TravelPod Member ReviewsLe Port-Royal Quebec City
I feel like I've just been in a fairy tale story book.
This hotel is picture perfect from the moment you walk in the grand front entrance.
Unfortunately we had a very late arriving flight, however the fine gentleman at the desk was expecting us - though it was was one in the morning.
Our room 208A was incredible. I could have moved right in for good. Though we had no opportunity to use it, there was a full kitchen, a little dining table and a writing desk. We did enjoy the luxurious washroom, king size bed with great linens and pillows and of course a view that has been raved about on this site already.
My only wee negative is that I couldn't get warm enough. This is a VERY old building and I realize it would be hard to heat.
Breakfast was included with our room. Le 48 is a very interesting restaurant. I only wish we could have also eaten dinner there too! I had the maple French toast. A nice treat with real maple syrup.
This hotel is within sight of the port if you peer around the corner.
I can not imagine I would stay anywhere else should I ever be so fortunate as to visit QC again
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Le Port-Royal Quebec City
Great spot and value
We stayed here for a couple of nights at the end of October. Boutique style hotel. We had booked a standard suite, but reception upgraded us to suite 204, which for the three of us gave us more space. Great suite lots of room and amenities. Car park right outside the entrance. We had a package deal including parking and breakfast all of which added to a comfortable, relaxed and enjoyable stay. Most of the old town is within easy walking distance.
Great value, staff and location
We stayed for 3 nights at the Hotel Port Royal Suites. We booked a Superior one bedroom which was nice, spacious and clean. It was not as elegant looking as the room pictured in the ad - but still nice. The staff was very friendly and helpful. The location was wonderful: we could walk to everything but not a lot of crowds passing by in front of the hotel. I booked thru Expedia for a good rate which included (to my surprise) parking and a cooked to order breakfast in the adjacent restaurant.
I would recommend this hotel and would stay there again.
NOTE: the directions I got from Mapquest were wrong.
Half a block and $150 per night from Dominion and St. Antoine
I am so surprised that this hotel is not rated higher on this forum! We stayed here for four nights at the end of July, and really loved it. Great value. The photos of this hotel on its website and in advertising are accurate, and not misleading in the least.
The location in Old Quebec City is terrific. It is right around the corner from several $300+ per night hotels that are in the top ten on Travel Advisor. This hotel was recommended by, and I booked through, the Quebec tourist office, room was $175 per night INCLUDING all the taxes. What a bargain. Room was HUGE, great bed, nice windows that opened, high style decor, big fridge, full size coffee maker with free coffee each morning. Bathrooms are modern, ours had a great extra-deep soaking tub.
In the rooms, the hotel advertises a special with parking and breakfast for $199/nt for two, so call them direct if you don't find prices better than this.
The hotel restaurant had good food, particularly for breakfast, at very reasonable prices. There's a micro-brewery right next door, a convenience store is right around the corner, as is a small grocery store.
We rented the two brand new bikes available right at the hotel - half price compared to the nearby bike shops. Bell staff and front desk staff were very friendly and helpful. Although the decor is very high-style and modern, it feels more like a low-key comfortable sort of inn.
The lobby is tiny, the decor is super-funky boutique style. The restaurant decor is crazy-funkadelic red and metallic silver -- don't let it scare you off because it looks formal and expensive. It is instead comfy and modestly priced.
If you stay here, or anywhere in Old Quebec City, be sure to spend some time in the neighborhood between Petite Champlain and the water. There are beautiful walking paths and bicycle paths that meander through the port area, all the way down to the open-air market and the beautiful train station. Along the way, lots of charming cafes and little pubs where you'll find more locals than tourists. Great neighborhood, and such a pleasant break from the crush of crowds throughout Quebec City tourist areas.
If you take the ferry over to Levis as most guides suggest, go early in the day! Most everything in Levis closes up at 4:00 pm. There is a charming wooden-boat-building museum about 5 minutes stroll from the ferry stop that we can highly recommend, and it is open later. Ask the tourist info desk at the Levis ferry dock for details. There are miles of beautiful bike paths all over Levis, and that you can take your bike on the ferry for only $2.60.
