Mandarin Oriental, Manila
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Historical Traveler Reviews Mandarin Oriental, Manila Makati
Great, Great Hotel...
Stayed in the Makati Mandarin this Dec. 2005...and I absolutely loved this hotel. Management is great and it is reflected in their staff and the service. The staff is well trained and service is quick at all times!
If you are traveling for business this is the place to be. I enjoyed my stay that I decided to go back for a couple of days before I leave Manila.
The next time I'm in Makati...Makati Mandarin gets my business!
A Great Experience
This hotel just met ALL my expectations. From the great service as soon as you walk through the door...the down comforters...the business center...dining...you can not go wrong with this choice. From now on, I'm going to start looking into Mandarin Hotels whenever I go on vacation...and they have one in Hawaii! Yahoo! I can't wait so I can post my review about that stay =)
I have stayed at business hotels all over the world and this one is the number one in service. I have always stayed on the executive floors and the service is out of this world. This last time, my colleague arrived a day before me and told the staff about my next day arrival. The hotel had already obtained my e-mail address and used it to ask me if I wanted a car arranged to pick me up at the airport. I did and they picked me up within minutes after I arrived at the pick-up point. Ten minutes before arrival at the hotel they called my colleague and advised him of my ETA. When I arrived, a rep was waiting for me on the curb, took me straight to my room and checked me in - in my room - one signature and she was gone. My bags arrived two minutes later. And all this with the most lovely smiles and grace. More than first class service - with a passion. It doesn't even matter that the hotel is showing signs of wear. I would never stay anywhere else in Manila/Makati.
Stay here if you want first class treatment..
After visiting family in Davao and before heading back to NYC, I wanted to spend a few days in Manila, mainly to go shopping. I was told I'd like Makati area and after much research, booked the Mandarin Oriental based on its location and good reviews.
I arranged for their transporation service and was met at the domestic airport. They quickly transported us back to the hotel where we were greeted with smiles and a staff member that escorted us directly to our room. Cost for the transport was around $20 USD, one way.
They were doing renovations on the main entrance/lobby, so you enter on their side or back entrance. Check in was speedy, quick and efficient! The most quickest I have experienced.
Rooms were spacious, very clean, bathroom was larger than my NYC bathroom! Full shower, half wall mirror (we're talking 3ft by 5ft, as a female I appreciated this), scale, robe, mutiple hooks to hang your clothes/towels and you can tune in and listen to music or the television if you like.
One other main reason I booked this hotel is also because of their spa services. As soon as you walk into the spa, the service was attentive and overall atmosphere is very relaxing. They even review your services and go over the treatments with you. I had a facial and body scrub which probably costs around $80 USD for the two services, plus tip. My therapist was very informative, friendly and attentive. Again, being from NYC, this was such a great bargain! If you have the opportunity, definitely check it out.
I cannot comment on their restaurants. Only ate at the deli/cafe they had downstairs which was mainly for breakfast or late at night when I'd like a cup of coffee. They have a menu service which included a wide variety of food items and specials listed on the chalkboard. On my last evening, I ordered a veggie panini and told them I was leaving earlier in the morning and that it would be my breakfast. The server wrapped it in a to go container for me with some little extras. It's all those little details that makes your stay enjoyable and comfortable.
Overall, I would definitely stay here again..and highly recommend this place!
Home Away from Home
I stay at the Mandarin everytime I travel to the Philippines. This is my home when I'm in Manila. While there is no grand lobby to brag about, the rooms are very well-appointed and the service couldn't get any better. The staff truly demonstrates what Filipino hospitality is all about. I've stayed at nicer hotels around the world, but what makes Mandarin Manila special is the staff. They would really go out of their way to provide excellent service. If you want a nice room, great service, the best breakfast, stay at the Mandarin Oriental Manila.
Very good hotel...great buffet!
This is a first-class hotel, but the hotel buffet is truly world-class. It may be the best I have ever seen in my travels.
Bottom line...stay IN the hotel...stay FOR the food.
Excellent, attentive service on the Executive Floor. Friendly, warm staff. Rooms were great and compared to the Mandarin in Jakarta, this place was night and day.
Great Accomodations, Excellent Service
I was looking forward to staying at the Shangri-la Makati while in Manila in April 2004, but one of the locals suggested that I stay at the Mandarin Oriental. I am very glad that I did. The Mandarin had beautiful renovated rooms, and one of the most comfortable beds I have slept in. An assorted fruit bowl with a note from the GM was a really nice touch, and was quite surprised with the very attentive, courteous and friendly staff that are always willing to assist. The new restaurant Paseo Uno served an excellent buffet in multi-open kitchens in the restaurant. The food were made fresh and had extensive selections of continental fare. Will be looking forward to staying there on my next trip to Manila.
Stayed here in March on a business trip. AMAZING staff - without fail. They really do everything to make your stay as relaxing and enjoyable as possible. The rooms are large and have classic furniture. The bathrooms are very big and are connected to the TV audio system, so you can listen to the news while showering! Great restaurants to choose from. The one let-down was the gym, which is a small, dinky room. Otherwise, excellent.
TripAdvisor Reviews Mandarin Oriental, Manila Makati
Travel Blogs from Makati
... nice local meal and then strolled inside the shops at Rockwell, enjoying the air-conditioned surroundings.
When I returned to my hotel at about 18:30, my inbox was full of messages from a local girl named Esabela, who is a close friend of one of my mates, Matt, whom I have known since junior high school. He sent out a message to two of his friends here, specifically asking them to take care of me. Before I even had a chance to thank him, I had 3 messages from ...
We are settling in here in Makati - We have both been pleasantly surprised with the area - the cleanliness, order and beauty in this area is very comforting. Although the city of Manila has about 17 million inhabitants (it is claimed that 1 million additionally commute in and out of the city for work) we don't feel overrun at all. In fact - we are wondering where all the people are. There is a lot of traffic however ...
... t get much of a tan during my time! Every time I walked outside, I was handed an umbrella, rain or shine. At one point a relative even gave me skin-whitening soap. UNBELIEVABLE!
I spent 18 days in the PI: the 1stJee 5 were in Olongapo City, then 5 in Santa Cruz/Zambales, 2 in Baguio City, 6 more back in Olongapo, and then the last night in Makati, aka the rich part of Manila. While Mom and I were in Olongapo, we stayed with Uncle Andy and his family, and we also ...
... said that they
received a text past 11 in the evening that the flight was canceled but has
read it the next day. Your hotline is open until 11 in the evening so
what help did it give in announcing it if the hotline is already unavailable?
No supervisor arrived but they were able to bump us in the 6:55AM which was
a puzzle because the ground steward has just informed us that the plane was
already full. Did ...
... caused by this high level of phlegm in my system from a chest infection I'd caught, or I was actually going through motion sickness. In the end must have been motion sickness, as when out of the car, I felt much better. Once we arrived we met the villagers who organise the boats and tours. We assessed the prices and weighed up what we'd be actually getting for it and decided that from the distance we were, it was better offf taking advantage of the photo op. So we snapped ...