Malmaison Liverpool

Address: 7 William Jessop Way, Liverpool, Greater Liverpool, England, L3 1QZ, United Kingdom | 4 star hotel
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This 4 star hotel, located in the Central Liverpool area of Liverpool, is near The Cavern Club, The Beatles Story Experience, Beatles Magical Mystery Tour, and International Slavery Museum.
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        • Restaurant
        • Bar/lounge
        • Fitness/Health center


        • Free High-Speed Internet
        • Wheelchair accessibility
        • Beverage Selection


        • Suites


        • Room service

        Historical Traveler Reviews Malmaison Liverpool

        Gorgeous room


        Having booked the Liverpool Malmaison without doing any research, I expected it to be just like the others - an old building, perhaps a warehouse, renovated, overlooking the Mersey. Of course, the Liverpool Mal is I think the first to be newly built, but it's wonderful. I had a room overlooking the Mersey. Lovely. The bathroom was spacious with a huge walk in shower and a very deep, luxurious bath. Yellow submarine suspended on the wall on 2nd floor. The only quibble is the mini bar!!! They are trying out a new process whereby the guest has to 're-fuel' by requesting food/drink from the reception. I love the Mal, but this is not great - who wants to tromp down to reception in your pygamas at 11.00pm when you fancy a bar of chocolate?! Other than that, the Liverpool Mal is stylish, smart and very welcoming. Loved it.

        Tolles Zimmer


        Ich buchte das Liverpool Malmansion ohne mich vorher zu informieren und erwartete, dass es genauso ist, wie alle anderen - ein altes Gebäude, vielleicht ein altes Warenhaus, renoviert, mit Blick auf die Mersey. Natürlich ist das Liverpool Mal das erste der neu gebauten Gebäude, aber es ist wundervoll. Ich hatte ein Zimmer mit Blick auf die Mersey. Schön.

        Das Bad war geräumig und war mit einer riesigen begehbaren Dusche und einer tiefen, luxuriösen Badewanne ausgestattet. Yellow Submarine hängt an der Wand im zweiten Stock. Nicht so toll war nur die Minibar!! Sie probierten gerade eine neue Sache aus, wobei der Gast "auftanken" musste, indem er Essen/Getränke an der Rezeption bestellte. Ich war vom Mal begeistert, aber das war nicht so toll - wer will schon im Schlafanzug um 23 Uhr an die Rezeption laufen, wenn man eine Tafel Schokolade will?

        Ansonsten aber war das Liverpool Mal elegant, schick und sehr einladend. Ich fand es super.

        Fantastic Food


        The location is not that great on foot - hidden away behind the Crowne Plaza. However, the interiors are very impressive: the huge atrium above the bar and fireplace in the centre of the lobby give a cosy but modern feel. The room was very nice, especially the bathroom with the oversized bath and slate wet room with rain shower. The thing that really stood out as a business traveller was the room service. It was quick and the food was very good, well presented and delicious. All in all an excellent addition to the Liverpool hotel scene, will give Radisson a run for its money.

        Perfect for a romantic night in


        Myself and my boyfriend booked a room at the Malmaison for the excellent price of £99. We had been eager to stay at the Malmaison Manchester but being poor students the opening offer at Liverpool let us enjoy what we had been longing for!

        The check-in staff were very helpful and offered us a room on a higher floor which we took and were not disappointed with.The decor of the room was absolutely gorgeous - black, purple and white - with a beautiful queen bed with the most comfortable duvet and linen you will ever sleep in. We didn't want to get up the next day. The chaise-lounge was perfect next to the window and although there were still building works going on we didn't care (you have to take the fact that the docks are undergoing serious renovation and the Mal is still being built when you book this hotel) because the windows blocked out the little noise there was. The lighting was sultry and the black wooden furniture made the room look very chic.

        The bathroom is the pièce de résistance - a wonderful white bath big enough for two and a rainforest shower which is the most pleasant shower you will ever have. The complimentary toiletries were yummy and the fact that the toilet roll was folded at the end made us feel like royalty...!

        We were disappointed with the meal in the restaurant but the cocktails made up for it - although we felt a little pressured into buying them. The Plum bar is gorgeous - the staff are helpful and bring drinks to your table.

