Stay away!!!!!

Our welcome was warm but nothing else was. They did not know where to put our family. Lots of talk about what room to give us. Finally we got shown a room in a apartment two blocks way. It was a very small room with one bed and two small beds. The location was great and we did lots of walking and seeing the sights. At one am we were awaken by a firetruck shinning a light into our window asking us to open the front door.

The front door to our landing was locked. No one else had a key . So we opened the front door to let other guests in. There are no phones in the rooms either. Our last two nights at this hotel was not to much better.After much talk and even giving us keys to look at the different rooms. We were let into rooms that still had personal belongings in them!! That surprised me. Did not make me feel very secure about our next two night here. Finally after much debate we were given two twin rooms. Our bathroom did not function well, the toilet did not flush well and the sink/shower did not drain well. Our last night, we had to change rooms again, this time finally to a larger family room. This room worked out better. During our time in this room a family checked in from the USA. They had checked into their room and the management knocking on their door told them they had another room so they had to leave. The wife was in the shower at the time. I felt very sorry for their being moved around. We saw this alot and we were there 3 nights in all. The rooms were clean and had air. But we had booked over a month ahead of time and we got jerked around the whole time. Luckly the rest of our vacation in Italy was not like this. But for the money and the problems it is not worth it. We stayed here at the end of June, 2005. It is not a hotel ,it is apartments on floors all over the area.

Incredibly helpful staff, nice rooms

We arrived a day early into Rome (two weeks in Tuscany and Umbria) and the staff organised a room (although we had to share with the parents on the first night) but managed a discount. Then next two nights we had two double rooms and were very happy with the layout.

The hotel as a whole is a bit odd, as there is the cafe on the road for breakfast, and two seperate buildings for the 'hotel', but it allowed for more privacy, and the staff were always on hand with information and extra keys from the cafe.

They also organised a transfer to the airport in a luxury car at a very good price which was nice.

Clean rooms, incredibly helpful and friendly staff, great location (perfect for getting up early to queue for the Vatican, and not smack-bang in the middle of 'tourist country', plus close to the main lcal shopping street!), comfy beds.

A good recommendation from us.

Great location, friendly staff

I stayed here with my family at the end of May. We had two rooms for two people each. One of the rooms was considerably bigger than the other (especially the bathroom), but they were both fairly nice. The first night, two of us arrived first (the other two arrived the next day), and since the hotel was apparently overbooked, we stayed in an apartment a couple blocks down the street. It was actually an adorable little place, but the bed was terribly uncomfortable. No matter, as the next few nights we were in the regular building which was much more comfortable.

It's not really a hotel - more like a collection of rooms in an apartment building, which we found cozy and inviting. The administration is very informal and is run out of a cafe across the street, where we had complimentary breakfast every morning (complete with fresh squeezed orange juice, mmm). Everyone was very nice - Alessandro's father (I think!) even sent us off with a bag full of tasty pastries on the morning that we left so that we wouldn't get hungry on the plane, and arranged for our transportation to the airport (in a Mercedes, no less).

The location really can't be beat - it's in a safe area (not too many in Rome!) near a street with lots of shopping and restaurants, and about 3 minutes from the Vatican. Made it easy to check on the lines for the museum and decide whether or not to wait (tip: go at lunchtime - we avoided a 4 hr wait that way, and instead just skipped right in with no line). It's also close to a metro station which makes access to the rest of Rome fairly easy. It's only about 20-30 minutes to walk to the main historic center of Rome, too.

The biggest downside is that it's awfully expensive, but we felt it was worth it for what we got, since this was a special trip.

Bunch of scamers !!!

We had read positive reviews about Les Chambres d'Or so we did not hesitate to book for three (3) nights. The welcome was more than friendly and they did not loose a minute to take care of us right off the cab. But the fun part stopped THERE ! After our complimentary welcome drink, some hotel attendant took us two blocks down to another location whereas the building across the street from the little cafe clearly stated that we WERE at Les Chambres d'Or. We would find out later that they overbooked their hotel and tried to STACK us (my girlfriend and me) to a much uglier, cheaper, unpleasant and uninviting location. We protested without success to the clerk and to to the "new" hotel attendant. Nevertheless, we asked to visit the "new" room... it was nothing like the pictures we had seen from Les Chambres d'Or. My College dorm was a five star compared to what we saw !!! Without any compassion the hotel attendant told us that we were free to go somewhere else. We did. To add to the insult, they illegally charged my credit card for 450 EUROS without my consent. Bunch of thieves ! I contested the purchase with VISA. It has yet to be settled.

