London Elizabeth Hotel

Address: 4 Lancaster Terrace, London, England, W2 3PF, United Kingdom | 3 star hotel
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This 3 star hotel, located in the Lancaster Gate area of London, is near Kensington Gardens, Leadenhall Market, Serpentine Gallery, and Hyde Park Stables.
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          TravelPod Member ReviewsLondon Elizabeth Hotel

          Reviewed by eanselm

          Quirky little hotel, great staff, location

          Reviewed Jul 10, 2015
          by (5 reviews) , United States Flag of United States

          We enjoyed our 4 day stay at the London Elizabeth. The hotel is in a beautiful and very old building. The hotel staff was top notch and very helpful every time we had questions. The lobby area and connecting restaurant are quaint and lovely.

          The location is perfect - across the street from Kensington Gardens and the Tube.

          Being an old hotel, the lift is not what most people are used to. It is very, very small and very slow. The 3 of us got in and nobody could wear a backpack or the door would not close. The stairs to the top floor are a long way up but our daughter elected to take the stairs after the first trip. We were just off of an 11 day cruise so we had a lot of luggage. It took multiple trips to get it all to our room.

          We were in room 449 (5th floor to what people from the U.S are used to). Our room was huge by European standards. The room had 3 single beds, 2 were pulled together. This worked well for us. Our adult daughter had a real bed instead of a cot. The room and hallways were very clean and the bath had ample towels, soaps, etc.

          The room had a ceiling fan but the AC either didn't work or was not intended to work. Two nights it was very warm and we were uncomfortable even with the fan. The windows did open so as the air cooled over night the room became more comfortable. With the windows open there is a lot of street noise. We are used to NYC noise so the noise was not a problem for us but could be for some.

          The room had no closet but had an ample sized armoire. We had some problems opening the old safe in the armoire but the staff was quick to respond to our call for help. We used the small fridge to keep a few beers and ciders cold.

          The floors sloped quite a bit due to the age of the hotel. This provided some laughs just getting off of a cruise ship. The carpet in the room was fairly warn and had some irregularities. It should probably be replaced soon.

          The old bathtub was huge and very deep. For baths this was great, for showers real care needed to be taken getting in and out. We were very frustrated with the toilet. Siphoning British toilets take some getting used to but the one in this bathroom seemed much more temperamental than others we've used. It did work eventually but was more than a minor annoyance.

          Our reservation included breakfast. The restaurant had a fairly simple buffet for breakfast - cereal, pastries, boiled eggs, fruit salad,. You could also order toast. It was quite adequate for us. We ordered one late night light meal to take back to our room. It was excellent.

          I wish I could give the hotel a higher rating because we really enjoyed our stay. The lack of AC and the plumbing issues were the things that most impacted the 3 stars vs 4.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews London Elizabeth Hotel

          Can`t Complain


          We came to this Hotel for a 4 day break,on arrival we found the staff very helpfull. On a morning at breakfast staff were helpfull and polite and food was very good. Room was quite large but if anything it could have done with a coat of paint. In all we had a very good stay and would like to thank Trish and Patrick for making it all the more enjoyable. We will certainly return in the near future.

          Top Class hotel


          My husband and I stayed at The London Queen Elizabeth last year when we attened a concert in London Hyde Park. The hotel was very near to Hyde Park which was very good for us. We stayed in the Conservatory Suite at this hotel. We found the hotel to be very eligant in a relaxing and comfortable surrounding. The staff was was very helpful and friendly.

          They recommendad a Italien Restaurant and even booked us a table there which I thought was very nice. I have recommendad The London Queen Elizabeth to all my family and friends who will be attending London this year. I would have no hesitation in staying at this hotel again.

          Great location


          My husband and I stayed here for 2 nights in June 2003 while waiting to board our Baltic cruise. This was not the hotel we had originally chosen, but were bumped here after our booked hotel was undergoing renovations. Our room was acceptable; somewhat awkwardly shaped but had enough room to move around. The staff were pleasant enough, although not particularly outgoing. A continental breakfast was included and was robust enough to get us started on our day. Its most notable attribute is location, with the park and the tube stop in close proximity. For the money paid, we're both happy with the spot, but I wouldn't go so far as to say overjoyed.

