How has this hotel rated in the past?
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- Room service
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Historical Traveler Reviews Relais Saint-Jacques Paris
The perfect hotel for a romantic break
The Relais Saint Jacques hotel is the perfect hotel for a romantic break. We stayed in this hotel for 8 nights in october 2004. Located in a beautiful and peaceful area, the latin quarter, near enough to the main attractions, the hotel is absolutely wonderful.The breakfast buffet is great, the staff so warm and friendly. We recommend this hotel to anyone. Merci beaucoup.
Relais saint jacques hotel, Exceptional
We have just arrived back home after a magical stay in paris. With a great location, the Relais saint jacques hotel is the perfect place to stay. The accommodation was excellent, the breakfast so tasty, and the staff, first rate. This hotel is like "a jewell", "a little RITZ". We found it most delightful and look very much to a return trip.
4 star with 5 star service
The hotel Relais Saint Jacques was recommended to us as 4 star hotel with 5 star Service and Elegance.
It is a wonderful hotel with a very nice and helpful staff. We had a beautiful stay and lovely memories.
We hope to come again in the future!
We will definitely recommend this hotel to all our family and friends! Merci beaucoup!
Just the ticket!
Having read some of the reviews on your site, I was pleasantly suprised by the hotel St Jacques, during our recent stay( May 2004).Yes, some of the rooms are quite small, but they are very clean and our towels were changed twice a day, which is rare these days. The staff could not have been more helpful or pleasant and the breakfast was quite typical of a French hotel and quite sufficient to keep you going until lunchtime. Please don,t be be put off by the negative reviews, I would quite happily recommend this hotel and can only assume that those who didn't like it were having a 'bad hotel day'.
I returned yesterday from a short stay at this hotel. I stayed in room 302 at EUR150 per day, including breakfast (fried eggs and sausages in addition to the normal continental breakfast fare). The room was small (one double bed), clean and very well decorated in a somewhat classical manner. The bathroom was well appointed, clean and well lit.The staff was very friendly, courteous and helpful.Lunch and dinner are not available in the hotel but plenty of restaurants within fifteen minutes walking distance (one is located right next door to the hotel).I have no hesitation in recommending this hotel and will stay there again when next in Paris, in fact in three weeks time!As comparison: in North America I usally stay, in New York, at the Roosevelt (small room, king size bed, US$200, breakfast US$20), Helmsley (bigger room than the Roosevelt, US$200, breakfast US$18) or the Martinique-on-Broadway, 32nd Street (Holiday Inn; bigger room than Helmsley, US$130, breakfast US$12). In Toronto I always stay at the Royal York (very large room, 1-108, with two queen size beds, CAN$230; breakfast at York's Kitchen CAN$16).
Upon arrival to Paris with a tour group, we found our hoitel to be a cold, grungy, disgusting hovel! My mother had stayed at the Hotel Saint Jacques before, so in a panic we called and were told to come right over! The Saint Jacques was going through a rennovation in 2001, but the stay was comfortable despite the work going on around us. The loction was very convenient, the view from the room incredible, the room was small but clean with a new shower and toilet! The breakfast simple but good, but the best part was Brigitte! The sweet pretty blond at the desk was so helpful. Our trip could have been awful had we stayed at our original hotel, instead we were very taken care of.
Don't let their website fool you
I visited in April 2003 where I stayed in this hotel in Paris and several others while touring the South of France. I don't know who this hotel paid off in order to get such a high rating, but they certainly do not live up to a visitor's expectations. The hotel itself is cramped but clean and relatively nice (some tacky decor). It is located close to the Luxembourg RER stop, which was convenient. You can also walk to some great neighborhoods. I did extensive research into hotels and compared prices to ratings and thought this was the best deal. Four stars for 140 euros/night on Orbitz!Here is where the trouble began: When we arrived at the hotel, the man at the front desk (who didn't even help us with the door) tried to put us in a standard room, although we paid more through Orbitz to get a deluxe room. (This is also an Orbitz problem because the American room quality rating terminology is different than the European terminology. Check the hotel's website to see their scale before buying a room online at a discount place.) In any case, I paid for the highest quality room, and had the computer print-out to prove it. The desk man insisted that I had paid for a standard room despite the fact that I had a print-out from Orbitz reading DELUXE. He would not budge. I was seconds from leaving the hotel when he finally gave in, acting as if he was doing me a huge favor by giving me the room I paid for. This type of rude, inconsiderate behavior was standard at this hotel. The desk men are reluctant - one in particular never got off of his seat to help with luggage or opening doors - much less a greeting. The only person who was professional and kind was a woman who apparently worked the day shift front desk. Although she was great, I cannot say it was worth tolerating the lazy, rude men on the night shift.Overall: It wasn't a bad place for a couple of budget-conscious graduate students to stay for a few nights in Paris. I can't say that I'd stay there again, and I can't recommend it to anyone. However, I will add that I spent the same price on a stunning, jaw-dropping, first-class hotel on the Dordogne that had fewer star ratings. I'm convinced the Saint-Jacques Hotel paid someone off in order to get their four stars.
Not 4* !!!
We have just returned from a trip to Paris, having stayed at the Relais Saint-Jacques. This is supposedly an up-market 4* hotel. The room that we were unlucky enough to be staying in was tiny, scruffy and not particularly clean. Our panoramic view of some scruffy flats wasn't the most appealing. Also, the toilet seat was cracked and had a habit of biting your backside every visit you made! Breakfast was very simple and not up to the standards of a 4* hotel. Do not be fooled by the pretty exterior and entrance lobby, it just isn't up to scratch. The only plus for us was that the staff were all very friendly and helpful. I would rate this more as a 2- 3* hotel.
No irons, no desks, and decorated with an unrivaled ugliness. I've stayed in Paris 6 times now (and dozens of other European cities), and this is by far the worst. The hotel is not in a good area, with only a few restaurants. The staff seems apathetic at best, and seemed perplexed why anyone who just unpacked clothes from a suitcase would want an iron... The only that is three stars about this place is its price. The biggest fault? When they tried to convince my wife that we couldn't leave because everything was prepaid. I'm usually an adventurous and flexible traveller, but not here!
I would like to thank you very much to give me the opportunity to respond to the review I saw on your web site. This is the first time that I saw this kind of "internet Guide", which is a very good thing for custumers.
But I thing in our case that there is a big confusion because we do provide a laundry service at the Relais Saint jacques. Also, the hotel is located in the latin Quarter, just next to the Luxembourg gardens and the Pantheon, which are two very attractive areas in Paris. If your client came to our hotel with a prepaid stay and wanted to check out earlier, I can assure you that there is absolutely no problem !!
I hope that there is a big confusion as I saw on other reviews on the same web site between some hotels with nearly the same name : hotel Saint Jacques (this is not the first time that it happened) and hotel le Relais saint Jacques, our property.
If it is not, please be free to contact me at anytime in order to rectify a problem or mistake.
TripAdvisor Reviews Relais Saint-Jacques Paris
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To get an idea of the breadth of the show, click on the slideshow below.