Hotel National, A Luxury Collection Hotel
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Historical Traveler Reviews Hotel National, A Luxury Collection Hotel Moscow
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The location was excellent - right across from the entrance to Red Square. We could walk to most of the tourist sites. The room was larger than we expected and very comfortable and quiet. Almost all of the public staff spoke English and the service was top rate. However, we had been quoted a rate in American dollars and warned that there would be an 18% tax added. When we checked out, they multiplied the quoted rate and the tax by an inflated rate for the ruble, then charged us that price in rubles. When we got our credit card bill, it figured more than $100 higher than we expected.
Great Location and Staff
Spent one night here before a river cruise. The staff were most helpful via email in extending our visas for the extra night and arranging transportation prior to our arrival. Our rate was USD 195 + tax. That included an excellent breakfast sitting at a window table overlooking the Kremlin. Our room was small and overlooked a side courtyard and the outer windows were "bubble" glass. So plenty of light but no view. Everything was very clean and adequate for a short stay. The concierge was most helpful and got us a reservation at the Pushkin Cafe on the day we arrived -- not to be missed. The area around the hotel is quite safe and we wandered over to Red Square after dinner and saw it beuatifully lit and without the crowds. Many "walk to" sites make this an ideal hotel for tourists. For business you might want something a little more modern.
A Traditional and French Star
Staying two nights in Moscow (Business) forced me to look for a hotel with somewhat sensible prices. Looking at the Hyatt or the Kempinski it becomes clear, that these prices are far too highly set for Russian standards.
The LeMeridien (the Russians know the hotel as "TheNational") is a very good choice when looking for a very very central hotel for an acceptable (business) price. I was charged 285 USD plus 18% Tax.
Location: Extremely good; it is at the foot of the red square! Parking your car in front of the hotel works, but is difficult sometimes. Great Metro connection and a stroll into the Kremlin tempts you at any time you glare out of the huge windows of the National.
Service/F&B: Service is very well trained, English is spoke very well. Wake up calls, shaving kit, shoe polish, etc., everything worked out perfectly. The restaurant i would rate as a three out of five, the food too. Try elsewhere for real Russian cuisine...but maybe I am spoilt...
Breakfast is excellent, including the view upon the red square.
Rooms: The deluxe room was in good shape. Very clean toilet, extremely soft beds (which I personally dislike), a working safe, and a nice minibar, as well as a view on to the red square. Perfect. Maybe the old carpets remind you that this once was a state owned place, but otherwise for this price there is no complaint!
Style: The hotel is clearly a mixture between the old style state-owned Russian National Hotel and the LeMeridien clear-cut forward approach in terms of service and sytle. Generally the hotel uses a lot of the "Jugendstil - like Klimt used in Vienna" in order to attract one´s attention.
My adise: Go for the good balance between cost and benefit!
We loved this Hotel
We stayed at the Le Royal Meridien National - and thought it was fabulous.
The hotel is spotless, the rooms beautiful and it is right in the centre of Russie. We stayed here for a long weekend and didn't regret it at all.
The concierge was fantastic (her name Marina) - she helped us with acquiring a guide for the day around the Kremlin, absolutely fantastic and I would definately recommend this. Also her recommendations for restaurants and walking tour were perfect.
We called the hotel in advance and requested they organise a cab for us upon arrival - as I'd read reviews that it was dangerous at the airport. The airport isn't that bad at all - just very crowded.
We were glad to have the taxi, a mercedes - it cost us around $110USD, and it was billed directly to our room.
The hotel breakfast is great, fresh food - even omelettes cooked to order - with the most beautiful view over the Kremlin. The hotel was once named 'the best hotel in Russia' - and it definately lived up to its name and I would recommend it ten times over.
Moscow itself is stunning. I did expect more traditional buildings around the place, but it was still a city well worth seeing. The food outside of the hotel was very reasonable. The weather in May was gorgeous.
I'm a very cautious traveller, but I honestly didn't see anything dodgy that I read about previously. The city was fine, the people very lovely. However, you must realise that this city does not conform to the tourist. There is absolutely no signs in English. However, we don't speak a work of Russian and we managed fine, so it really isn't a problem.
The train are a bit daunting at first, but stick with it, as after a few trips it is the cheapest and easiest way to get around the city. The train stations are brilliant examples of Russian architecture.
We also visited a market there. Unfortunately I can't remember the name, however it is a huge craft market that everyone knows about - so you would just need to ask your concierge. I wouldn't bother buying any sounveniers from anywhere except here. They are definately the cheapest and best quanlity here. You can buy everything from Russian Doll to Christmas Decorations to Antiques to Original Paintings - EVERYTHING!
The people and food were lovely and we would love to return some day. However, a few Russian people recommended St Petersburg to us - so maybe our next trip we'll visit there!
P.S. I know that there is one bad review for this hotel in Nov 04 - however, after staying here I geniunely think that the user must have this hotel mixed up with another, because it was just too lovely.
The concierge taught me russian!