          Charming hotel, great location


          My family and I had an enjoyable five night stay here the last week of May. The hotel is full of charm, although a little worn around the edges. Our room was wonderful. We were upgraded upon arrival to a larger room at no extra expense. The bathroom was spotless and recently updated. The staff went out of their way to please us. The location couldn't be better, 1/2 block from the Underground and across the street from Hyde Park. If you're looking for something different from a chain hotel this is a good choice at a good price by London standards. I would definitely stay here again.

          Enjoyable and Comfortable Stay!


          We had a lovely three-night stay. Our room was one featured in the brochure and in reality was up to par with what was advertised. The location couldn't be better--right on Hyde Park and next to a tube station. The staff was very accommodating. The elevator was EXTREMELY small, but we managed just fine. I would definitely stay here again.

          A great hotel value right on Hyde Park


          This is a very pleasant and cozy hotel, excellent value for the price. My family stayed at the London Elizabeth in March 2003--we found a great special rate on their website--and found it just as nice as other London hotels that cost half again as much. The location is very good, right on Hyde Park and convenient to tube, bus lines and Paddington. The hotel isn't fancy but clean and well maintained, with more character than a chain hotel. We found the staff uniformly friendly and helpful. The dining room serves only breakfast, but very good simple food is available from room service. We would cheerfully stay here again.

          Friendly, great location


          We stayed at the London Elizabeth for four nights the week before Easter. The rooms were charming, with the rooms facing the front having a wonderful view of Hyde Park. The location is excellent, not half a block from Lancaster Gate Tube station on the central line and right across the street from Hyde Park. Had dinner in a wonderful French restaurant recommended by the staff - they even booked our table for us. Very friendly and accommodating staff. The breakfast was very good, with delicious chocolate and blueberry muffins. Can't wait to come back!

          Stay Away From This Hotel!


          This was a nightmare hotel experience from start to finish. We were there for 7 nights last February. Be warned - the photos you see on the internet are not the rooms you will get UNLESS you stay in their VERY expensive suites. This accounts for the glowing reports from some and the horror story from others. Our room was dingy and dirty and the telephone did not work the entire week even though we complained daily. The staff were rude and incompetent. Also, we would have left, but on the first morning (BEFORE we saw the room), they talked us into paying in cash first so that we "wouldn't run the risk of being robbed". (They have a cash deal $1 = 1 pound). I saw this scam pulled on travelers checking in each morning on our way to breakfast - shame! Stay anywhere but here!

          Try Something Else


          I stayed at this hotel for six nights in December, 2002, based upon reviews (mostly good, but some poor. Wish I had picked somewhere else. The price was good (92 pounds per night), but had to change rooms because of damp, cold bathroom after the first night (more on that). Hotel could use some sprucing up (carpets, battered walls, etc.), beds were uncomfortable (pillows were like sandbags) and getting maintenance help was poor (they don't apparently work on weekends, even when something is broken that they believe is non-essential). Breakfast (continental was included) was not compelling enough for me to have it after the first day. Location is great, however, being steps away from a tube station and bus stop.

          Picked up an ear infection from fungus on the showerhead (from first night moldy bathroom) that I am still being treated for over a month later.

          Tacky dining room.


          When I booked this hotel for myself and my boyfriend I requested a nice room as it was for quite a special occasion. I only asked for a standard room however, but still wanted one as nice as possible.

          We arrived at the hotel at 2am after a very long drive and didn't find the staff very welcoming at all. The lift didn't work and as our room was on the top floor we had to carry all our bags up. There was no one to help us with our bags.

          On reaching the room we found the main light didn't work so had to scramble around for a bit in the dark. The room was as small as is possible for a double room and smelt strongly of smoke. To top it off the bath ran so slowly it would have taken a whole day to fill. I was totally disappointed as I was the one that booked the hotel and my boyfriend was pretty angry as he works at a hotel and has quite high standards.

          We were going to just leave the next day but fortunately one of the receptionists was lovely and changed our room for us. From then on the stay was ok.

          The dining room however is more what you would expect from a tacky Blackpool B&B than a three star hotel in london and most of the staff were very unfriendly.

          I sent a letter of compaint to the hotel about 4 weeks ago and have yet to hear any response except acknowledgement of receiving it.

          TripAdvisor Reviews London Elizabeth Hotel

          3.50 of 5 stars Very Good

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