Mercure Exeter Southgate Hotel
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Travel Blogs from Exeter
... As we
needed to be organised both for the wedding and our European trip, we
left early in the afternoon, driving in lovely sunshine back to
Brixham to our good friends Jan and Jeremy. Another huge load of
washing went out on their unique clothes line in time to go with the
Pucketts to their neighbours for dinner. Our hosts Heather and Peter
had also invited two other guests, Susan and Roy – all nice fun
people. Delicious food and ...
... Regis to meet a friend of Sheree's who lives nearby, Becca. Lyme Regis is a great seaside town with rows of beach huts in different colours. It is famous for its fossils (tempting to make a Pete joke here). We walked/stumbled over rocks, stones and mud along the beach for quite a way until we came upon an ammonite graveyard. Hugely impressive and exiting and we even found some fossils. A fossil ...
... over five hundred years. The collection consists of treasures from model ships to shells, collected over several generations. The house was built in 1823 and was extended in 1860. The interior was of cosy rooms and a homely, family atmosphere. The estate was left to Rosalie Chitchester by her father who died quite young. She lived there until her death in 1949, and left the estate to the National Trust. We then drove on to ...
The next morning Shane went into work and we got up late. After lunch Shane took us up to a part of his old farm where he still owned a game reserve. About 2000 acres set aside solely for animals. This used to be a good business as hunters would pay large amounts of money to go on hunting camps. Now lots of the game had been poached, the fence has been pulled down and stolen.
... if you are ever there. The falls were amazing and we flew low enough to see people walking along the Zimbabwe side and others swimming at the top on the Zambian side (must of had a death wish or been adrenalin junkies!). After we landed we went for a walk around the falls viewing it from the edge of the Zimbabwean cliffs. Although it was the dry season the amount of water coming over was staggering. The spray thrown up the 200 foot cliffs got us wet. ...
How has this hotel rated in the past?
- Room service
- Swimming pool
- Fitness/Health center
- Wheelchair accessibility
Historical Traveler Reviews Mercure Exeter Southgate Hotel
After reading some of the reviews on this hotel we booked with some trepidation.
I am surprised by some of the reviews on this site because the Southgate is a modern well furnished hotel. I suspect some of the reviewers have mistaken this hotel with the Exeter Rougemont and if that is the case their testimonies of the Rougemont could be quite valid!
We've stayed at the Southgate 5 or 6 times and it has always been excellent.
The staff are all polite and efficient, the rooms are stylish (well for a hotel) and always spotlessly clean. Breakfast is delicious.
That's all there is to say - thoroughly recommended!
Simply the best................
I've been in this hotel for months, and yes, it is due for refurbishment, however whilst there are areas of carpeting in the bar that are worn, I have not found this to be the case in any other part of the hotel, i've never had any cleanliness issues with it.
The staff are absolutely amazing. Nothing is too much trouble for them. If you are looking for a home from home, this is the place to stay. Cant wait to come back!
I have stayed at this hotel several times when visiting my family in Exeter and have seen it deteriorate. The furnishings are now extremely worn and service slack.
On arrival I noticed that my bathroom hadn't been cleaned as it was disgustingly hairy! My bedroom carpet was filthy and from it I accumulated a collection of peanuts, crisps, and even a small cuddly toy!
After complaining, I was told by reception that it would be cleaned by the time I returned from dinner. It was not. I immedialtely asked to speak to the duty manager who on inspecting the room apologised and returned with a mop and bucket!
This was the last straw and I felt so uncomfortable that I checked out. I had to stay at my in-laws house which, if you knew me, indicates how desperate I was!
Tired and dated
This place seems to get worse each time I stay. The staff are friendly but they are having to make do with run-down furnishings and rooms in need of decoration. You really know that you are in a big, uncaring chain. The beds are some of the most uncomfortable I have ever experienced. The pillows were dirty and the decor generally a bit gruby. Positive things? the room service sandwiches were very tasty and used high quality ingredients. Never again. I will be going elsewhere on my next trip!
Very close to the city center, with good car parking. The hotel is loctaed next to the old city walls, and within a few minutes walk to the cathedral and shops etc. The hotel and rooms are comfortable. Stayed just one night, enjoyed dinner on Friday night, food and quality of service was good, however Saturday morning breakfast was hectic, the hotel could not cope with the number of guests, had to wait for table and service.
Overall good quality and would recommend for a short break when visiting the city.
I stayed at another of the Macdonal Hotels earlier this year and was impressed with it which is why I chose The Southgate for a weekend break.
Having read the anonymous review of the Southgate Hotel, it was with great trepidation that I took a group of 34 people to stay there over last weekend - 28 June to 1 July 2002.
I regularly stay in 4 and 5 star hotels and this hotel is not one of my preferred hotels. I have had to stay here on business over a dozen times in the last few months. The rooms are mediocre, double rooms are often not available and the beds in the twin rooms are very, very small and uncomfortable. There is only sheets and a blanket. There is no working air conditioning, resulting in the rooms being very warm in summer and very cold in winter. It can also be very noisy in the hotel, both from traffic noise outside and staff inside.