Highly Recommend The Manhattan Club

I would highly recommend this hotel in NYC...it has an excellent location, friendly staff and very nice rooms. We rarely experienced the elevator problems which we read about prior to our arrival and it's easy to work around their "no food deliveries" policy if you plan ahead. There were no high-pressure sales tactics at all. The Business Office was very convenient to use for email, however there were a few downtimes due to user-error. We did experience some problems with the transportation service the hotel recommended, but that was not the hotel's fault. The Lobby Staff and Concierge were all very helpful. Our special thanks to Mara, Carmi, Luis and Adam!

A lovely place with no soul

I recently went to New York and stayed for a week in The Manhattan Club. Its spiffy, with free internet access and good housekeeping. However, there is something terribly lacking...Hospitality and warmth. A stranger in strange land needs to feel welcome but the staff in Manhattan Club fails to deliver. No good mornings, how are yous..None whatsoever. Imagine getting that treatment day in and day out. Its like you are invisible. Even the man on the street is better compared to the staffs. Would I stay there again. Maybe, given the excellent location. However, now I know what to expect. Maybe I should try streaking in the nude and see whether they will notice:)

Don';t buy a limited timeshare

Do not buy a limited time (one year trial membership) in their timeshare program. When a family illness keep me from using all 7 days they refused to reinstate the remaining time or offer any compensation.

Staff is cold and uncaring.

Last minute

Made a last minute reservation through an internet service. The Reception desk took more than 30 minutes to get me checked in. The one bedroom suite was very nice. The living room sofa bed was already made up and my getting an additional roll away bed was easy. Maintaining a comfortable room temperature thought was difficult due to drafty bedroom window, and it was COLD outside. Checkout was smooth, except the reception desk made a mistake about calling the garage for my car (a 30 minute mistake.) Great mid town, central location.

NO room service is an important factor.

The staff at the manhatten club were spendid and did their very best to accomodate us the week before Christmas. My biggest complaint is that they do not have room service and they wouldnt allow deliveries to your hotel room. So i had to use the slow elevators < a problem as well> to collect my breakfast from the 19th floor. I think they should have staff running that up to you if they wont allow deliveries to the suites. Minor complaints are a door handle that kept falling off the coat closet and a tub that wouldnt drain.

The room service problem would keep me from returning again however.

Colette

Manhattan Getaway

We stayed at the Manhattan Club the week before Christmas. The hotel suites are spacious and well-appointed. Our suite on the 18th floor had a wonderful view of Central Park and Carnegie Hall. The location couldn't be better: a short walk to Fifth Avenue, Rockefeller Center and Times Square. A business center on he 26th floor allows you to check your email for free. There's also a lovely lounge for a late-night drink. The staff is friendly and helpful. The neighborhood has good restaurants and excellent delis. The only negative is the lack of efficient elevator service to handle the volume of people, making coming and going a bit problematic. Everyone complained about it. Aside from the elevator situation, I would highly recommend the Manhattan Club.

In the heart of NYC

My family and I stayed at the Manhattan Club over the summer and we had a good time. It is right in the heart of New York City and is great to walk to and fro attractions in NYC. We had wonderful service from the hotel staff and they were very attentive to our needs. I definently reccomend this hotel to others who want to have a fun and exciting time in New York City.

Wonderful choice! :-)

Most times, especially in a large city, if you have not visited a location, you can be somewhat disappointed. The location is perfect...

very short walk to Central Park, near the Ed Sullivan Theatre (Letterman), Radio City Music Hall, great deli's, subway, NOTHING is difficult travel wise. We valet parked the car, and for two days became very comfortable New Yorkers late this summer. We had a one bedroom suite, and it was not only lovely, it was a wonderful choice with two teenaged daughters. We took the bedroom with it's luxurious bath when night left us exhausted, they shared the livingroom sofa bed, and had their own shower bath. We intend to stay here again if timing and availability allow, and will stay a few days longer to truly enjoy more of the nearby theatres. I would highly recommend this to anyone. They do have a concierge if you are in need, and very pleasant, helpful staff. Give it a try, and spend what you save on coctails or something enormous to eat at the Carnegie or Stage Door Delis, both nearby.!

Great Hotel

Very pleasantly surprised by this hotel. Good rates in the summer- very clean, very nice personnel,

great "extras" including courtesy lounge. Stayed in a 3 person suite

with 2 bathrooms! Highly recommend. Also a time-share, but they weren't

pushy about it.

A lot of Class for a little Cash!

When we first visited the Manhattan Club, we were very impressed with the personal service, which is always appreciated. The level of service must start with the extra towels for a relaxing evening showerto extra ice. If the level is good at that level it shows a philosophy of culture at the top. We found the best level and sense of urgency and attention to detail outstanding! We have booked three more nights in the near future. The charm of Manhattan is in the Company you keep. This is the first placeto keep that pleasure.