        We decided to go for the continental room-service breakfast and we were knocked for six when it arrived the next morning. Delivered in a picnic hamper, it contained: a fresh fruit salad; 3 pastries; Crunchy Nut Cornflakes; Bonne Maman mini-jars of jam; french butter; orange juice and a yoghurt with blackberry compote topped with muesli - this is per person, remember! We were gobsmacked! Definitely worth the £12 each.

        I recommend this hotel to people who like quirkiness (in a good way). It's modern, boutique and chic - not a Holiday Inn and definitely not a prison as some fellow travellers have noted! It's more suited to the younger age-brackets and people with an imagination. You have to remember that the Malmaison brand has a sexy theme to it - everything with a twist. Expect quality and high standards, but not in the way you'd expect at the Ritz.

        The 'Vroom' mini-bar service is an excellent idea - you decide what you have put in your mini-bar so you're not disappointed. We didn't go for this but sounds like a good idea if you've got the money.

        This hotel is going to be 100% worth the money once it's finished and has been open for a few months. At the moment, it's operating at about 99.9%!

        We hope to return in March. :-D

        Cool, funky, sophisticated - just GO


        Me and my wife visited the Liverpool Mal as a valentines weekend treat. It was worth every penny.

        The bed was sprinkled with rose petals (nice touch!) and our river facing room was groovy. Floor to ceiling windows, great decor, plasma tv, cool bathroom and delicious shower (big enough for two - this was a valentines weekend after all!).

        The hotel decor is chic and cosmopolitan. Its Beatles themed (huge Yellow Submarine on our floor) but not "in your face" - it retains the subdued Malmaison colour scheme.

        The cocktail bar is called Plum and its got to be seen to be believed. Its so dark, alluring and just Friendly staff, great drinks and a relaxed crowd. The perfect pre and post meal venue.

        The restaurant is bright and vivid. No nonsense food cooked to perfection, great waiting on staff and great wines that dont break the bank.

        I think its fair to say we both loved our stay there and it was with a heavy heart that we left to return to normaility. The parking may be pricey (£10) but its a secure car park manned 24 hours, which I think is worth the money. The area around the hotel is still being built, but if you order a river facing room you cant go wrong. Plus the sunsets over the Mersey are spectacular which just adds to the experience.

        Smart, funky, sexy, stylish, cool, urbane.

        Just go - you wont regret it...

        If you love Malmaison you will love it here


        We booked this hotel as part of their opening specials and got a standard room with a bottle of wine for £99. We requested a king room but actually got a double, but after a telephone call we were moved to a identical but slightly bigger room (well worth the phone call).

        The rooms were beautiful. OK they are dark but it's called modern interior design and it added to the ambience of the room and the hotel. The bathroom was amazing with a bathtub big enough for 2 (slightly large) people and shower wet room with a rainfall shower head.

        It's a brand new hotel so there were small teething problems, 2 holes in the walls which need to be filled and the toilet flush almost being impossible to use - but all expected when the hotel has only been opened 2 weeks.

        Basically if you know the Malmaison brand and contemporary look and feel. You will love this hotel's rooms, bar, restaurant and gym. I wish they would go worldwide!

        Malmaison or Malheureusement?


        We stayed at the very recently opened Malmaison Liverpool to celebrate a birthday and valentine's day.

        The reason for the title of this review is that it was all very nice, unfortunately....

        The first thing to note is that it only opened 2 weeks ago, hence it seemed that the majority of staff were trying their best but they have yet to gel as a team which obviously takes time. The majority of the staff were very pleasant and when passing you around the hotel would smile generously and ask if everything was ok.

        We stayed in a Mersey view room which we thought was spacious, well appointed with a wonderfully comfortable bed and gorgeous walk-in shower. The modern decor definitely appealed and it was very clean and fresh with a wonderful view.

        We had dinner in the Brasserie which was very tasty and excellent value. The Sommelier was knowledgeable without being patronising and the staff were very attentive, apart from when we were trying to catch their eye. We waited quite a while for our starters and our main course arrived in quick succession. Unfortunately we then had a lengthy wait for dessert and the tab.

        The extremely "purple" bar was packed it seemed with non-residents, however a quick word with a member of staff quickly dispersed some of them who had been taking up far too much room anyway and we had a very comfortable seat and a relaxing drink.

