Marriott London Park Lane

Address: 140 Park Lane, London, England, W1K 7AA, United Kingdom | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 3 star hotel, located in the Mayfair/Soho/West End area of London, is near Hyde Park, Diana Princess of Wales Memorial Fountain, Marble Arch, and Marks & Spencer.
Map this hotel



    TravelPod Member ReviewsMarriott London Park Lane

    Reviewed by wiseowltoo

    New British Charm with a touch of Techno

    Reviewed Jun 28, 2015
    by (11 reviews) The World , United States Flag of United States

    This hotel was recently renovated from top to bottom with upgrades through out the hotel. The staff is very attentive to your wants and desires, and work hard to keeps the hotel spotless from top to bottom. You can see a great deal of attention being paid to a variety of details through out the hotel from the door staff at the entrance to the food service in the Executive Lounge. It has an excellent location near the Marble Arch which is a great jumping off spot to outstanding shopping along Oxford Street in the upscale Mayfair Area. There are plenty of restaurants a few blocks away from the hotel on James Street, and if you need to conduct business at the American Embassy, it is only about 5 blocks away from this hotel. You can't go too wrong with a stay here.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Marriott London Park Lane

    This is one great hotel!


    I stayed here for one night after a week in Paris in a budget hotel. One of the friends I was with used her Marriott points so we could go out with a bang on our last night in Europe. Boy am I ever glad she did!

    We were like little kids in a candy store ooing and ahhing over the large room, luscious linens, and marble bathroom with all the amenities. By American hotel standards, this would be an exceptional room, but by European standards it's unbelievable (and after getting home and looking up the rate I know why!)

    It's in a fabulous location...10 steps from the Marble Arch metro and very close to Selfridges, all the other fancy Oxford Street stores, and the American Embassy.

    The staff was a breath of fresh air after the relative indifference of Paris. Everyone was falling all over themselves to help us. Nick the bellman was a delight and Phil the Concierge was the best! He directed us to a lovely tearoom down the street for a snack, and made reservations for us at a FABULOUS restaurant near the Savoy, where we were meeting friends for drinks. There was a small problem with the sink in our room, so we notified the front desk before we went to tea and when we returned an hour later it was fixed.

    Since we were only there for 1 night, we did not utilize the pool or exercise room, but were amazed that there was a hotel in London with a pool.

    I would not hesitate to stay here again (budget permitting) and would HIGHLY recommend it to anyone travelling to London for business or pleasure.

    Great London Stay


    My wife and I spent a week at this hotel using Marriott Rewards Points. I can only say good things about this hotel. The hotel is well located convenient to the Marble Arch Tube Station. The property is immaculate. The employees are well trained and eager to help. I would certainly stay at the Park Lane Marriottt again.

    I agree, this is Marriott's hidden gem!


    We had 3 nights in London before traveling onward to Edinburgh and I am delighted we spent them at the London Marriott Park Lane. The room was quiet, spacious and very clean. Tasteful furnishings. All the amenities were in place, robes, hairdryer, tea and coffee making facilities,ironing board and iron, etc. The staff were friendly and courteous. Within easy walking distance of Oxford Street and the nearest tube station is just outside the door! I would not hesitate to stay here again!

    A unique Marriott


    Our family spent a week in two adjoining rooms at this relatively new Marriott property. Situated on northeastern edge of Hyde Park, at the corner of Park Lane and Oxford St., you literally emerge in front of the hotel when you exit the Tube at Marble Arch. The location could not be better. Our first floor rooms, one King and one double, were of a good size (for Europe) and very tastefully furnished, with slippers, robes and shortbread left on your pillow every night. The staff - at the Reception, at the Concierge Desk and the housekeeping crew - were all professional, warm and friendly. The hotel has one of the largest pools in London, which we enjoyed more than once. We had a very enjoyable stay and would certainly stay here again if our travels take us back to London.

    Poor experience at a luxury hotel


    In May, after traveling three weeks in Italy, my husband and I looked forward to 3 nights in the luxury of a 5 star hotel, the London Marriott Hotel Park Lane. We booked it with points accrued through an affinity card. Unfortunately it turned out to be one of the least pleasant experiences we have ever had.

    The property, itself, is very beautiful and provides a well-designed and warm environment. From the comfort of the high-count bed sheets to the beauty of the indoor pool, one could not ask for finer amenities. Although these factors contributed to our comfort, they do not serve to balance out the unsatisfactory service we encountered with several of the staff.

    Although greeted as a valued customer because of our frequent use of the Marriott products, we were given a back corner room near the ice machine. The hotel was not full as I was told because most doors did not have the newspaper early the next morning.

    Dry cleaning that was to be delivered by 6:00 PM did not arrive until 9:00 the following morning. When I sought information regarding purchase of the "souvenir", the staff member indicated that she would need to get back to me because she lacked the needed details. She never did.

    However, most troubling was the behavior of a Concierge with whom we had to pry out information regarding directions to the Tower of London.and who could only provide an arm gesture when I inquired where I might buy a particular tea. No name, no location. His manner was decidedly condescending.

    There were a few staff who brought a welcome friendly demeanor , the porters, the housekeeping staff, and the spa desk clerk.

    But the front desk people, the maitre d' at the restaurant, the one concierge, and the Bell Captain all exhibited an arrogance and lack of warmth which goes beyond any cultural factors which might be considered. Having been raised by a British mother I am aware of the difference between having a British demeanor and something else.

    Even as I checked out, the front desk person did not inquire as to our comfort or satisfaction nor did I receive a friendly smile of goodbye. Finally, as we left, the Bell Captain inquired about our destination as we approached the cab. When I said "Heathrow" he leaned into the cab driver and said, "this is your lucky day". I found this inappropriate especially when he responded to my comment on it being lucky that it was "lucky for the cab driver".

