Magic Cristal Park Hotel
Travel Blogs from Benidorm
It is surprising how quickly the time flies by! We've been busy and finally it feels good to have some time to be at home and relax a bit. Even some time for blogging!
We've returned to our mountain hiking group. We feel so fortunate to have joined this lively group of walkers. Lead by Bill and Roger who organize the routes and meeting points ...
... model with warranty coverage. We even bid on one vehicle but it sold for more than our target price so on Friday we visited the local Volvo dealer to see what they had for resale.
I think we found a wonderful car. An XC60 2.4D. Large enough for comfortable road trips and airport pickups (room for luggage!) And of course good for any IKEA trips (hopefully not many more for us! LOL).
Ok yet again we have been slack in updating the blog but life is to be lived after all.
Not all of you may know that we moved to Edinburgh in July last year and what a fab place. And also found a great Bikram yoga place that both Mr and Mrs Mac enjoy ( yes he goes too) A castle and Harvey Nichs what more could we want ? A great Hogmany followed by ...
... a bit, but finally we were on our way.
It's always a happy moment when we turn the key in the lock and see our sun-filled apartment with that lovely view of the sea. Our home for the coming winter months!
It didn't take us long to get settled. And to our delight, shortly after our arrival Vincent, Alexia and Madlyn came by to give us a warm hello....and a few minutes later Marie appeared to make their welcome complete!
Alicante was a nice way to end our time in Spain. After we got a wheel chair sorted out we walked down to see the castle (I want to say it was called St. Helena but I'm not positive) and then hit the boardwalk near the sea. It was pretty cold and deserted down there but we did stumble on a huge pirate ship/bar that made Mike very happy (see picture of him on a throne). The trip to the castle also got us thinking that ...
How has this hotel rated in the past?
Historical Traveler Reviews Magic Cristal Park Hotel Benidorm
Never ever ever again!!!!
Positives: None, however food acceptable and the restaurant staff were friendly.
Negatives: Lifts never worked and we were located on the sixth floor with a three year old child.
Air Conditioning in rooms - What air conditioning!!! totally inadequate for a hotel of Cristal's size.
Both pool area's adults and children's were like a battle zone no supervision from either parents or staff.
Lost a personal item within the hotel advised the staff, bit taken aback by their response. Basically stated that there was no way I would get it back with the sort of people who stay here!!.
What a NIGHTMARE !!!!.
We arrived at the cristal park on the 16th August with husband and children aged 4 and 10, after waiting 3 hours for are room. The room was not what i had requested, i requested a ground floor with balcony, instead i was put on the second floor with no balcony, room smelt horrible (sewage). very small not big enough for a family of 4, the windows opened but to me horror they would not close, very dangerous as my childrens bed was under the window, very easy to fall out... I requested to be changed into a ground room, was then told i had to pay a further 150 euros if i wanted to change rooms, NO WAY..
My wife and I visited The Crystal Park in June 2005 on an all inclusive deal.
The room was nice but one of the electrical sockets was hanging off the wall. The food was excellent and varied every day. The entertaiment was average. The bar staff were not to freindly except Pavalos who was fantastic. The drink was local beer and spirits so you had to pay extra for branded drink. All things considered I would not recomend the all inclusive for couples unless you drink and eat a great deal.
I have just returned from a week all inclusive at the Cristal Park Hotel with my husband, 16 year old son and son's best mate. I also had read the reviews about this hotel with mixed feelings, either you loved it or hated it with not much left for in between feelings. This is not the best hotel I have ever stayed at but certainly not the worst either, it is just an average hotel in a Spanish seaside resort. We arrived on the 30th July at 12pm and had a long 4 hour wait for our room. we were told that our room would not be ready till 3pm and there was a notice at reception to inform us of this but still at 4pm the rooms had not even been touched even though by this time we had been given the room key.
Me and my boyfriend stayed in this hotel last year for 2 weeks on an all inclusive basis. The rooms although in the holidaybrochure do look far bigger than they actually are we were very happy with ours. We did however see someone elses room and i certainly wouldnt have been happy with it at all. It was very small with no balcony and 1 small window which made the room very dull. Our rooms were cleaned every day and we got fresh towells evry day.