        Breakfast the next morning was very good quality, however the service was a little mass-hotel-chain.

        The hotel isn't quite finished, (the higher floors don't even have glass windows yet) so overall I would compliment the management team on running such a smooth operation.

        Overall, the stay was comfortable and pleasant. The hotel is in a great location, close enough to the city but once inside you feel much further away. I would like to return in 12 months once the redevelopment of the docks is nearer completion, and the hotel is more established.

        Mal Life? Malheureusement, I don't yet feel it lives up to it's reputation.

        Gret if you dont have a car!


        We booked to stay at the Malmaison for out anniversary - we were most impressed by the website and know people who hve stayed at the Newcastle hotel. When looking for the hotel just look for the scaffolding and workmen surrounding a tall grey building and you have found it...

        There is a car park opposite the hotel which is £9.50 for 24hrs but its across the very busy docklands road. We saw a car park next to the hotel but it is extremely unlcear how to get to this (the hotel doesn't have a car park).

        You will need a map to find your way to the main entrance. It is tucked away. To access it as a pedestrian you have to walk all around the crowne plaza next door and up narrow steps or walk through the building site next to the Malmaison - not great when carrying cases!

        Check in was very efficient and after being put in a terrible room we were moved to a more pleasant room. The rooms are decorated with balcks and dark purples so very dark. The rooms are well furnished and comfortable, with fantastic bathrooms!

        We paid £99 for room only on a special offer - I wouldn't be happier to pay more than that due to the noise level outside. The hotel fails to say there will be builders working outside your room if you are on the main road from 8.45am onwards - so dont expect a lie in!

        Overall a high spec hotel with good room facitilites - I dont think ready for guests yet though.

        Never stay there


        I booked the malmaison Liverpool on the 13/ 02/07 to cheer a good friend up. As she has had lots of problems the past few months, And as we have both been looking at staying at the malmaison we were both very excited, we booked through late rooms..And were given a price of £99.00 which we obviously very pleased. Also we got asked did we want smoking or non-smoking, we said smoking only to find out it was a non-smoking hotel when we got there also we got told a £10.00 parking fee would be charged to our account, which we were not told about..Eventually we got are room key, excited we made are way to are room having looked at the site for the past few months, we got into are room and couldn't believe how small and dingy the rooms were and how dark they were also. When we looked out of window we jus saw rubble and scaffolding. We checked the bathroom out and it had a sewer smell . The toilet was facing the shower and to be honest it looked like a prison. The room we booked on-line didn't seem to be the one we had received. Then we were offered an upgrade for an extra £20 then again there was still a smell in the room, and it was still small in size. We were going to book into one of the suites for my birthday in march. But because of the trouble we had most of the night was spent travelling to and from your hotel and the radisson. It also said we would have a mini bar in the room only to get told we would have to ring down for the mini bar which we thought was awful for a new hotel. We were sorry that we just didn't stay at home in my friends and have a couple of glasses of wine there, and stay in a comfortable and spacious luxury bedroom. I have shown all my friends your website and they have all found it to look gorgeous, but we have now obviously got picture's to prove how tiny it is in the malmaison Liverpool. As i said at the begining of this complaint my friend has had an awful couple of months in actual fact she had a stroke last year and is only just getting over that, and she has not long split up from her long term partner and to be perfectly honest this was to help cheer her up but made everything worse. An we were disgusted all we got was a sorry and hope you will come and stay again



        The long awaited Malmaison Liverpool finally opened its doors on Friday evening and we were lucky enough to be the first to stay. I love this hotel!!! Having stayed at most of the properties before this it has been a long time coming to have a brand new hotel, in this respect i didn't really know what to expect. The reservationist that made my booking for me (although being at the central reservations line) was excellent. Any questions that i had were either answered instantly or answers found out in swift and proffesional way. Much credit to the company. The location is excellent and i had an upgrade to one of the Mersey view rooms. well worth it.

        The bar was fantastic, you have to see it to believe it!!!! An experience in itself!!!

        i can't wait to get up to see it again

        Staff were all brilliant and really enthusiastic.

        TripAdvisor Reviews Malmaison Liverpool

        4.00 of 5 stars Excellent

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