Le Palais Rhoul & Spa
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Historical Traveler Reviews Le Palais Rhoul & Spa Marrakech
Very unique boutique hotel
My husband and I just got back from a trip to marrakech. We chose the Palais rhoul on a magazine [vogue italy] and i was very happy.
having our own hotel in roma, we are very demanding,attentive to details.
I spent the first few minutes of my stay transfixed by how unique everything was.
The service at palais rhoul could not be any better, and the tent... unbeliveable
I highly recommend this hotel
The Best in Marrakech
Without the pretense of Amanjena, the Palais Rhoul manages to fit into that rare category of unique excellence.
From the exquisite rooms and breathtaking tents to the unique Hammam, the Palais is unrivaled. More than highly recommended, it's a must for Marrakech.
Loved palais rhoul
My husband and I stayed at Palais Rhoul on the 19th and 20th of May and had the most wonderful experience at this hotel.
The accommodation was unique, the service from the staff was excellent, the beauty treatments were so relaxing, we felt like new people when we arrived back in Monaco as we were taken care of so well and were made so relaxed by everyone at Palais Rhoul.
All I can say is it was paradise.
Compliments to the owner for creating such a paradise.
We will for sure be returning to Palais Rhoul.
Ola and Deirdre
mon fiancé m'a organisé un long week end à Marrakech mais je fus sur un nuage pendant ces 4 jours et le temps passa très vite, trop vite...Contexte un peu particulier car il m'a demandé en mariage...Je regrette juste d'avoir été absorbée par toute cette magie qu'offre le palais rhoul et surtout ma tente Harem avec une jolie piscine intérieure!Malheureusement, je me sentais tellement bien que je n'ai jamais eu envie d'aller dans le souk et je regrette un peu car j'aurais voulu ramener des petits souvenirs.J'aimerais pouvoir organiser mon mariage là bas masi je crains n'avoir jamais le budget pour le faire! Mais bon, on ne sait jamais, le rêve...ça fait avancer...Je souhaite à toutes les femmes d'avoir un mari aussi romantique et généreux pour que mesdames deviennent princesse le temps d'un week end inoubliable...
le moins ? le budget....
absolutly fabulous !
it is not a hotel, it is somethnig different, try it you will love it.
i am planning to go again in the royale tent, next month, so magical
"island" beneath the city
It was our first trip to Marrakech, we decided to stay 4 nights.
The first thing I recognized was the absolutely extraordinary architecture and Monsieur Rhoul´s collection of fine arts from all over the world -just gorgeous! Paired with almost perfect service and very goog maroccan food in the main house as well as international cuisine at l´Abyssine it made our few days as relaxing as two weeks.
The two cute german shepherds (Rex and Siam) made me feel even more at home. Perfect, if you just want to escape for a few days to a wonderful little "island" of green park spiced with two romantic pools and a traditional spa.
Luxe, calme and volupté
My first experience in Marrakech was in 2004, during which I visited uniquely for using the highly reputed hammam.
Upon discoveing this 1001 Nights fantasy palace, I was totally dissapointed that I had not decided to sleep here and promised myself to come back as a full fledged resident.
When you step onto the grounds of the Palais Rhoul, you are immediately suspended in time. Total peace takes hold of you, and everything outside the palace walls seems instantly become distant memory.
Despite what others have written here, attention to detail at the Palais is up to par with any other larger 5 star hotel. But what is deliciously indulging about the Palais Rhoul is its intimate scale. You feel as if you are personally welcomed into a royal home. The staff members are always smiling, always speaking at a murmuring level so as not to disturb the harmony and opulence of the setting. There are several staff members to cater to the needs of each client.
Small details striked me...for instance the staff members dressed in pristine white djelabas during the day, roaming around the grounds making sure everything is impeccable and clients are happy, all the while sprinkling pink flower petals among their paths; and as soon as the sun sets, all of the sudden, staff members are dressed in black djelabas sprinkling white blossoms all around. With the evening lights magnifying the sublime architecture and decor, It is a midsummer night's dream become reality.
Unfortunately, the restaurant was closed during our stay, but the staff members were more than willing to conpensate for that. There where beautiful tables set around the lavish pool every night, and to my surprise, no menu whatsoever. When asked during the day what we might be in the mood to eat that evening, we asked to see the menu. The gentleman replied "We have no menu at the Palais Rhoul. We are here to serve you and create the most pleasurable holiday you can wish for. Whatever you may feel like eating this evening, we will be happy to prepare. And that being said, the chauffeur out to the market to prepare our personal meal with Morroccan flair and a luxurious touch that can only belong to the palais rhoul!!!
We stayed in a poolside room, which i would recommend (we did step into some of the empty tents to check them out, and they are indeed quite breathtaking and fabulously decorated). But the pool is so unique, that I could not image being 10 meters away from it.
