Lodge On The Desert
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TravelPod Member ReviewsLodge On The Desert Tucson
Very good service- great food- great room. The room was bigger than my first apartment
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Lodge On The Desert Tucson
I recently spent 4 nights at the Lodge. I have mixed feelings about the place. I read the reviews on this site and in the guidebooks before booking and found many of the comments (both good and bad) to be true.
The good stuff:
-- Large bedroom with a sitting area, comfortable beds, and a large bathroom
-- A fireplace
-- Helpful staff. The front desk person was very helpful. (Unfortunately, half way thru my stay they told me he no longer works there!) The breakfast staff was very polite and quick given some days they were swamped. They really seemed to be making an effort (based on some of the previous comments posted here?).
-- The grounds. They are appealing. It's a small, intimate property with cacti and fruit trees.
-- The quiet. The hotel was soldout a couple of the days we stayed and it still was peaceful and quiet...very relaxing.
The not so good stuff:
-- Housekeeping. I was a little amazed that they don't seem to vacuum the carpets as mentioned in an earlier review. At first the room seemed clean, and then I noticed that the carpets kept getting dirtier. It made me wonder about the rest of the housekeeping.
-- Breakfast. Breakfast was ok, a bit on the skimpy side. I've had better complimentary breakfasts at some of the budget chains.
-- The pool. The pool is small and in need of repair. Somedays it seemed in need of cleaning and then others the water was cloudy (from chemicals?).
-- The amenities are very basic (e.g., no jacuzzi, no gym, no CD players, no internet access, no newspaper delivery). I had to walk a couple blocks in the morning to a gas station to get a newspaper.
-- The plumbing. We had a backup in the bathroom just before we left. I guess being an older hotel this happens occassionally. The maintenance man was helpful, though the clerk at the desk wasn't particularly so. This didn't make a good last impression.
Bottomline: I enjoyed my stay, but, wasn't wow-ed by the property. There's a lot of potential for this property. I'd stay there again, but, would look for a beter rate or some indication that the amenities were improved. I expected a bit more for the rate I paid.
A reasonably good place to stay
This hotel is not as bad as some of these reviews make out. The setting and grounds are nice, the room was clean, the bed was enormous and the shower was good. Breakfast was not buffet and when I asked for an extra slice of toast I was told that we weren't supposed to have more than one slice (the waitress brought me another anyway). The only drawbacks are lack of internet access (wired or wireless) and the distance from the city centre, about 3-4 miles, so around an hour's walk. There are buses however so you don't need to spend an hour in the summer heat if you aren't driving (or want a few beers). I didn't use the pool while I was there. I wasn't paying for my stay so I can't comment on value for money, but it is a decent, unusual place to stay.
Glad I did not pay for this stay!!!!!!!
I just returned from a two night stay with four friends at the Lodge on the Desert. We were there for a nursing conference paid for by our employer. We did not choose this hotel but I must say we were impressed with the photos available online. While the room does look like the pictures with its old mexican bed and breakfast feel, they leave out the old run down stuff. It appeared to be clean, although I left with some unidentified bite marks on my legs(I did search for bed bugs and found none):) I also saw two dead cockroaches on our floor. The decorative pillows on our beds smelled of oily hair, and the fire place was turned off for the winter:( The pool area could use some work, tiles missing, and chairs broken. As for the free breakfast. It was hot, but the service was some of the worst I had ever had, and there were only three tables of people in the entire restaurant.
I would not use my own money to stay here. Try somewhere else!!!!
I left Tucson in Fall 2000 after living there for almost 12 years. When my friend and I drove out from CA for a visit Easter weekend, I decided to choose an "upscale" hotel so that we'd have a more relaxing and luxurious experience.
The Arizona Inn was full for that weekend and I didn't want to stay up in the Catalinas at Ventana Canyon or La Paloma, so I booked a Deluxe Queen Suite at Lodge on the Desert. I'd been to the property many times while living in Tucson, had eaten at their restaurant, and the grounds were (and still are) incredibly beautiful, so I was looking forward to staying there.
1. Check-in was supposed to be at 3pm but our room wasn't ready until 5pm. As we had been driving all day this was more than a little disconcerting ... especially since the room rate was over $230/night. Sorry, but I have a certain level of expectation when a room goes for over $200 a night - especially in Tucson. It ain't NYC or San Francisco.
2. Although check-in is at 3pm, the restaurant and bar don't open until 5pm and then close at 9pm!! There is no room service either. After a long drive and then having to wait for our room once we arrived, a cold drink and some food would have been nice.
