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Historical Traveler Reviews Lorraine Hotel Miami Beach
Customer service...... what customer service? :(
After arriving at 11 pm on a Friday evening, we were told that we had no reservation under the appropriate name. We had previously booked this hotel through Travelocity. We came with our required online documents and were told that they had no reservation and were completely booked with no rooms available.
After a 2 hour debaucle with the managment and a representative from Travleocity on the phone, we were finally granted a room for the duration of our stay.
Since our trip was during spring break, we were blessed with the noises of spring breakers at all hours of the evening since the walls are paper-thin. In the bathrooms, you can hear entire word for word conversations of the adjacent rooms not to mention other activities......
Stay at your risk......and prepared to be scammed if you don't triple check the status of your reservation.
I would stay there again
the hotel is a 2 1/2 star hotel however not your regular seedy cheap hotel; very clean.
nice lobby, internet acces in the lobby
nice sheets, good pillows, tv works
the beach is right near by
Ocean Drive is 15 minutes walking (really not an issue)
right next door there is a pretty good Cuban restaurant which serves hotels guests by delivering food to their rooms
grocery/deli right around the corner-other than that, no real food place anywhere nearby
central airconditioning-impossible to adjust to your preference
the restaurant was closed on Sunday
it's not the hotel that counts, it's the woman that is with you in a room ;)
We stayed here in March 2005. This was the worst hotel I have ever had the displeasure of staying in. It truly deserves no stars at all. When asked if they had air conditioning, I was told yes...but not told that it is "central" for the entire building and controlled by the staff. There are no individual thermostat controls in the rooms. So when we arrived at 10:30 pm the room was hot and we had to open the windows and doors. But in the middle of a rather cool night, they cranked the air down and we froze to death. Of the two beds, only one had a ratty rattan headboard, the other had none. And neither of the beds even had a bedspread....just sheets and a blanket with cigarette burnt holes in it. The floor is tiled and dirty. I know this because my 2 year old son's bare feet were black from walking on it for just an hour. The dresser was a garrish turquoise and mauve laminated monstrosity straight out of the Miami Vice days and was chipped and dinged and broken. The so-called kitchenette was a small fridge and microwave with a make shift plywood cabinet built around it. Yes, just exposed plywood. The bathroom was really bad, with tile that must date back to the time the builiding was first built. It was old, dirty, cracked and gross. We were given just 2 towels for 4 guests and had to go down to get more. We were given mismatched beach towels as they said they had run out of towels. There were industrial shampoo/soap dispensers that looked as if they belonged in a prison ward. The only other funishings were 2 cheapo plastic pictures above the beds, a flimsy nightstand and 1 tiny lamp....all of which looked purchased from garage sales. The hallways are narrow, dingy and dark with flickering lights and exposed pipes. And they are painted in a horrible "mental ward" green color. It truly reminded me of something seen in a horror movie. The 1 teensy elevator could only fit 3 of us at a time and took forever. I wanted to leave the minute I saw it, but it was late, we had tired children and no where else to go. I couldn't sleep all night. Not only was I disgusted but I was also freezing with no blankets, bedspreads or thermostat to get warm. I was afraid to touch the bedding and afraid to take a shower. We promptly left first thing in the morning as fast as our legs could carry us. But the most disgusting thing of all was the fact that we actually had to pay $150 for that mortifying experience! I hope that this review is read and heeded with the utmost of caution. This is a hotel that might, and I say might...be suitable for a bunch of college boys on spring break. As there really is nothing they could tear up to make it look any worse than it already did. Avoid this one at all costs!
Really close to beach
I stayed at the Lorraine Hotel in June 2004 and I've read some of the reviews and some are true, like your bed rolling around the room, and the super thin walls, but as for the staff, they were really helpfull and nice. The only thing that i found annoying was that the pool you get access to, is 3 blocks down the street, when theres these really nice pools just steps away from the hotel. I have to say that the hotels best feature is that the beach is so close by, its literaly 20 steps away. As for the restaurants and clubs thats a good 5-10 min. drive up Collins Ave., you wouldnt be able to walk there.