Great hotel in superb location, excellent value.
Perfect last romantic night in Quebec City
We decided to stay in the lower part of the city on our last night (we spent 2 nights at different b&b, then stayed at the wonderful b&b at the Orleans and came back into the city for the last night there). I picked this hotel because I loved the view - a beautiful contemporary water fountain with a sculpture against older charming buildings, in a NYC Soho like environment. We did get a special rate of $155/night and a most beautiful room right above the entrance to the hotel. We were very delighted to discover a Vivaldi music playing in the room when we entered it (the switch turns a cd/radio player on). The decor was very tasteful (I'm used to NYC boutique hotels) and modern, the view from the windows perfect was perfect. The bed was of great quality and had a snow white bedding. The suite allows you to do a full cooking, which we didn't use, but it is a convinient feature (with supermarket being around the corner from the hotel). We didn't want to leave and didn't know if to venture out or to stay in just enjoying the room.. It was also very quite.
We didn't have breakfast (went to a favorite bakery near by to have one). The only unpleasant surprise was a $15 parking charge we weren't warned about in advance, which wasn't a big deal. Overall, a very enjoyable experience.
It's unfortunate to hear of the previous persons experience. My girlfriend and were at the Port Royal to celebrate our anniversary and we found the hotel impecable, both in terms of service and in terms of the rooms. The service was great, the only problem was that the attendent at the front desk mis-spelt my name over the phone while reserving which made it difficult to find our reservation upon arrival. However, after a brief moment of panic, this little mistake was quickly remedied. The rooms, the rooms were gorgeous. They were by far the nicest rooms i had stayed in and i've stayed in many hotels. this small boutique hotel was very well appointed. our room had a confortable couch, a small dinning table and a full working kitchen with stove and fridge. The bed was confortable and the washrooms were beautiful. We thourghly enjoyed our stay there and the price was more than reasonable. for $150 CAN we had a room for one night with parking and free breakfast (and non of that continental breakfast stuff, REAL breakfast with eggs and pnacakes and gaufres, really worth it).
As for the comments regarding paying for early check in, this is standard, if you want your rooom earlier than the appointed check in time, be prepared to pay and i'm surprised to see that the previous commentator did not knwo of this in advance. regardless, such a fee should not merit the removal of such major major points from this hotel, it is standard practice and unfair to do so. I have to mention that the check out times were very flexible. we took an hour extra at no charge. I would highly recommend this hotel to anyone planning a trip to Quebec City. The service, the rooms and the location are above and beyound.
TO AVOID unknown hotel standards
My family and I checked in at noon and was asked to pay 50$ for early check-in instead of 3h00pm. We were told after that it is a standard in the hotel industry to pay for early check-in. I heard of late check out fee but never for ealry check-in, they really don't understand the concept of customer service and accomodating hotel guests. Our room also had a vey inadequate A/C, they have a system that you need to empty the reservoir at a certain point or the system just shut off. Well at 2h30 in the morning the alarm of the Ac went off to say that the reservoir of water needs to be emptied. It was extremely frustrating and even more when you are told the day before that you don't know hotel standards. Rooms are not bad and the hotel is well located but I would not go back there. Dominion Hotel or Hotel 71 seems to be much better choices.
Impressive boutique hotel in old Quebec town
The Hotel Port-Royal Suites is an impressive property in the lower town part of Old Quebec. It is close to the road to the upper town (and the funiculaire for those less inclined to walk the incline), and there are many cafes/restaurants nearby (more on this in a moment).
The hotel itself has a pleasant staff, and the rooms/suites are nicely appointed and very modern. A nice touch is the free wifi internet, although we experienced difficulties sometimes with patchy service (just very slow at times). Right now, as this is being written, it is working nicely.
The nearby area is generally very nice and there are cafes/restaurants at which to enjoy some French cuisine. However, be careful if you are not a French speaker - in our experience many of the waiters/waitresses tried to softly rip us off. For example, "accidentally" giving the wrong change ($10 less than it should have been), "accidentally" bringing expensive bottled water when mere tap water was requested (and then still putting the bottled stuf on the bill), etc. This is more of a Quebec issue in general than to do with this hotel, but we experienced this most at the hotel's restaurant and at a cafe right across the street from the hotel.