Friendly Staff, Clean Rooms, Good Location

Location - literally 5 minutes walk from the Vatican and St Peters. The metro station is about 300 meters away and less than 50 meters is the bus terminus for Risorgomento where you can catch several buses to take you across the river to other parts of the city - buy your tickets at the newsagents near the bus stop. Not a huge selection of restuarants nearby - Almafi is worth a visit but they are far more near the Pantheon/Trevi area.

Accomodation - My wife and son stayed the end of Oct in a triple room which was spacious enough and very clean. The bathroom was a good size and although there was no bath, the shower cubicle (with a sliding door) worked perfectly with plenty of hot water. All the other facilities were available, air con (not needed in Oct), minibar fridge , sat tv and good double glazing and shutters - Rome can get noisy at night wherever you are. Its slightly different from other hotels in that the cafe across the road is effectively the checkin area but you are given you own keys to get into the apartment block,other than that its the same as a standard hotel.

Staff

Very very friendly. Sam who works in the breakfast cafe speaks excellent English and was a great help suggesting which buses to take. Allesandro's father, who couldn't speak English was a very friendly too. Its a family run hotel and all the staff I met were very obliging.

Conclusion

If you are looking for somwhere to stay on the Vatican side of Rome I would definitely recommend this hotel for its friendly staff and excellent clean rooms.

Chambres normale

Don't expect hotel style acc, in reality it is a bunch of appartments run from a small cafe. Got there to find the room not ready because of the cleaner, who'd apparently been replaced that day by another. Found the room rather unconvential, the jacuzzi was novel, but I'd of prefered the space, since it took up half the bedroom. Clean enough standard, leaky shower though. Not trustworthy of the staff who seemed to continually contradiction themselves in the same sentence.

Good location for the vatican I agree. OK for the money, but I will take a hotel next time, with at least somewhere proper I can leave my luggage on check-out.

Can't wait to go back.

Alessandro and Stefano are WONDERFUL!! We stayed for 4 nights and had no complaints. Room 6 has a larger than king bed and 2 twins, plus room for a fold away. Breakfast was leisurely each morning. Room 4 had a king and twin. This hotel is near St. Peter's, bus, metro, supermercota, shopping and the USO. We will go back.

Friendly staff and a wonderful location

My boyfriend and I stayed at this hotel for 5 nights in July 2004. We had a wonderful time. The hotel is located on a quiet street and our room was a generous size (Tip is to ask to be put in Room 2 as apparently it is the largest and nicest by far!). The staff were friendly and helpful, booking trips and taxis for us, and arranging an airport transfer when we arrived late at night. Breakfast each morning is served at a traditional pavement cafe opposite the main hotel building and is a tasty assortment of pastries. The location was ideal for us - a couple of minutes walk to the Vatican, and a 5 minute walk to the underground station or bus stop for the short journey to the center of town. There are several excellent and reasonably priced restaurants on the same street as the hotel, including a pizzeria called the Amalfi which was amazing. All in all highly recommended and I plan to go back when next in Rome.

Great stay

We enjoyed our stay. The location to the Vatican was perfect. The staff (especially Sam) were helpful and kind. The breakfast was wonderful. The room was clean and nice. The room was small, considering we had a quad, so it was wall to wall beds.

Close to the Vatican City, new and clean

This "hotel" is actually a collection of apartment rooms in a street opposite a little Italian family restaurant. The restaurant doubles as the office and the place to start the day with breakfast. We stayed for 3 nights in June and found our room to be quiet and dark (shutters and thick curtains), and spotlessly clean. The shower and bathroom were modern and excellent. The hotel is just a block or two from the Vatican City and the Metro station is about as close. There are loads of restaurants and shops in the vicinity. The staff (who work in the restaurant) are welcoming in a very genuine Italian sense, and were extremely helpful in all ways. This was our first time in Rome and we would stay here again.