Mamaison Hotel Le Regina Warsaw

Koscielna 12, Warsaw, Central Poland, 00-218, Poland | 5 star hotel
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    Historical Traveler Reviews Mamaison Hotel Le Regina Warsaw

    Great hotel but not perfect

    from

    First the good points. The Regina is perfectly situated on the very edge of the old town. It's in a far better location, for example, than the business hotels such as the Marriott which are in the ugly modern part near the Palace of Culture and quite a walk from the old town.

    The hotel is in what appears, at least from the outside, to be an old building. I assume, though, that like most of the old buldings in Warsaw it has been rebult as, inside, it is very modern. The public areas, however, are redolent of a medieval castle, with lights shaped like torches on the walls and large castle-like doors.

    I had a superior room, which cost 100 per night and my travelling companion had a standard room at 70 per night. It was well worth paying the extra 30 as my room was considerably larger than my friend's, as was my bathroom. My room overlooked the central courtyard, my friend's, which was on the 2nd (top) floor and therefore in the eaves, overlooked the street. Both were exceptioanlly quiet however.

    Both rooms were very modern with high-quality furnishings. The bathrooms were superb. Very modern, with limestone floors and top-notch fitments. Much better, in fact, than the bathroom I had when I stayed at the Crillon in Paris, supposedly one of the world's top hotels.

    The staff were generally helpful and pleasant, although a little cold. The service, as in most places in Warsaw, tended to be slow. The main reason for my giving only 4 stars is because of a problem we had concerning

    breakfast. When I booked the rooms I was under the impression that breaksfast was not included. When we checked in, however, we were told that it was. My friend queried this but the receptionist confimed that breakfast was included.

    The next morning, therefore, we had breakfast but were presented with two bills - one for 62 Zlotys (for a continental breakfast, i.e. bread/jam and coffee/fruit juice only) and the other for 98 Zlotys (hot and cold buffet). We queried the charge but were told that if we had been told that breakfast was included it was a mistake. As neither of us notmally eats much first thing, had we been told that there was a charge we would not have had breakfast in the hotel. Neither of us ate much and we certainly wouldn't have been prepared to pay nearly 30 for two small breakfsts. It was only with great diffilcuty that I was able to persuade the hotel to reduce the charges by 50%. I would have expected a hotel of this class to accept their mistake and waive the charge. In addition, when I asked why my breakfast was 50% more than my friend's, I was told that I had been "seen taking some cheese from the buffet"! There was no indication of the dual pricing, however, which I felt was a little dishonest.

    This incident isn't hugely significant, but it did leave a slightly bad taste - especially as I was honest enough to point out to them that they had forgotten to charge for collecting us from the airport. Otherwise though, this is a very nice hotel and I can certinaly recommend it.

    I adore this hotel

    from

    A fantastic oasis in the heart of old town. Modern in design, but extremely cozy. Rooms are impeccably designed, the bathrooms are amazing - huge with fabulous tubs, rainshower heads and really nice amenities. Staff is very helpful and accomodating. Hotel is perfect for business or pleasure with very reasonable rates.

    Absolutely Divine

    from

    Brand new hotel in downtown Warsaw....wonderful clean, comfortable, and stylish rooms. Staff is excellent, food is excellent!!!

    If you are traveling in Warsaw and are looking for the best hotel intown, book Le Regina. It is a small hotel and the location is fabulous!!! You will not be disappointed

    Fit for a Queen

    from

    14 month old stylish, elegant and well situated hotel. The staff is eager to please,,,,,they welcome detailed info about you in order to make your stay special. For me it was a delicious surprise chocolate/ pear charlotte cake for my birthday. Arranged pickup service at airport and they were timely and very responsive via email when my incoming flight was cancelled and I was rerouted arriving 6 hours late. Laptop on a desk for free fast internet access in the lobby. The pool is a bonus and along with sauna is open 24 hrs.

    Found a remarkable rate on line but note: breakfast is not included. An elegant room with an adequate selection sporting a stiff $28 price per person.