Despite these blatant attempts to exploit tourists (which makes my blood boil, but never mind), the Port-Royal is great, and I would definitely stay here next time I'm in Quebec. (I'm a guy who typically likes hip boutique-type hotels).
Excellent but a few glitches
We were initially disappointed as they lost our reservation even though we had confirmed with a credit card number. However, Nicole made things right by upgrading us for the inconvenience (the suite we had booked was no longer available). The suite we were given was a Superiour suite--I would definitely recommend this for a family as it has a separate bedroom (for the parents) and a pull out couch for the kids--also a kitchen to keep costs down. It has a dishwasher and great TV with DVD/CD player. We found the staff to be very helpful (especially Nicole) and the location is excellent--out of the "hub bub" of the touristy areas and right in the heart of the antique district. If you have trouble walking, though maybe choose a hotel in the upper city as you need to climb quite a few stairs to get to the upper city (or take the funiculaire or elevator). The housekeeping is excellent, they changed the amenities every day and even cleaned the coffee pot! Very excellent..we went to the restaurant (48) downstairs and had an excellent burger and fries (though they have more deluxe cuisine) for a very agreeable price. This hotel staff went out of their way to make us feel welcome. Highly recommend, especially for an extended stay,
My wife and I booked a suite at Le Port Royal in early February for a weekend anniversary getaway, and although we had a nice room there were several problems that detracted from what was otherwise a nice weekend.
We booked a suite by telephone for $195/night by telephone and were assured by the woman taking the reservation that we had a lovely room. When we arrived for check-in, we were told that our reservation had been cancelled by a staff member (who was not present). The check-in staff initially had difficulty locating our reservation in spite of the fact we had a valid reservation number, and proceeded to start calling other hotels to find us alternate accommodations for the night. We refused to move hotels, were adamant that we wanted our reservation honoured and ultimately were given the same room we had initially booked (the desk staff evidently bumped someone else, as the hotel was full). Not a good start to the weekend.
We were also told at the time of booking that we could pay an extra fee for breakfast, $7 that would give us "anything on the menu." This proved to be untrue, as there were extra charges ($4-$5) for a decent number of the breakfast combinations.
The room we had was quite nice - very modern, large comfortable bed, more like being in a studio apartment than a hotel. The downside - and this was quite a big one - was that the room was directly above a brew pub whose loud thumping music continued well into the night. When we pointed that out to the desk staff, they said "oh, whoever took the reservation didn't mention that?" Obviously not!
The hotel itself is very clean and modern. The breakfast was very good, and the area (in the Old Port section of Quebec) is quite pleasant. The hotel is situated at the bottom of the old city, so expect a long steep hike to the main parts of old Quebec (or alternatively you can take the Funiculaire, an outdoor elevator, to get you up the hill).
Unfortunately the various problems, particularly the check-in and LOUD music, detracted from what was otherwise a decent hotel. We could not change rooms to get away from the music because the hotel was full, and the staff member we spoke to both at check-in when our reservation was lost and at the time that we asked about the noise issues were less than sympathetic.
This place is amazing value for money, right in the old town, within walking distance to everywhere in Quebec city. The rates were fantastic (as we tried hard to get value for money in Quebec) at CAD 155 per night plus tax, try get this at the Dominion (basically next door) - you won't !! They are suites consisting of full kitchen, large, really comfortable bed, and a big bath/shower, they are really modern and have flatscreen t.v. and dvd/cd player beside the t.v.. Seems like they only opened in April 05. The staff must be hand-picked as everyone we met were superb, Daniel, Stephanie, Nicole and the others were above friendly and helpful.
The restaurant is very good value with great food. The bar attached to the hotel was good with very friendly staff.
We will be back to Quebec and will definitely be staying at the Hotel Le Port-Royal suites.
TripAdvisor Reviews Le Port-Royal Quebec City
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