3. The room was shabby at best. The comforter covers had stains as did the ceilings (water damaged) and the lamp shades. The Saltillo floor tiles were broken and/or cracked, several mini-blinds were barely hanging on to their brackets and the bathroom was a total DISASTER -- Cracked tiles, TINY bathtub with peeling grout and enamel surfacing, a cracked and stained sink, bizarre cabinet layout, scratchy towels and bathrobes, and a toilet that kept overflowing, etc.
4. Complimentary Breakfast - on Saturday morning, after a depressing nights sleep, I headed to the restaurant for the free breakfast. I needn't have bothered. Rubbery eggs, dry cereal and toast, watered -own coffee and foul tasting orange juice awaited me.
4. I went back to the room to look up other hotels in the phone book, but the hotel/motel pages had been ripped out of the book. I was starting to feel like I was at the Hotel CA (you can check out anytime you like but you can never leave).
Despite all of the above ... I must say that the staff handled the situation extremely well (thank you Rueben)!!
When I went in to complain and check-out on Saturday morning, the conceierge comped my room and apologized profusely for the situation. He gave me the General Managers business card and urged me to contact her. We were able to leave without paying for another day and I was able to find another more suitable hotel. Kudos to Rueben for doing exactly the right thing and treating an unhappy customer extremely well.
I give the hotel 2 stars because the grounds are beautiful (although the pool area is tiny) and because the staff did the right thing.
Perhaps SOME of the rooms have been remodeled/updated to a level of standard that justifies $200+ room rates, but until I can be assured that they have truly turned the property into an "AZ Inn like" hotel, I wouldn't go back.
Delightful get away!
We recently spent 3 nights at the Lodge on the Desert. We wanted a quiet, relaxing hotel with historic architecture and appeal. We were not disappointed. The grounds were lovely. The rooms are very private, quiet, spacious and comfortable. A buffet breakfast is provided and was delicious and plentiful. We ate in the restaurant one evening for dinner. It was never busy, but the food was good and service friendly. The area around the hotel was unimpressive, but if you are sightseeing you will be out and about. A great place for folks who like a hotel with character and some history---not for someone who likes upscale, modern and posh.
The good outweighs the bad
Good things about Lodge on the Desert were:
1. the spaciousness of the room and bathroom
2. the beautiful cacti and landscaping
3. the historic charm
4. the front desk staff was very helpful with directions and recommendations
Not so good things were:
1. housecleaning walked in even with the DO NOT DISTURB sign on the door and without knocking
2. the pool didn't seem to be very clean
3. our fireplace didn't work because the pilot light was out, and no one would fix it until 11:00 the next day which is pretty much when we checked out
The good things outweigh the negatives, and I would stay there again. We didn't try the restaurant, but ate at Firecracker, and that was very good.
Just spent 4 days and 3 nights at The Lodge on the Desert and found the place to be charming! It's not the Hyatt or Hilton, but with its individual rooms spread among the local fauna & wildlife (beware of chamelions) it is charming and quaint. The staff was friendly and helpful. The continental breakfast in the outdoor patio was lovely and dinner at the restaurant, although expensive, was delicious. I enjoyed my stay at The Lodge and appreciated its central location.
Was extremely disappointed
It wan't at all what I expected. It is an old structure, which in part contributes to its charm, but the problems with the staff and maintainence, made it not worth the cost.
I paid the extra money to get a secluded suite for my wife and I, and they end up putting me in a suite with no patio, no landscaping, not even a chair outside like the others had. We also were right next to the restaurant, which at first was kind of convenient, but turned out to be a nightmare when a wedding reception that the hotel had booked, kept spilling over into our area. People talked, smokes, yelled, and were very disruptive right in front of our door, late at night. The hotel did nothing.
The pool was not very clean. And the service at the restaurant was slow and not at all attentive. I mean, when my wife and I first came in, the place was empty except for one party of six. It took the waiter 20 minutes to get even our drink orders. All the while the chef stood in door to the kitchen, obviously bored with nothing to do.
Overall, I was pretty displeased with the experience. And for the money that I spent (nearly $400 for the 2 night stay), when there are literally HUNDREDS of lower cost alternatives in Tucson, it was definitely not worth it.
My husband and I attended a meeting in Tucson and spent 4 nights at this wonderful spot. We had a fabulous large room and enjoyed great service at our complimentary breakfasts. The location was perfect and we will definitely stay here again on any future trip to Tucson!
The Lodge on the Desert is a beautiful oasis in Tucson. A bit noisy (but you'd be hard pressed to find any hotel in Tucson far enough away from traffic noise). The rooms are huge and nicely decorated (ours had a fireplace--too bad it wasn't cold enough to use). The landscaping is well groomed (we even spotted hummingbirds). The restaurant was very good (we came in late for dinner but the chef made sure we had a good meal). Friendly and competent staff.
TripAdvisor Reviews Lodge On The Desert Tucson
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