Sofitel London Gatwick

North Terminal, Gatwick Airport, Crawley, West Sussex, England, RH6 0PH, United Kingdom | 4 star hotel
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This 4 star hotel is located on North Terminal, Gatwick Airport, Crawley.
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    TravelPod Member ReviewsSofitel London Gatwick Crawley

    Reviewed by jwwl18

    Gatwick airport hotel

    Reviewed Jun 25, 2013
    by (3 reviews) , Singapore Flag of Singapore

    Great service with a variety of restaurants with international food

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Sofitel London Gatwick Crawley

    2nd Stay at the Meridien, third yet to come.


    This is my second time at this hotel and I am pleased to say yes, hopefully in September we will be back.

    I would first like to thank Sarah in Reservations for her extremely helpful service and securing the same room we had last time.

    The hotel is still very clean and very handy for the airport.

    However I still stick to my first opinion that the Cocktails are still vastly overpriced and unfortunately unlike last time the chinese restaurant was not quite as good. The service unfortunately was a bit irratic and the waiters could hardly smile.

    Still however I will be back again and thank all the staff for a wonderful stay.

    It knocks the spots of the Gatwick Hilton which I personally think is one of the worst hotels I have ever stayed in with the worst food.

    Welcome respite; totally convenient


    I stayed here on Sunday June 13th after an extensive period of travel, including planes, trains, automobiles and a long coachride from Heathrow. It was such a relief to walk into Gatwick north terminal and not have to pay for yet another busride to get to a hotel. I walked in without a reservation and was graciously and quickly accomodated. The rooms are expensive but extremely clean, comfortable and moderately large. The bathroom fittings were top notch and very modern. You get about 15 channels on TV (as opposed to the usual 5). Wonderful view of arrivals. There are lots of food / drink options in the terminal a short indoor walk away if you want to avoid expensive restaurant prices. Utterly convenient and comfortable.

    Convenient and comfortable


    We stayed here the night before we flew out to the US on our honeymoon. It is very convenient, the room was clean and comfortable, and we were not bothered by noise at all, despite being above the terminal transit. The hotel is pricey, but we saved 60% booking through holiday extras rather than direct with the hotel. We would definately stay here again.

    Nice hotel


    Stayed here for 1 night (april 2004) as a stop off on the way to america.

    Its a nice hotel. Really expensive, but that goes for all airport hotels. I certainly wouldn't have wanted to pay the price displayed at reception. We payed 75 for a family room. At the reception it said from 230!!

    Good location, based in the north terminal.

    The room was really nice, clean and well maintained. Bathroom was small but nice. I have never stayed in a room with speakers for the tv in the bathroom!

    The safety deposit wasn't working when we arrived,but we rang maintenance and they had someone up to fix it in 5 minutes.

    Don't however, book a family room for 3 adults!! We did to try and save money, but the extra bed they put in is a childs bed!! Which gave us a good laugh anyhow! Thankfully our friend wasn't too tall, he only just fitted onto it.

    The double bed was probably the most comfortable hotel bed i have ever slept in.

    overall, great hotel for a stop-over. Just don't book directly with the hotel, unless you can afford it!

    Wins for its location but...


    The hotel wins hands down for its location, attached to the North Terminal by a covered walkway. I stayed here before a recent trip to the States. By US and Canadian standards the room, although clean and well fitted out was small and was pricey. You are of course paying for the convenience. Try to get a room on the opposite side to the transit that links the South and North Terminals. It runs every 5mins 24hrs !!!

    Never again


    This is the 3rd time we have stayed at this hotel.we have liked the location ,hotel and facilties,but this time what a disapointing stay .The hotel looked tierd and dated, we asked for non smoking and were given smoking.we paid for a room on the 8th floor with use of the excecative lougue,dont bother 1 free drink and at breakfast time sour milk was on was on display . In the morning the was a constant stream of complaints at the lifts because of there frequency of runningnot the start you want . I can say i wont be staying here again.

    Excellent hotel


    I stay here all the time because I regularly get a flight from Gatwick to the USA. Everything is clean and comfortable. The beds are particularly comfortable. I also appreciate the thoughtful facilities particularly the full size ironing board and iron so that I can remove the wrinkles from my clothes after being crammed on an internal UK flight. I've stayed in both standard rooms and Royal Club rooms. Both kinds of rooms are good - the ones with two twin beds have a bit more space but staying alone I was comfortable in the smaller room with the double bed. The main advantages of the Royal Club rooms is the private check-in which helps to avoid the queue at reception in the morning and the two free drinks vouchers for the Royal Club lounge which allows that glass of wine or two before settling down to sleep. The room service breakfasts are very good if a little pricey. Overall a really nice place to stay and relax before launching yourself back into the chaos that is modern air travel.

    Great for an ovenight stay


    This hotel is definitely my preffered hotel at Gatwick Airport. Its great for an overnight stay when waiting for a connected flight, rooms and bathrooms are clean.

    Book through HolidayExtras for better deal


    Obviously you only stay here if you are flying out early or arriving late. At first we booked direct with hotel for 105pn, but later found same room for 79 on HolidayExtras website. Room small and strangely shaped, with a view over the inner atrium. Given that everyone is checking out at 7am (and in a hurry to catch a plane) it would be helpful if the checkout had more than 3 staff. Best part is the car park at 10 a day (max 48 hours) which is a lot cheaper than airport short-term parking.

    Great location, elegant hotel


    I stayed here for one night for $68 on priceline. Superb facility--great heated pool and sauna. Marble floor in bath and comfortable bed. TV shows arrival and departure of flights, so you can see if your flight is running late and wait in the room rather than in the airport. Food was very pricey----$15 for burger and fries. We chose to walk to airport and hit McDonalds before our flight!!! Excellent property I'll choose again.

    TripAdvisor Reviews Sofitel London Gatwick Crawley

    4.50 of 5 stars Outstanding

    Travel Blogs from Crawley

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