rooms at decent prices and loads of free extras. Extras include a gym, free DSL service, breakfast and shoe shines!Please don't stay there, popularity kills good things.

El mejor hotel de Ciudad de México.

Éste es el hotel para el visitante elegante que no necesita que le adoren, una atención cara en una falsedad circundante, pero quién necesita el genuino buen servicio. Limpio, con habitaciones lujosas y bien equipadas, a precios decentes y un montón de extras gratis. Los extras incluyen: un gimnasio, servicio gratis de ADSL, desayuno y limpia zapatos. Por favor, no te quedes allí, la popularidad mata las cosas buenas.

Nice facilities, but for a price

The accommodations were above average and the facilities were excellent however I could not shake the feeling that I was being nickel and dimed for everything there. The hotel charged me $50 for a ride from the airport in a broken down, dirty car. The going market rate in a nicer taxi: $15-20. I expect to pay a premium for the hotel to arrange this for me but not 150%-200% and certainly not for the transportation I received. I believe a hotel of this quality (and price) should look out for the interests of its guests and this ride certainly failed in that respect. The staff was unapologetic when asked about it. At one point during my stay I needed a VCR and it took 3 phone calls over 5 hours before they brought it up - not the kind of service I expect. Also, they charged a premium on the exchange rate when billing me instead of the market rates that I am used to in business hotels or charging me in US dollars.I doubt I would stay here again.

Personalized attention

My husband and I just returned from a week-long trip to Mexico City. Even though the Marco Polo is primarily a business hotel, we found the Marco Polo staff (especially Patricia) to be incredibly accommodating and considerate. We appreciated their small, on-site gym and free Internet access. At first, I was not thrilled with the Zona Rosa area, because it is situated between the ultra-posh Polanco area and the historic Zocalo area. In the end, I preferred the mid-way Zona Rosa location. Our hotel was within walking distance of Chapultepec Park/major museums and a short metro ride to the Zocalo. There was no purified water sign, but they do provide a few bottles of water on a daily basis.

Wonderful

The Marco Polo is centrally located in one other best parts of the city...the Zona Rosa. It was short blocks away from great shopping, entertainment, and restaurants. The American Embassy is two or three blocks away. The Marco Polo has a very nice affordable restaurant on site, which serves both Mexican and American breakfasts. Waiters are very courteous and accommodating. The hotel rooms are medium size, but well appointed. Some had exercise equipment (e.g., stairmasters, stationery bikes) in them. A great convenience was the free use of two computers (internet connected) with printers in a business center off the lobby. The hotel staff spoke and understood enough English to service even the most demanding patron. Stay here....I am sure you will enjoy yourself. For a small hotel, I think you would find it hard to beat.