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TravelPod Member ReviewsLuana Waikiki Honolulu
Best restaurant ever been to! Right on beach, watched sunset, service was perfect, food was beautiful...took and gave us a picture for our anniversary as well as complimentary mango sorbets on a plate for 2!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
ant fault our stay was great.. room clean and functional, staff great pool wonderful would definitely stay here again
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Luana Waikiki Honolulu
Well, being led to believe this was a three star hotel - one can only but laugh now. On arrival on October 11 we were told there were no king or queen beds available as they were renovating all of their rooms so we were given two double beds. The rooms smelt so bad and the carpet was disgusting. We were booked for 10 nights and checked out immediately (although had to pay for one night as a courtesy as we arrived late afternoon). I will never stay there again. It is cheap and nasty.
Well worth a visit.
Just returned from a week at the Waikiki Terrace and found it comfortable, clean and well-located. Although the pool, restaurant and most other public areas were being redone, we got an excellent price as a result through Hotwire. This meant there was construction noise through the day, but that was a minor inconvenience for us. One elevator was out of order, perhaps related to the construction. The room had a small refrigerator, and a small lanai.
Excellent location- a car rental agency is across the street (unless you want a Ferrari for $950 per day- that's next door). The Waikiki Trolley ($2 per ride and three routes throughout Honolulu) picks up within a block. There's several convenience stores across the street or next door (recommend ABC). And, the Thai restaurant across the street- Keo's is excellent for dinner, although our American style breakfast there was mediocre. Ft. DeRussy Park surrounding the hotel is lovely and safe.
Would definitely stay here again.
Enjoyed the stay at Waikiki Terrace
My friend and I vacationed in O'ahu in June 2003. Since I had already visited the island once before, I knew of the nicer areas to stay in Waikiki, but I still did my research on hotels in Waikiki with tripadvisor before choosing Waikiki Terrace. I was very happy with my final choice of hotel.
The room and grounds are well kept, the garden and partial ocean views are pretty, and we were upgraded from standard to partial ocean view at no charge, as per my request. We had a lovely view of Waikiki city lights at night, under the full moon.
All in all, Waikiki Terrace is a great place to stay for those on a budget and who don't plan to spend much time in a hotel. The staff was very courteous and friendly. My friend was on crutches while vacationing and the staff was extremely accommodating to him.
The minor problems we encountered included limited parking in the hotel garage, the pool and jacuzzi being serviced and thus out of service;the gym is not much at all and some of the machines were out of service, but then you can get a nice jog in around the adjacent grounds of Fort DeRussey Park and along the beach walk. And, besides, for exercise there is plenty of hiking and snorkeling to do while visiting the island, not to mention all the walking to nearby attractions.
The hotel, being situated in the Fort DeRussey Park area, is just about a 10 minute walk to the beach, if you plan to remain in the Waikiki area. I chose to take my rental car all over the island and explore other beaches for variety, and I highly recommend doing that instead of hanging around Waikiki and Honolulu.
I had no major complications while vacationing in O'ahu, and will definitely be back to visit a friend who lives on the island : )
Super Hotel with super front desk staff
My husband and I have been travelling to Hawaii for the past 8 years and have been staying at the Waikiki Terrace Hotel. We just love this hotel along with the super, friendly staff, as well as Vince, who arranges sightseeing tours. The rooms are very neat and clean. We always had an oceanview room which was absolutely beautiful. This hotel is located close to restaurants and shopping facilities. Waikiki beach was only about 5-10 minutes away walking distance. We were planning on staying here January-February, 2004, but unfortunately, I understand that this hotel is being taken over by Outrigger Hotels. They will be under construction for a while. We will definitely stay here in 2005.
Keep up the good work guys!!!
A wonderful Value
During our recent stay, we found this hotel to be clean, friendly and a great value.
The staff was very friendly, helpful and seemed anxious to make our stay the best possible. We were upgraded to an Ocean View on the top floor and found the room to be clean and in good shape with a great view of the ocean, Diamond Head and downtown Waikiki.
The hotel is within walking distance to affordable restaurants and shopping locations.
I will gladly recommend this hotel to my friends and family and will stay there myself next time I vacation in Waikiki.
Where was this GREAT hotel??
I don't know where these people stayed but it definitely was not the same hotel that we stayed at!! The hotel is not one block from a beach.
The elevators were filthy. The rooms were spacious but just okay. I found it disgusting that there was someone elses hair in the sink, ceiling, floor and bathtub. The most of the towels were well used and yellowing. We were lucky if we got a new, plush one!! The staff, except for Cassels were mediocre. It's too bad Cassels was working only one day during our stay, as he seemed the most helpful. If we asked any questions to the front desk, they say they will call but took along time to get back to us. (They were not busy!) The swimming pool was small, not kept up and no shallow parts for young kids. No towels for the pool, and when we asked for them, we got even MORE well used yellow towels! I can't even call what we got a FRIDGE! It was too small to fit anything in, and the stuff that we did have in there weren't kept cold.