Just got back from a quick 1 week new year break,in a group of six adults/children & teenagers also.met up with another 10 members of our family out there. Needless to say had a great family get together and much better than staying at home! Hotel public areas are in good condition however bedrooms are a bit tatty. Plenty of hot water and warmth in rooms(which was welcome as weather was a bit chilly).I had no problem with the staff at all, we changed rooms and requested extra pillows without any problem. Reception staff were helpfull as were all bar and cleaning staff.(Not all of them had 'have a nice day' expressions)but be honest do we when were rushed off our feet. Location of the hotel is great, right in the centre with plenty of decent (not tacky) shops and lots of little bars (not english based theme pubs).
I agree with the comments below regarding the mad Spanish pensioners. However I found that saying rude things not quite under my breath helped me out there. Yes they pushed the kids around, marched to the front of queues and blocked all the streets and hotel reception but they also did some brill dancing in the hysterically cheesy La Nocha bar at night. Also they didnt venture near the pool so the kids got to splash quite happily. Actually I found some of their antics quite amusing and I would just march through them as they all wore blinkers anyway.
Well, this was our second visit to this hotel,the first being in March 2001,and recently 2 weeks taking in Easter 2004. In total there was ten of us,including 4 kids all under ten years.we flew with Airtours,what a useless company,no rep at the airport to meet us as he was late,nearly missed the transfer to Benidorm,the rep who i can only describe as a young Forest Gump (sorry forest) was a complete tool, gave us wrong times for the welcome meeting so we missed that,couldn,t tell us who the hotel rep was(he thought that was funny... hillarious!) and during our two weeks there we did not see any rep from Airtours at all,fortunately we didn,t need him and dealt with the hotel direct for any problems.The hotel has been renovated since our last visit,the swimming pool is up and running again and most of the rooms have been tarted up,our room was fine,but we did have a bit of battle to get enough towels.If you know old town Benidorm, this hotel is opposite the school on one side and the new town hall on the rear, both roads are very busy,the weekends the worst, spanish drivers drive there cars using the horn, but we only had one night where we struggled to get off to sleep,i suggest if you are a light sleeper then get one of the central rooms reserved.The quality and general standard of the food was well above average and they now have a chef in the dining area who fries up all sorts of fish,chicken and ham of the bone, our kids loved it,so did we,one thing i would say though is sometimes the choice of veg with the main hot meals was interesting to say the least, but the salads were brilliant and on Gala night (fridays) there are buckets of King prawns to be munched on.The restaurant is even bigger now having been extended so seating isn,t a problem,but they are strict on movement of tables for big groups, basically they won,t do it, but we did ask and they laid on a table for all of us on our last night, complete with fancy tableware,very nice, and they also sell wine by the bottle now instead of that yuk red vinegar table wine.We had a few days of rain over Easter, and as per a previous review, yes the water did get in through the roof,but so what, never caused us a problem,it depends how fussy you are, and us Brits will moan shout and complain about everything,then sue if its still wrong,what a lovely nation we are,how the Spanish put up with us i will never know.The kids as i said loved this hotel,they felt safe and we felt safe letting them do within reason what they wanted, the amigo reps ( Maximo and Anna) were absolutely first class, both lovely people and excellent with the kids.
When me and my family first arrived, we didn't know what to make of it, we were put in seperate rooms when the two next door to each other were free but after that'd been sorted and we'd had something to eat (our first meal there) we began to explore the hotel, it was very nice. THE ACCOMADATION: the accomodation was excellent, the rooms were nice and spacious and had air conditioning which we used a lot, we didn't really use the mini-fridge apart from storing water in it but it was good it was there. The bathrooms were very clean and although the shower wasn't excellent, it did the job. THE ENTERTAINMENT: The entertainment was, well entertaining, I thought Fernando and Threasa did an excellent job, they catered for both the spanish and the english staying there. I was amazed with all the bars they were open from 10-12(midnight) and never ran out of drink and ice-pops, this made my holiday. THE STAFF: The staff were excellent, the maids cleaned our room everyday and changed our beds every other day, the bin and bathroom were cleaned every day and the floor sweeped, they were also very polite and said "hola" whenever they passed. But there was one particular member of staff who most definately made my holiday and that was Fernando who works behind the bar, although he didn't speak English and I only spoke little spanish, he still made me laugh, he had a sense of humour and always got through his queues quickly. He was absolutely gorgeous, so something nice to look at whilst sat in whichever bar he's working in.