    When I wrote to describe our unpleasant experiences, the return letter from the manager only served to dish up the same arrogance. She offered us the opportunity of a complimentary upgrade "based on availability". No whole-hearted gesture in my mind.

    We will certainly never book a room at the Hotel Park Lane again.

    Excellent but Expensive


    I was here for several days on business, and overall was quite impressed with the hotel. The location right across from Hyde Park and next to the Marble Arch tube station is very convenient. You can tell the hotel is relatively new - it's incredibly clean and the rooms are very well appointed. While the rooms are not huge, they are comfortable and very modern - one of the best I've ever had in London. Great bed, wonderful shower, US adaptive outets, easy internet connection. The hotel restaurant was quite good and the staff was very helpful. With the exception of one sub-par restaurant recommendation, the concierge was first rate as were the events planning staff. The business center was expensive as you had to pay even to do word processing, but that was a minor complaint. The other caveat is that with the excellent location, of course, comes high prices. For the Mayfair area, the Marriott's prices are competitive. If I were on vacation with my family I would opt to stay somewhere less expensive, but for business travel this is an excellent choice and I would certainly recommend it.

    Love this Hotel


    I've stayed here twice while visiting London on business and loved it.

    I'm a Marriott Rewards member and stay at their hotels quite often- I would consider this one of their "higher end" hotels-really nice. The location is great- across from Hyde Park, around the corner from Oxford St.'s shops, and the tube stops right in front. The hotel is spotless and the rooms large and modern. The bathrooms are great and there is plenty of storage. They have a great fitness room and amazing pool. The staff was extremely friendly and went out of their way to help us with restaurant reservations. As another person wrote- ask about the executive rooms as you then have access to the lounge (free breakfasts, drinks and canapes.) However, there are plenty of cheap breakfast cafes in the neighborhood. Overall this is a wonderful hotel and I would recommend it to everyone.

    Excellent service


    We enjoyed 4 relaxing nights at Marriott's newest London property. What a little gem! The rooms and public rooms are beautifully decorated, modern yet still welcoming. The staff were delightful, breakfasts were excellent and you can't beat the location: just around the corner from Marble Arch station. We will definitely stay there again.

    Great stay


    we really enjoyed this hotel, even though the taxi driver didn't know it even was a hotel and kept driving around! Guess it used to be an apartment building. the rooms are spacious, the view good, the bed was yummy and the service is firt class.



    This is such a little jewel in the Marriott chain! Beautifully done from design to practicality....the right lighting, storage, and workspace, comfy beds, all within a British decor, but modern and sleek, not stuffy. The location is perfect for shopping, walking, noshing and the Underground. The fitness center and pool are tucked away and always there when you need them. We stayed for 10 days, 2 adults and a teen, very comfortably in a king room with a sitting area.

    Bathrooms have tub and shower and are modern with lots of storage. The staff is so helpful and they keep the hotel spotless 24/7. I recommend upgrading to the Executive plan, which provides continental breakfast, tea and evening drinks and canapes. The espresso machine is available, along with soft drinks and newspapers all day. How refreshing to see a major hotel chain make an effort to provide the great comfort of a boutique hotel and respect the regionalism of the locale.

    TripAdvisor Reviews Marriott London Park Lane

    4.50 of 5 stars Outstanding

    Travel Blogs from London

    Chateau adventure

    A travel blog entry by hbert on Jul 04, 2015

    ... They can accommodate about a dozen people maximum. The rooms have been beautifully restored and furnished up to a high standard by the 3 brothers . The food was excellent and dinner lasted about 3 hours. Our first morning after breakfast we went for a walk around the grounds. During WW 2 the Chateau grounds had been used by three German army to construct a V 1 rocket launch site and much of the installation is still there tucked away in the trees. ...

    Off to get a visa

    A travel blog entry by derrick241 on May 27, 2015

    10 comments, 17 photos

    I had to go for a CT scan last Saturday, beats me why, they said there was some anomalies on my last X ray, beats me what they could be, they wouldn't show me any of them, even the CT scan has gone to the doctor, I wont see or hear about it until I come back from the trip anyway

    I have been down the gym regular, rowing machine and weights, got my weight and strength back, I am about as fit as I am ever going to be for this trip (I do expect to lose weight again ...

    Luxury hotel bars in the UK capital

    A travel blog entry by fergusbrandon on Jan 12, 2015

    2 photos

    ... Kensington Roof Gardens You will find this one right in the heart of the bustling city of London. This bar is for visitors who opt for tranquil oasis as compared to the maddening chores in the regular life. This is the perfect place where you would love to be in and also be seen in. Rivoli Bar at the Ritz This high end spectacular bar exudes shimmer and glitz from all way round. The interior décor is high in class and totally stands out among the ...

    All By Myself

    A travel blog entry by jessielewcock on Dec 05, 2014

    7 photos

    ... sombre again and visit the Holocaust display, which has had its minimum admission age raised to 14 since I was there last. It is dark, and oppressive, and haunting. People do not talk as they walk through and there is absolutely no photography allowed. We will be visiting a concentration camp later in the tour, and I think this provided ample preparation. I finally left the IWM by walking back to a different tube station and only getting slightly lost, onwards to Oxford Street to ...

    Open House London

    A travel blog entry by rachbritton on Sep 20, 2014

    20 photos

    ... late. After going in circles I found myself running through the private buildings of the Barbican, past the remains of a roman wall I've never seen before & around some beautiful private gardens, while making my way to the public entrance. In what felt like the classic movie moment, I walked out of the lift as Chloe & our scheduled tour walked past! Haha perfect timing if I've ever seen!!

    At the Barbican we took the architectural tour. It gave great insight ...