Maids Head Hotel

Address: Tombland, Norwich, Norfolk, East Anglia, England, NR3 1LB, United Kingdom | 3 star hotel
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This 3 star hotel, located on Tombland, Norwich, is near Elm Hill, Tombland, Mandells Gallery, and The Black Horse Gallery.
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    Historical Traveler Reviews Maids Head Hotel Norwich

    Be careful


    Have stayed here on about 3 occassions,top location.1st visit was the best,new double room on cathederal side,excellent !!! On the next couple of visits I was on the roadside of the hotel,v v noisey,room was grubby and bathroom was v dated and dirty.This side of the hotel needs a big revamp,it should be done because it is not a cheap hotel !

    Good location but not very clean


    The location is terrific. The room was a good size and the bed was comfortable. Unfortunately the bathroom had not been cleaned properly and was most unpleasant. It was cleaned after we complained.

    Breakfast was good when it eventually happened. There was a long delay in serving cooked food and no explanation was offfered

    Poor quality for a 3 star hotel


    The Maids head hotel norwich is in need of a complete re-fit. The first room we were shown to was of very poor standard. The carpets were dirty the net curtains were black. There was mould on the bathroom floor the toilet was dirty and we found a "pubic hair" inside the bed. The chairs were covered in stains. We were moved to another room which was better but still in need of a re-fit and decoration.

    Would not stay here again

    Lovely hotel


    After reading some reviews on this hotel, me and my girlfriend were a bit worried to say the least! When we arrived at the hotel though we were amazed at how anyone could write a bad word about it. Our room was fantastic with a very large bathroom. The staff were friendly and as helpful as they could be. The location was brilliant, just outside the hotel is the cathedral. A short walk found plenty of restaurants and pubs. The only thing that could be seen as aproblem was that the hotel bar was very small, though it does not matter if you are planning on going out. will definatly use this hotel again.

    Fantastic Hotel


    What can i say. the hotel is old. so your not going to get all the mod cons so to speak.i stayed in suite 6 (filby) absolutely fantastic lovely room with good features, rustic wooden roof beam adds to the hotels character. we did have a few disruptions with refurb work within the hotel. the staff at the maids make it what it is no matter what is going on around them they are always friendly and very helpful, some have very good knowledge of the surrounding area (almost like they have history lessons in the hotel or something) if you like historic buildings then the maids is a good place to base yourself, almost oppersite the cathedral its in perfect location for walks and sight seeing.

    well worth the visit for the experience.

    Great location, very good hotel!


    I am a travel agent, just returned from 2 nights on a breakfast/dinner board arrangement.

    I can honestly say, this was a very good hotel. Our room was very nice and clean, food very good, (served in a lovely restaurant), and the location, just perfect for the sights of Norwich.

    I could not fault anything, and if we ever return to Norwich I would definitely stay there again.

    Please don't be put off by any negative reports!!!

    Hmmm, location - great, hotel - not good!


    Having just read a review of someone who was going to stay at the Maids Head and then couldn't bring himself to do it, I can empathise. The location is fab for Norwich and we stayed there over New Year so it served the purpose. However the cleanliness of the room was questionable, the bed felt like it had passed its use by date 30 years ago, and the bathroom reminded me of my student days (although it was cleaner - just!). We didn't have the chance to move but when I looked up at the ceiling and saw the wallpaper (I know!) was peeling off and yellowing, I realised I wouldn't be coming again! It was a base for the night, and the little bar was pleasant (if very little!), but I certainly didn't leave feeling happy thoughts! One thing I would say though is that the breakfast was great (although having a hangover may have influenced my thoughts on this!). It was cheap (now I understand why), but I too am surprised that Corus put their name to this hotel, and touting it as charming and one of the oldest hotels (or something like that) with comfort etc etc does not belie the fact that it needs a complete refurb!

    Great Hotel


    I have stayed at The Maids Head on quite a few occasions whilst visiting the city on business. I think the hotel is FANTASTIC, the staff are warm and friendly and the food SUPERB !!!I understand that the hotel is going through a refurbishment at the moment of some of its bedrooms and public areas. It is a wonderfully situated hotel and has lots of character... not like the new modern purpose built hotels that seem to be around the rest of Norwich.I feel the comments made by the person stating the hotel is a dump was very unjustified and would hope this will not deter anyone staying there. What do they expect from a 13th century hotel ???DEFINATLEY worth a visit when in Norwich

    What a dump!


    I have just returned from a weekend visit to Norwich with my 16year old daughter. It was meant to be a special weekend and I made the booking based on information on the hotel's web site and the central location.

    After struggling with our bags up various staircases (hard luck if you are in a wheelchair) we found ourselves in reception which appeared to be clean and tidy if a bit dated. However, upon being directed to our room we entered what we felt was "the twilight zone" Dirty ripped carpet on the stairs, some carpet held together with tape, stained carpet, dirty paintwork - we got a bad feeling before we even made it to our room. Our room was no better, the bed covers were frayed and had holes in them, the furniture was old and tatty, the window sill was FILTHY, window could not be closed properly, the enamel was chipped on the bath, the flooring was ruined, the shower curtain............ don't ask! And it looked as if someone had been sick over the radiator and it had not been cleaned for a very long time. When I enquired whether all the rooms were of a similar standard I was shown an alternative room which was if anything, worse. Needless to say we decided not to stay and found our way to a Swallow hotel which felt like coming back into the real world. Corus should be ashamed of themselves - I am appalled that they have the nerve to charge people anything at all for this level of accommodation.

    Nice hotel - good location


    Nice, central hotel. Clean, modern, average sized rooms. Excellent value for weekend stays.

    TripAdvisor Reviews Maids Head Hotel Norwich

    4.50 of 5 stars Outstanding

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