Ok-- after staying in a really nice hotel in myrtle beach-- i was horrified at the Lorraine -- it totally busted the last lap of our vacation-- a bit
first of all-- the floor was tiled and so it was hard and freezing and it got sandy really quick-- the BED-- oh the BED-- it moved and squeked all the time-- even when all one did was toss around while sleeping-- i dont even want to talk about the attempt to 'copulate'--especially since it was our first romantic vacation-- i still have night mares about that bed-- and did i talk about the bathroom--DINGY as hell-- i was afraid to shower---and the walls are so thin you can hear people's whisper-- there was no room service--except to take out the trash-- i had to tell em to go sweep the room-- the lady at the front desk was helpful enough to tell us where to eat--and if i were u, i'ld bring my own gallon of juice--- i bought a bottle of Sunny D for 75 cents with my foodlion mvp card-- pls explain to me why i paid 4.99 for the same bottle--but that's the miami economy's fault not lorraine's-- ANYWAYS---BOTTOM LINE--- SPEND a few more dollars at the Holiday Inn just a block or two away if you are going with your boyfriend or spouse--REALLY--IT WAS THAT BAD---or make sure to ask if they have beds with tires when u call around---i wouldn't mind it that much if i was going with my girl friends---also there are many dingy looking hotels that are livable---and NOT OVER PRICED LIKE THE nicer hotels--- so the only good out of Lorraine is the price---outside of that-- if i would rate it, i would give it half out of five
Room is basic - includes a kitchenette but no kettle/coffee machine or microwave which would have expected. The aircon is next to useless - cannot be adjusted in the room - it is just a vent in the ceiling. The staff are very unhelpful, bordering on downright rude. The beds are on wheels, and the floor is tiled so every time you get into the bed it rolls all around the floor - this gets extremely irritating over time! The TV has cut out every day - we since ascertained it was a wiring problem as we tested the socket and noted that the smoke detector cut out at the same time - have requested each day to get this checked out but so far no luck! I would not stay at this hotel again and would not recommend it.
I stayed at the Lorraine Hotel in March 2004. I didn't think too much from the outside but was pleasently surprised by the inside. My room was clean and of a decent size. It had a kitchenette, tv, iron, pots and cutlery etc and a radio alarm. We had a balcony room. It is right next to the beach which unlike right down in South Beach isn't too crowded. The stuff were nice and helpful and the laundry room is free unlike other hotels I have stayed in. I would stay there again.
A bad deal
We stayed at the Lorraine between 10/10 and 10/14 2003. The noise was a real problem. Every door that closed, every ring of the elevator (we were as far as possible from the elevator) every word spoken was plainly heard. If there were any renovations done, they weren't were we could see them. Our bathroom had holes all over the walls and the furniture screamed circa 1970's yard sale. Our room was cleaned once over the period of 3 days and it took me 3 requests to acheive this.
How about the industrial strength body wash/shampoo hanging in the shower. To add insult to injury, we paid $90 per night for the privilege. With so many great hotels to choose from with a better location, don't waste your time.
Liked the lorraine
I stayed there during July 2002. At first I was little skeptical b/c when we arrived the place was under construction. It looked bad from the outside. However when we stepped in, it was great. I got 2 queens size beds for 39.99 for the night. We were across the street from the beach and the beach was not crowded. The staff was pleasant and were very helpful with providing information as to what to see. I hear now the place is fully renovated and of course the prices are a little higher. Great for spring break and single young people.
Good hotel with a little noise problem
Stayed in Dec 02 for 4 days. Good value for the money. Liked it. Very close to the beach. Refrig, microwave, clean, roomy. Free playboy channel, good for singles and couples. Friendly staff. The walls are thin. You will hear noise from your neighbors. Not a big deal for us because we sleep deep. Metered parking across the street. Minor inconvenience considering the low price.
TripAdvisor Reviews Lorraine Hotel Miami Beach
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