How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- Free High-Speed Internet
- Room service
TravelPod Member ReviewsMaison DuPuy New Orleans
Great hotel a few streets back from the crazy antics Bourbon street but within walking distance of major sites. Perfect location for enjoying the Mardi Gras celebrations. Hotel staff great, hotel has a very pretty little parisian courtyard with a hot tub.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Maison DuPuy New Orleans
I was not impressed. I've stayed at much nicer hotels and spent significantly less. The decor is dated, the hotel shabby, and I have no idea when last the pool was cleaned. The staff would not return messages I'd left with them and there is no bar service on the patio. Frankly, I'm not sure what I got for $279.00 a night besides poorer.
Good location and great service. Rooms were nice but I recommend a courtyard balcony. You'll love the view as we did. We ordered room service, drank from the mini-bar and enjoyed what little time we spent in the room. Watch for all the additional expenses. I tipped $10 on a $35 room service bill before I looked at the receipt to see all the charges. Parking is expensive too. This said, our overall stay was reasonable and well worth the difference their people provide with great service.
In the Quarter
My wife and I stayed at the Maison DuPuy in April, 2002. We found it to be quite nice and very reasonably priced for its location in the French Quarter. Though older, the rooms are spacious and comfortable. The pool area is lovely and very comfortable, a nice respite from the activity of the Quarter. We found much better rates on our room booking it on the Internet then at the desk.
Not great, not horrible
Stayed at the Maison Dupuy for 3 nites in December. Hotel was decorated nicely for Christmas. Courtyard was very nice... just couldn't use it. This is a very popular place for weddings and they use the courtyard entirely which is also where the hot tub is. Call ahead to see if there are any weddings when you'll be there. Room service was a total and complete disaster. Don't even think about it unless you like to have your order screwed up, told they are out of some items and have to wait and wait and wait some more. By the way they tack on 18% tip. Staff was friendly and knowledgable. Rooms are small as everywhere in NOLA. In short, if you're looking for just a place to flop, this is fine. If you're looking for something a liitle extra(lagniappe?) best to look elsewhere.
Time to remodel
My wife and I had stayed at the Maison in the past and really enjoyed it. We came for a five night stay in mid September. Much to our dismay the hotel has gotten beaten up and is in terrible need of a remodel. Our room was spacious, but the walls and ceiling were cracking, the wallpaper was peeling. The window was cracked and had tape on it to hold it together. The staff was not very friendly. It is too bad that the hotel has declined, the location is perfect for the French Quarter.
Website is the best thing about it
If you made the mistake like us and booked based on the website-you will be truly dissapointed. I expected a sumptious affair-and got a glorified Holiday Inn. Yes it was clean but it so-drab and boring. Keep looking you will find better for the price.
Had a Nice Time
My family and I planned a trip to Florida in August of 2002. We decided to break up the trip and spend a night in New Orleans on the way back home. We had never been to New Orleans, so we didn't know where to stay. I did some research on the internet and in travel books and we chose the Maison DuPuy. We were very pleased with our stay. It was just close enough to all the action in the French Quarter without being right in the middle of it all. The room was spacious and very clean. We felt really safe. All the necessary ammenities. Having travelled with a three year old we did not attempt their restaurant but it looked wonderful. I would recommend this hotel. We had a great price on our room since it was a week night and during August---it was extremely hot in the city.
Horrible service - a real let down!
After reviewing the Maison Dupuy website and placing our reservation, we were quite excited about our trip to New Orleans in May 2002. Upon our arrival, we were treated fairly rudely by all staff members and throughout our stay, the service did not improve; in fact it got much worse. We had requested a balcony room overlooking the courtyard. We received a balcony but it overlooked the street. We requested a change and they said we could change the next morning once others checked out. They said they had four people checking out. When we went down that next morning, they said they had nothing and we would have to wait yet another day. By that point it seemed useless since we would only be there a total of 4 nights. We checked one more time and they were still completely unwilling to assist us or offer anything at all. The housekeeping was very poor. We only received three towels, no hand towels, no wash cloths, and no bath mat. Each day we had to request these items and it took over an hour to receive them. It is quite hot and humid in May in New Orleans and it is often necessary to take more than one
shower per day, but this concept seemed foreign to them. I've never stayed somewhere where they do not leave wash cloths or hand towels or bath mats each day and only three towels. When we ordered room service, we placed our tray outside the door and it stayed there for over 14 hours! We ordered one drink from the bar. It cost $12 for a hurricane that was absolutely horrible! It tasted like cough syrup and the bartender was quite rude to my husband. I could get a better hurricane for $4 on Bourbon St from someone much friendlier! I believe the average age of guests at the hotel is about 60-65 yrs. We definitely felt age discrimination throughout every encounter we had at the hotel, even though we are both 29-30 yrs old. We were treated as second-class citizens by all staff, with the possible exception of the concierge on one day. I plan to return to New Orleans, but I will never again stay at the Maison Dupuy and I will be sure to let everyone I know of the bad experience we had. What a waste of money! I could've stayed at the Ritz for what we paid for the room during Jazz Fest and this hotel comes nowhere close to being a first rate hotel.
All around great time
I certainly did not expect this when i booked the room, but this hotel was fantastic. The concierge helped me plan my tourist activities, the bellman helped me plan my partying and the front desk staff were very helpful letting me know where i needed to go to get essentials. I was amazed at the helpfulness and savvy of the entire staff. They made my stay very memorable, and the next time I am in New Orleans, I will definitely go back
Great place to stay. Beautiful hotel with an amazing courtyard! The staff was phenomenal as well!!!
TripAdvisor Reviews Maison DuPuy New Orleans
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