    A fantastic high-end hotel!

    from

    We spent 3 days at Hotel Le Regina. This hotel has a great location at the edge of the picturesque and beautiful fifteen centry (rebuilt) old town of Warzaw. The hotel is new and stylish with everything you expect from a five star hotel and the boutique style and size makes it very special. The staff is fantastic. They are attentive, pleasantly kind and discrete. The restaurant and food is by far the best we had in Warzaw. This is one of the best hotels we have stayed at ever and we will highly recommend it others!

    Excellent (Wspaniale)!

    from

    We stayed at Hotel Le Regina three (3) nights, June 1 through June 4, 2005. The room was chic and comfortable. The entire staff at Le Regina is extremely attentive, friendly and professional. The location is terrific - a short walk to the Old Town Square. The staff made dinner recommendations upon request. One such recommendation was the restaurant Dom Polski for traditional polish food. Dom Polski is approximately a fifteen minute cab ride from Le Regina. We enjoyed the atmosphere as well as the polish cuisine and good service. A find of our own we really enjoyed was the Restauracja "Bazyliszek" located at Rynek Starego Miasta 1/3 (Old Town Square). We had a wonderful experience at Restauracja "Bazyliszek" and highly recommend it. Overall, we had a wonderful trip to Poland (Cracow, Gdansk and Warsaw). In our opinion, the Polish people were very pleasant. Our accommodations in each city were four and five star hotels. However, Hotel Le Regina is special. In fact, we visited the famous Bristol Hotel in Warsaw for comparison and we were not particularly impressed. We are very pleased with our choice and experience.

    Terrific location, world class rooms

    from

    The location is on a quiet street near old town. It's away from the signature "ministry of culture" building (which is soviet era blah) and the main shopping (which isn't much). Rooms are world class, boutique hotel chic.

    Special

    from

    I stayed in Le Rgegina for 3 nights in November 2004, shortly after it re-opened and found it to be excellent in every respect. I was in Warsaw just to look around during some down time on a business trip to Europe. For this purpose, the Hotel has a great location right next to the old town, fine architecture & design and good value for money. I would not recommend paying 3 times as much to stay in the Meridien/Bristol, the city's erstwhile finest address.The hotel is small enough to be really homely and the staff are exceptional. I agree with an earlier reveiewer that the restaurant is superb and also that the breakfasts were memorable. The best scrambled eggs I have ever eaten anywhere in the world. And it takes something to make something special out of scrambled eggs?!

    The only complaint was that the hotel called a special hotel taxi to take me back to airport, which cost 3 times the regular city cabs, which are clean, modern and perfectly adequate.

    Warsaw in general is something of a well keptsecret and I recommend a visit soon before it gets on the international tourist circuit and loses its charm. It reminded me of Prague just after the opening up.

    Par Excellence !

    from

    This is a fine establishment, the staff have obviously been hand-picked as they are more than fantastic. Nothing is a bother to them at all and they are extremely helpful and friendly. It is a small luxury hotel and thoroughly deserves this title. Tomas and Magda were outstanding during our visit as was the Food and Beverage manager (whos name we didn't catch!) and even the Bell Men were fantastically helpful, calling cabs, recommending restaurants etc. The Hotel itself is a master craft, a fine fine hotel, designed to perfection. You will like this hotel a lot. It is infact in the New Town but a stones throw from the Old town (once you cross through the Barbican you are in the new town!), the rooms are fantastic and the bathrooms are by and far the best we've seen. There is a small pool and sauna which looks equally delightful. There is a restaurant that serves fantastic cuisine and the breakfasts are to die for - everything from Rice Krispies to Smoked Salmon! Forget to stay here at your peril !!

    Le Regina - Wonderful Experience

    from

    We just returned from a long week end in Warsaw and we stayed at Le Regina brand new 5 stars hotel. The hotel opened 2 weeks ago. Room are refined and bathroom really nice. 2 colors (dark wood and stone). Very nice fresco in the rooms designed by Polish artist. Friendly staff. Furthermore, Le Regina is the ONLY hotel located in the old town so very convenient for tourist. Price is really affordable. 110 Euros for a Deluxe Double king size bedroom. We will come back for sure !

    TripAdvisor Reviews Mamaison Hotel Le Regina Warsaw

    4.50 of 5 stars Outstanding
     

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