Historical Traveler Reviews of Leeds City Hilton
It's OK
from A TripAdvisor Member
I thought this place was fine. Clean with decent furnishings and a good breakfast - What more do you want?
Excellent Stay
from Sophie07
I recently stayed at this hotel, after staying last year. The restaurant and bar areas have been completely redone and the food and service was excellent. Staff were very friendly and pool was great. I will return
Disappointed from Manchester
from A TripAdvisor Member
A very disappointing Easter break. Very off putting being forced to queue for meals and being shunted into the bar like cattle whilst a table was ready. Restricted menu due to late availabilty of table in restaurant. Rooms noisy at back of Hotel but we were given a change of room on request. Leisure facility good but hotel services very disappointing.
Over Rated
from A TripAdvisor Member
My Fiance and I were looking forward to a luxury weekend away and decided to stay in the Hilton as a treat, however upon our arrival the reception staff were rude and unhelpful, then upon ordering room service the "waiter" was also rude and unhelpful. Perhaps this is one of the desirable qualities you must have in order to work here. All in all the room was dated although clean and tidy. We have stayed in travel lodges and been looked after better, for half of the price!!!!!
Central but dull
from JCW
Central location, within easy walking distance of the railway station, although not in an especially pleasant area of the city.
Nice entrance area: two escalators leading up to a well-designed and modern lobby. Leisure club. Friendly receptionists.
But truly the worst room service meal I've ordered in years. A slightly dated room. And very expensive for what it is. Ultimately very mediocre; nothing special at all.
Fabulous Festive Party
from A TripAdvisor Member
I attended a Christmas Party at the hotel last week, and thought that the hotel was fantastic.
The food served at the party was excellent, as was the entertainment, and the overall atmosphere was very festive - everyone I spoke to enjoyed themselves immensely (some maybe a little too much!). My bedroom was clean, and well equipped, and the breakfast was particularly good, with lots of choice.
Having stayed in a few different hotels recently with work, the thing that impressed me most was the standard of service, and the efficiency and friendliness of the staff - nothing was too much trouble, and everything was done with a smile. I would definitely recommend this hotel, and will certainly be returning myself!
Awful Food
from A TripAdvisor Member
The food at the Leeds Hilton was awful. I stayed as part of a group of 125 people who generally thought the same. From frozen quiche served on several occasions to waitresses thinking that pepperoni pizza, scampi and gelatine are all 'vegetarian'. Very unprofessional catering!! Won't be back
Mixed review
from MATTH
This is a bit of a mixed bag. The outside needs updating. The reception and bar areas are very good and stylish. Pool area ok but room for improvement. The hotel has 2 room standards: Standard rooms and Suites.
The suits are nothing special - they are just like a large room with a lounge area. I have never stayed in a standard room but have heard mixed reports.
Staff are friendly and attentive. The location is realativley central and near to the train station.
Although this hotel is not perfect, it is often good value and among the best in the surrounding area.
Did we stay at the same hotel?
from LondonJane08
The room was too hot and the thermostat didn't respond, the twin beds were bouncy and cheap, the decor was like a pub, the shower didn't work very well, drawer knobs came of in my hands, there was no minibar. All for £96 per night.
Great accommodation
from A TripAdvisor Member
this is one of the best hotels to stay in when you are in leeds staff are excellent food is great and the craic is great