It was also dirty. We had to pay to use the safe (haven't done that before!!!) As for parking, very small spots and not many. Lucky if you got one. BUT the view was absolutely GORGEOUS. (Only thing positive that I can say about this hotel!) Did not feel safe to step out to the balcony though. Would not recommend this for a long stay, a night or two but no longer. If the view was all that you wanted, than, yeah, this would be okay to stay at. I guess that's what you get for paying $99 a night!
This place is outstanding...
I had never gone to Hawaii before and so I did a lot of research on hotels in this area. Even with all of the research I did, I was pleasantly surprised at how wonderful of a time we had at the Waikiki Terrace. It is in the middle of everything...there is a beautiful park right out back and it is a short 2-3 minute walk through this beautiful park to the beach. Cassel and Kim were awesome. We were upgraded to an ocean view room on the 15th floor, and let me tell you, the view of the ocean and park were breathtaking. I would definitely recommend trying to get an ocean view room on one of the higher floors. There is an unobstructed view of the ocean. Simply amazing. Anyhow, this place is outstanding and I'd recommend it to anyone.
Great, affordable, and clean!!!
This hotel has a great location in the middle of it all....The rooms were very clean and neat, and it was reasonably priced. Employees Cassel, Kim, Abby, and the rest of the lobby employees were extremely helpful and knowledgeable. The lobby is lovely with all the marble and the giant mirror. Kids (ages 11 and 14) liked the pool and the proximity to the beach. Transportation was available and the trip desk was very helpful. Great for a family with fridge and small bar. Balcony was also very nice, especially to watch the sunrise. Paradise BBQ Lunch Cruise (Odessey) was one of the kids favorite. Deluxe Circle Island Tour ("BEST" company) was a great inexpensive tour. Surfing lessons was the absolute favorite of the kids!!! Take plenty of money and do it all!!!
Nice Local Aloha
Stayed 3 nights at the WT on a business trip from one of the neighbour islands. Hotel staff was VERY friendly, and even helped with directions (called from the car). Check in went smoothly, and even got upgraded.
Floor was very quiet, and although the ice machine and soda machine were out of order, there was another one about 2 floors up. Lobby is nice (business class). Room was spacious, and air conditioner worked well.
Parking is tough, because there are few spaces. More than once was blocked in by someone double-parking, but once hotel staff was alerted, it took less than 10 minutes to correct.
Location is within walking distance of everything. Most impressive was the front desk personnel. Every time I entered or exited the hotel, was greeted by them. They were GREAT! Especially nice are Gary and Castle (Cassell?), although the entire front desk staff was great. Make sure you get a map from them; it can be tough to negotiate the one-way streets in Waikiki.
Drawback: there is no direct elevator to the lobby from the parking garage; if you are wheeling luggage yourself, you must walk up the ramp with oncoming cars. There is a porter, however. This is nice for security purposes, but can be irritating if you're not expecting it.
Given the amount of foot traffic in Waikiki, I did appreciate the security measures.
Didn't eat at the lounge/restaurant, or use the workout room (no time), but looked clean. Would definitely stay there again, and am looking to go back in July. Great hotel for the money as well.
We liked Waikiki Terrace
Me and my wife were at Waikiki Terrace on September during our wedding anniversary trip. Although there were some hassle from our side when making the reservation (e.g. we came on wrong day etc.) the hotel people were very extremely friendly towards us. We travel a lot due the reason that my wife works for airlines so we have seen a lot of hotels around the globe. We did not know anything about Hawaii or Waikiki Terrace except what we read from guide books and that was not much. We did choose WT since discounthotels gave it a good price and we stayed over a week. Although hotel is rated for two stars we have to say that we received much better service than in some hotels of four or five stars in US or Europe. Perhaps the corridors are not as fancy as they might be but the location is great and all the assistance you might think or need for happy vacation is available at that hotel. I have to mention one person whose name is Brian who was very professional and friendly in everything he did to serve us. The pool is not big but you will not need that much since Waikiki Beach is only 200 yards away. Rooms are spacious and clean. When you leave for airport you may use the shower and luggage storing facilities for free of charge. To conclude this, there might be hotels that look more better outside or have a glamorous lobby with piano but according to our opinion for the price WT is one of the best hotels you can get at Waikiki and we have stayed in others, too. If we come to Hawaii again in the future we will certainly choose WT again. We noticed also that many locals stayed at WT while we were there which gives some indication that we are not alone with our opinions.
TripAdvisor Reviews Luana Waikiki Honolulu
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