Mercure Exeter Southgate Hotel
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Travel Blogs from Exeter
Dartmoor is extensive high ridge country north of Plymouth, with open grassland, forests, gullies and gorges, wild ponies, sheep, army, prison, pubs, and lots of legends.
We had lunch with Allan and Lesley and Jake at a pub run by an award winning chef, then did a loop up over the moor on our way to the next call at Ivybridge.
... and friends I've been expected to add features re the places we saw, hotels we stayed in and attractions and things we did.
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Well what can I say we are finally home safe and well in Devon. Words can not even begin to describe what a fantastic holiday we have had. Things could not have been better. Will most definitely miss the warm weather and the beautiful scenery. Time goes so fast when you are having fun. Look forward to catching up with you all and sharing our stories and photos. Much love Emma and Greg ...
While we were in Scotland Prue and I got the sad news that my aunty had passed away. Her funeral was held in Exeter so we made the trip down to pay our respects and to read the eulogy on behalf of my mum. It was obviously a sad day, but the service was a great tribute to my aunty and she was, and always will be remembered as, a very giving person, who always made family a huge ...
... us up to the viewing area but as we got higher the fog got thicker and was starting to look like we could not see the door at all but when we got out and started to walk down the hill the door appeared and this Magical view appeared before our eyes it was a turquoise sea and was magic to see.
We then headed onto Exeter and were given a brief tour and dining suggestions by Owen, we decided to go to the local pub and had a meal then back to B&B and bed Owen was coming for ...
How has this hotel rated in the past?
Historical Traveler Reviews Mercure Exeter Southgate Hotel
After reading some of the reviews on this hotel we booked with some trepidation.
I am surprised by some of the reviews on this site because the Southgate is a modern well furnished hotel. I suspect some of the reviewers have mistaken this hotel with the Exeter Rougemont and if that is the case their testimonies of the Rougemont could be quite valid!
We've stayed at the Southgate 5 or 6 times and it has always been excellent.
The staff are all polite and efficient, the rooms are stylish (well for a hotel) and always spotlessly clean. Breakfast is delicious.
That's all there is to say - thoroughly recommended!
Simply the best................
I've been in this hotel for months, and yes, it is due for refurbishment, however whilst there are areas of carpeting in the bar that are worn, I have not found this to be the case in any other part of the hotel, i've never had any cleanliness issues with it.
The staff are absolutely amazing. Nothing is too much trouble for them. If you are looking for a home from home, this is the place to stay. Cant wait to come back!
I have stayed at this hotel several times when visiting my family in Exeter and have seen it deteriorate. The furnishings are now extremely worn and service slack.
On arrival I noticed that my bathroom hadn't been cleaned as it was disgustingly hairy! My bedroom carpet was filthy and from it I accumulated a collection of peanuts, crisps, and even a small cuddly toy!
After complaining, I was told by reception that it would be cleaned by the time I returned from dinner. It was not. I immedialtely asked to speak to the duty manager who on inspecting the room apologised and returned with a mop and bucket!
This was the last straw and I felt so uncomfortable that I checked out. I had to stay at my in-laws house which, if you knew me, indicates how desperate I was!
Tired and dated
This place seems to get worse each time I stay. The staff are friendly but they are having to make do with run-down furnishings and rooms in need of decoration. You really know that you are in a big, uncaring chain. The beds are some of the most uncomfortable I have ever experienced. The pillows were dirty and the decor generally a bit gruby. Positive things? the room service sandwiches were very tasty and used high quality ingredients. Never again. I will be going elsewhere on my next trip!
Very close to the city center, with good car parking. The hotel is loctaed next to the old city walls, and within a few minutes walk to the cathedral and shops etc. The hotel and rooms are comfortable. Stayed just one night, enjoyed dinner on Friday night, food and quality of service was good, however Saturday morning breakfast was hectic, the hotel could not cope with the number of guests, had to wait for table and service.
Overall good quality and would recommend for a short break when visiting the city.
I stayed at another of the Macdonal Hotels earlier this year and was impressed with it which is why I chose The Southgate for a weekend break.
Having read the anonymous review of the Southgate Hotel, it was with great trepidation that I took a group of 34 people to stay there over last weekend - 28 June to 1 July 2002.
I regularly stay in 4 and 5 star hotels and this hotel is not one of my preferred hotels. I have had to stay here on business over a dozen times in the last few months. The rooms are mediocre, double rooms are often not available and the beds in the twin rooms are very, very small and uncomfortable. There is only sheets and a blanket. There is no working air conditioning, resulting in the rooms being very warm in summer and very cold in winter. It can also be very noisy in the hotel, both from traffic noise outside and staff inside.