Good location, but noisy

Overall we had a nice stay at the hotel. The room and bathroom(small) were clean and well kept. The staff attitude was mixed but overall ok. The location was excellent and you can walk to everything. The breakfast was very good and we had some great cappucinos.

The only major complaint is the noise if you have a room facing the piazza. As wonderful as it is for the historical value, listening to people screaming and talking and the motor traffic that cuts through the piazza at all hours. And the fact that the city decided to clean the sewer line at 6am one morning was not the most pleasant experience.So, Make sure to ask for a room towards the back.

Overall a nice stay, and we would stay again, just not facing the piazza.

Beautiful hotel!

We had a huge, beautiful family suite with a lovely bathroom at the Loggiato dei Serviti. It was spotless, with lovely furniture, rugs, and comfortable beds. Our rooms faced the incredibly historic square, which made it a bit noisy, but the bells that rang at 7 a.m. every morning were kind of fun! We were a bit concerned about the few homeless (but harmless) people that seemed to camp out on the loggiato -- However, the hotel was part of an old monestery and, as far as we could tell, the monks still use a portion of the building and apparently are still providing for the poor. Thus, it is part of the history of the building. We certainly felt safe and found it to be a beautiful and extremely comfortable and convenient hotel. A.H., Bethesda, MD

Overpriced for What You Get

We stayed there for 4 nights in Sept. 2004. The common areas of the build were nice with a flair of old Florence, but our room was another story. The room was furnished with what they called 'antiques', but in actuality were weathered pieces of furniture. The rug in the room had holes from where it had been worn through. The bathroom was small with the shower over the stall, if you can picture it. The location was excellent and convenient, and I had no complaints about it. Also, the staff was not the most courteous and receptive to problems or complaints. We complained about a foul smell in our room on 2 occasions and the attitude was "well... what do you us to do..", rather than explain the issue with the old sewer systems, which we finally learned about from one of the maids. Overall, the hotel is not worth the money you pay. If there rates go down by half, then yes. We stopped by another hotel one block away and it was $90+ less, and it was cleaner and just as convenient.

So much promise...

We traveled to Florence with another party. The other party received a room that was well appointed and had the charming characteristics described in the hotel's brochure--exposed beams on the ceiling, artwork on the walls, rug on the floor, armoire, etc. Our room was like a cell--stark. It was roomy and was okay, but for the same rate, we got no artwork on the walls, no rug on the floor, and our inoperable windows faced an interior rectangle that looked directly into another opposite window that was the hallway. So we could never have our blinds raised.

Having said that, the staff were nice and the breakfast room was large.

The square out front had some unsavory characters in it and I was surprised that the hotel didn't do more to keep the vagrants away. We were verbally accosted walking by the group that seemed to congregate to drink and pass out on the steps.

I would have given this hotel a higher rating, but the room and the square did detract from it for me. It was nicely located near the Duomo and Accademia. I am sure that our travel companions would give it a higher rating because thier room was nicer and actually looked out onto something.

Sleeping with Da Vinci

The Loggiato dei Serviti is a grand, well-preserved and beautifully decorated hotel. While we were there, CNN ran a piece on the hotel, saying that Da Vinci may have been staying there when he met the model for Mona Lisa. (I wonder if he had as much trouble with parking as we did.) The clerk at the front desk provided invaluable information about local sights, parking options, etc. The only downside was the embarrassingly squeaky bed.

The only Place I'll stay in FLorence

The Loggiato dei Serviti is one of my favorite hotels. It is simple, but I prefer a less opulent decor. The staff is wonderful and bends over backwards to make you feel comfortable and taken care of. The location is perfect. I alway get a great rate.

Wonderful location, timeless grace

I first stayed here in 1988 and will not stay anywhere else in Florence. It quietly takes you back to 14th century Italy. The location close to Duomo and San Marco musem is an extra plus.

Book directly by telephone and request best available room.

Old and overpriced.

Overpriced and overrated. Rooms vary a lot...ours had narrow uncomfortable beds.

A trip in time

What better way to see Florence than in a beautiful small hotel on a square, just minutes from the Duomo? The hotel is stunning and our room overlooked the courtyard. Absolutely wonderful! This is a place for people who enjoy staying in historic properties that have not been Disneyfied beyond recognition. The service was superb; the whole experience magical.

Can't wait to return

We loved this hotel - and 4 years after our stay - it remains one of our favorites. Intimate and elegant on a quite but very well located square. Beautiful rooms & baths, very gracious service. We have an opportunity to return this year for a night, and even our children (now 10 & 15) remember it fondly and look forward to another visit.