The rooms are fabulously appointed and each is unique. Huge soaring ceilings and bay windows overlook the pool with rich, heavy white curtains that you can pull for the privacy of an afternoon nap. Outside all poolside rooms there are oversiwed, plush white sofas on which you can take your breakfast and laze around the day.
The spa is amazing, if not one of the finest in the world - although a bit pricey (expect European prices and not Moroccan prices - our spa services alone amounted to 700 euros over a couple of days).
The only drawback I would say was the birds in the palm trees that woke up to an early start with heavy chirping in the morning. And hot water was a bit hit and miss at times, but this seems to be the case all over Marrakech and they immediately put it back in service.
Bathrooms are large and tubs carved in stone and very deep. All poolside rooms have colonial style balconies overlooking the english garden with white gauze curtains that can be pulled for privacy.
I have travelled around the world several times, stayed in many luxurious boutique hotels, but the Palais Rhoul is a unique experience that I will not hesitate to return to again and again.
Our second time at Palais Rhoul
We visited Palais Rhoul in Sept 2005 and loved it so much we decided to return. Although it wasn't 5* luxury or incredible service, we fell in love with the elegant charm of the place and the laid back atmosphere.
This time we opted to stay in one of the rooms by the pool rather than a tent. We much preferred staying in the room - a beautiful dark oriental styled room with billowing white curtains on the balcony. Unfortunately still not 5* luxury - they still have problems with the hot water supply and the food was still mediocre, but we just relaxed and enjoyed the amazing atmosphere of the place.
It is expensive, but it is unique and we will be back.
Living like royalty
First, I must admit that our stay at the Palais Rhoul was back in 2001 so some things may have changed. In particular it appears from the website that the Palais has tried to increase its profile and relaunch itself as an ultra-modern and chic location. However, it appears that the complaints in the other reviews mostly pertain to the "tent" accomodations which did not exist when we were there.
We stayed in one of the poolside suites (what used to be called the Yellow Suite). It was simply magnificent. From the size of the room, the luxurious furnishing and artwork, the fine drapery, floor to ceiling windows and the fact that our doorstep opened to directly into the gorgeous circular swimming pool. At that time, the only accomodations were the suites and a small number of smaller rooms so there was a feeling of having the place almost to ourselves.
In terms of service, it was impeccable. The staff outnumbered the guests and we were waited on hand and foot, but without the feeling of being too crowded. During the day a staff member would find us in the gardens or by the pool and tell us about the fresh food that the chef had purchased at the market that day so we could decide what we wanted for lunch or dinner. The food was exquisite (and we are big foodies used to dining at great restaurants in New York). The tagines were the best I've ever tasted and when I asked for fruit drink they would blend all kinds of fresh fruits for me instantly.
In particular, the poolside dining by candlelight was one of the most relaxing and romatic settings I've ever seen (even more than places we've dined on the Amalfi Coast and Capri). My wife tried the spa treatments and agreed they were rough, but worth it.
This is not a place to go if your only intention is sightseeing in Marakesh. It is outside of the city (you drive through some very poor areas before ariving at the walled palace grounds). However it is (or was) a tranquil, luxurious desert oasis which was perfect for 4 days of reflection and relaxation. It is truly like living in a palace.
The other guests were almost exlcusively from France (the palace was built for a French countess and was run by her son when we stayed) and appeared to be mostly the St Tropez, Marbella set as well as some honeymooners).
My recommendation is to pay up for a pool side suite and unless other major things have changed, you will have an incredibly unique romantic experience. Based on the other reviews, I wouldn't take a gamble on the tents.
The only complaint I had was that the drivers provided by the hotel for transportation to Marakesh and for touring were overpriced (to be expected). Nonetheless, our driver was fantastic and we ended up hiring him to drive us all over Morocco for the rest of our stay.
One last tip... another great romantic and relaxed place to stay is the Residence de la Rosarie up in the High Atlas Mountains about 1.5 hours away. When we were there in June it was very hot but there were only two other guests in the whole place.
We found our stay at Palais Rhoul extremely disappointing. Despite it's five-star prices and flashy website, it did not deliver and we couldn't wait to leave. Check-in took almost 45 minutes - with no explanation for the delay and no offer of mint tea/water etc. Our "luxury" tent was terrible - damp, dark, smelly and in desperate need of updating -furnishings were all full of mildue and dirty. The air-conditioning didn't work at all and looked like it came from the 70's. We didn't have any hot water so not a decent shower to be had. The service was barely there and we felt completely neglected. On our way to the Palais Rhoul our driver jokingly advised us that the name of the hotel means Palace Monster - which indeed it turned out to be. Couldn't wait to leave!!! If you are looking for a 5-star experience, I would avoid this place like the plague.
TripAdvisor Reviews Le Palais Rhoul & Spa Marrakech
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