An excellent hotel in an excellent location right opposite the Kremlin and just a short stroll away from the Bolshoi. Also, right near the metro, which is an experience well worth delving into. Ignore the Russia is dangerous, don't get the metro and if you do don't speak english rubbish. The metro stations are a work of art and the people are the kindest possible. They may look sturn but they don't act it. The rooms in the hotel are great, nice bathrooms, good water pressure in the shower and the breakfast is fantastic as you look right out at the Kremlin. No bubble wrap on my windows. And the best thing EVER.. the concierge sat with me for 20 minutes and helped me write a speach to be delivered in Russian for my friends 30th Birthday dinner at Cafe Pushkin. She made me repeat it until I pronunced everything right and then said ' the Russians will understand you now'. Now what hotel concierge does that!
I've just come back from 4 days in moscow where I stayed at the National.
The hotel was excellent - the location couldn't have been better; the rooms were fantastic and the staff were great. The health club and pool were modern and well furnished. Best of all was the concierge who couldn't have been more helpful - they went out of their way to ensure a good stay. Ignore completely the negative review below as it is inaccurate. There are NO prostitutes hanging around the bar! Honestly one of the best hotel experiences I've had in a long time. . .
Great location and room but,
If you are in Moscow to see the sights no hotel has a better location.Rooms were fine and clean.The food was very expensive and not very good.I also did see prostitutes in the bar area picking up a businessman.Would stay here for location and views.
Many Stays and All of Them Enjoyable
These are days when one terrible review can harm an establishment's reputation, so I felt compelled to enter my own review.
The person who submitted the bad review certainly had a different experience than I ever had. I stayed in the National 30 times over a period of 15 months in the last few years on business trips and found the hotel to be delightful. They gave me upgrades to various rooms and suites as if I were a welcome guest. The staff was always courteous and friendly, and even when I was irritated by something outside their control (oilfield work related) they remained just as helpful. The food was always outstanding, and always served in a timely manner with grace and style. The location is excellant, and I never felt threatened by anyone in the area, even late at night. There always seems to be throngs of people in the area, since it is in the center and the heart of Moscow. The view of the Kremlin was fantastic, and I never saw "bubbly" windows when there was a view from my room. I only saw that when there was no view from the room I was in.
As far as feeling threatened by anyone on the street - it is typical in Moscow to be approached by people selling various items on the street. They are not overly threatening, and this is a part of Moscow street life and has been for years. The same goes for prostitutes. Most Moscow hotels have their own girls planted in the hotel - the National does not. They also do not ban people from coming into the bar, and that includes the working girls you may see during later hours in the bar. The girls are not forceful and imposing, but mind their own business. Of course if you look at them for a while they will approach you, but they do have good manners and are another aspect of Russian life in Moscow. It all adds up to a flavor of life in Moscow that is a strange mix of class and style, with an undercurrent of the reality of the harshness of our existance. No matter what you think, when in Moscow you will experience these things, and it's nice to be able to see them while staying in a very comfortable and clean hotel like the National.
As far as price, I would love to know where there is another hotel directly across the street from any national treasure with as many conveniences for a price as low as the National offers. All of Moscow is pricey, and in a city where you can spend anywhere from $20 to $5,000 for a single dinner, the National is very reasonable.
An amazing stay
I can't believe how chocked I was, when i read the negative note about the national, this is an unfair note. By the time I was trying to find a direct GM e-mail address to congratulate him and staff, for the professionalism and help I received during my stay, I read an offensive comment, rating the high standard with shameful words.
Food at the hotel is amazing, staff are English educated which is rare in Russia, smiley faces, clean, punctual. Regarding prostitution, I haven't notice any, maybe because I am a woman and I was staying alone and haven't seen any indecent attitude.
I am Lebanese, living in Lebanon, I stayed at the National from the 4th till the 7th of November, and I would like to take this chance to thank them for the remarkable experience. You have a great country and a great hotel.
I would like to mention the concierge department, who were of a great help and remarkable attitude.
N.B; I travel monthly, to different countries and I always stay at 5 stars hotels. I will recommend your hotel to any person who might need an accommodation in Moscow.
God bless you and wish you all the best.
The National Hotel is horrible. Stay away. Please.
This hotel is very Soviet.
Where shall I begin? Well, the hotel staff allows and encourages prostitutes (and lots of them) to sit in the lounge all night trolling for clients and to freely roam the hotel. Not very safe, even by Moscow standards.
The food in the hotel is bad. Downright bad. Expensive, yes. Good, no.
They do make a decent cup of coffee. This is true. It's just a horrible place, particuarly when compared with the Ararat, for example. At the natinal, you are not permitted to see out of your windows (in classic Soviet style, the windows are all bubbled over to prevent view of the Kremlin).
Outside the hotel is unsafe. A good chance of being mugged or worse.
This is an uncomfortable place to stay. Please look elsewhere.
TripAdvisor Reviews Hotel National, A Luxury Collection Hotel Moscow
Travel Blogs from Moscow
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