Malton Hotel Killarney

We have just returned from yet another brilliant trip to Killarney. The Great Southern Hotel proved to be exactly that ... Great !! The setting in 20 acreas of beautiful gardens right on the edge of Killarney town centre could not be better and the staff were extremely friendly. The service from check in to check out was impeccable. It might not be classed as one of the best hotels in the world, but I think that it takes a lot of beating for quality and excellent value for money. It has a 'grand' feeling but is not over the top and it is very family friendly.

When I say above average I mean in comparison to other Irish hotels. The outside of the hotel looked very grand and distinguished. The lobby is beautiful. The staff I found not as friendly as I would expect for a 4 star hotel. But there was a FEW friendly people. The internet was available but limited.

The room was nice, big and clean. It had a queen size bed that 3 star hotels don't have (they have twin or double). The room was nicely decorated, modern. The bathroom was a nice size and has a separate bath and shower (which I thought for a 4 star hotel could be cleaner). And towels could use more attention. I had to ask for new towels. The once that were in the room were dirty.

The food was just ok. But the servers were prompt and courteous. The room service menu had a lot of choices. Off the subject if you are from America you will hate the ketchup it tastes nothing like our ketchup. It smells and tastes like very strong vinegar. You can't taste any other ingredients.

The location of the hotel is more on the edge of town. Minutes from the National Park and Castle Ross. And right next to a movie theatre, a short walk to shops and restaurants.

I booked one junior suite for my parents and a regular room for me for 3 night B&B and 2 dinner package. (Suite was €50 per night supplement and worth it)

At check in was informed that they had upgraded my room to a suits also. (These rooms are in the body of the main hotel building whereas the regular rooms seem to be in a purpose built extension)

Rooms were spacious and pleasent.

We had some problems when we were there (Lock on my room needed to be replaced, barrier to the carpark was erratic) but the way the staff handled the problems was courteous and apologetic.

FOod was solid, not terribly inspiring but well presented and quite acceptable for an "all inclusive" deal. There is also a 2nd restaurant called "Peppers" that is more luxuriously furnished and intimate and is available at a supplement. This was closed the night we wanted to dine there but the Maitre D suggested good restaurants in Killarney and was very helpful. WIne list was quite good too, ranging from €15 through to one at €110.

The hotel is 100m form the main railway station and this facilitated an easy departure on the last day of our holidays.

This was a luxury treat for my elderly parents who had never syated there before (but have stayed in other GS hotels) and they (and I) left thinking we had received good value in a classy (if not 100% functional) hotel.

Would definitely go back again.

Just spent 2 nights at this charming hotel.Staff helpful and pleasant .Faccilities good. A welcome break from modern hotel chains.Great location for town centre and transport links.Easy access to local attractions and the stunning countryside. you will not be disappointed with Kerry.

Stayed in the Killarney Great Southern recently for a weekend. This hotel has a reputation of being very grand and having excellent and most professional service. My experience was the total opposite. One of the receptionists had a tounge piercing which i found to be inappropriate. There were still breakfast trays on the floor in the corridors at 6pm. The bar was understaffed during the day time and it took forever to get served. We were told there would be music in the bar at night and there wasn't. And worst of all was our experience in the dining room. One of the waitresses smelled like she had'nt washed in years! the food was overcooked and tasted awfull. We complained to our waitress (and by the way the waiting staff were far from professional) and went straight to the manager to complain. We were compensated fairly for the meal but I would never go back. The restaurant was anything but cosy and atmospheric with full force overhead lighting. The hotel was very quiet with not many guests that I noticed during my stay. I am not suprised if this is the standard they are providing. Our room was lovely - a delux standard room. But this was little compensation for the overall experience. We didn't even go to breakfast on the second morning because we couldn't quite face going back to that dining room!! - I would never recommend this hotel to anyone.

Stayed 5 nights at the Great Southern in June, 2003 as a central point for a golf vacation in SW Ireland. Good location in central Killarney. Off a main street, but still quiet and restful. The lobby is attractive; Check-in staff were curt and not particularly welcoming, but reasonably efficient. Twin bedroom was clean and pleasant; about the same size as a typical American hotel. Furnishings were about same. Room was adequate for 2 golfers and luggage. Had a package that included breakfast and some dinners. Food was good. However, this hotel is used a lot by American tour groups, so the breakfast room is over-run every morning by large numbers of tourists...so breakfast becomes a bit of a feeding frenzy. We found some small nooks and crannies in the hotel with small sofas...great place for a private 19th hole after long day on the links. If you are looking for 5 star luxury, this is not your place. But as a practical and cost-effective base for golf in SW Ireland, it works very well. I'd go back again.

Quite simply the jewel establishment of Killarney.

Ireland at its bestMemories of the lush velvet valleys bordered by brilliant roses while the mountains remained snow capped. EireAs a Johnson & Wales Culinary Intern,the Great southern Hotel in Killarney excels in quality,sanitation and cleanliness.the expereince established my foundation here in the States for work ethics.Food preparations remains the most memorable as well as the incredible staff.l

We stayed at the Great Southern in May of this year. The service was wonderful! The rooms were clean and very nice, and the restaurants and bar was great. It is walking distance to all the shops. I would highly recommend this hotel.

The rooms are really top of the class. Very roomy and nice. My own package included an Irish breakfast. It is close to the center of town, but because the town itself is pretty quiet, the noise factor does not come into play. It is on a street that seemed to have a hotel every other building, though, making locating that particular hotel an interesting challenge. I would definitely stay there again.