Le Meridien Gallia
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TravelPod Member ReviewsLe Meridien Gallia Milan
After a train strike and 7 hours of impotent inactivity, this place rocked!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Le Meridien Gallia Milan
Ok, but hidden costs
Staff were very friendly and helpful, hotel was convenient to Central Station (not the best or cleanest area of Milan though) which is about 1/2 an hours walk to the centre of Milan (Duomo) or 10 euros in a Taxi 1 way, so if u want spend most of your time around the cathedral this is probably not best situated. Hotel was not wortth 5 stars I would give it a 3/4 due to lack of services available. Room was spacious with a large comfy bed, but bathroom a little mouldy in places and although the shower was a feature of the hotels 1920's styling, it was not the best I had ever used. We had a cot for our baby which was was falling to bits with screws jutting out and detatched from the frame. I found the hotel food and drinks to be outrageously expensive, 1 whisky and 1 vodka and orange was 28 euros from the main bar. If you do stop here I would also advise taking your own iron as I don't mind and prefer to do my own ironing, however the hotel does not supply them as "it is a service that they would like to do for you" and charge you for! If I went again (which I probably woud not as I found Milan to be one big mass of graffiti absolutely everywhere (went to Venice for the day and thought it was much better for clothes and scenery!)) I would probably stop nearer the centre.
I had a great stay here and loved the hotel. My room was beautiful. Large, fantastically comfortable king size bed with great sheets and pillows. The bathroom was utterly huge. Fridge well stocked, good tv. It was quiet and yet the location was perfect for everything. Staff were most helpful. I couldn't fault it and would definitely return.
Other reviews had us worried
Other reviews had us worried, but we were delighted with our stay at the Excelsior Gallia. Huge room, huge wardrobes, loads of space and a bathroom to die for - marble everywhere and a separate room for the toilet and bidet. Can't comment on the food as we didn't eat there, but when I reported a dud lightbulb in the bathroom, it was replaced instantly. The area is a bit dodgy, right beside the Central Station, but we preferred to be away from the biz, and the Metro is excellent and cheap. The Duomo area can be packed with tourists. We took a train trip to Bergamo and ended up being fined - we didn't know that even with valid tickets, you can't just get on the train, the tickets have to be validated by date-stamping them in a wee machine at the entrance to the platform. Being foreign and not speaking Italian is not considered an excuse! Other travellers beware!
Historical Building and Nice Stay
Milan was the last stop on our 2 week trip through Italy and the Hotel Gallia was a pleasant stay on our tiring voyage. The hotel is located literally right next to Stazione Centrale which was refreshing considering the 4 hour train ride we just took and the luggage we were carrying. The hotel is a bit far from the main shopping and tourist areas, but the convenience of easy access to transportation (Rail, Metro, Airport Shuttle) far outweighed this negative. The hotel exterior was beautiful and the interior lobby was nice (not elegant but pleasing from a historical perspective). The room we received was spacious and clean and renovated in a 1920's art deco motif. The room included 2 double beds connected into a single king bed, a desk, a small love seat, a mid-size tv with local Italian channels plus a few German channels and CNN/BBC/CNBC and 6 pay channels, and a large closet with a safe. The bathroom was spacious and decorated with marble panels, and the tub itself was large and designed for relaxing baths.
The bathroom also included basic ammenities like soap, shampoo, bath foam, shower cap, cotton balls and swabs, thread kit, plenty of towels for 2 people, and a hair dryer with a plug for 110V electrical devices.
I was definately not disappointed with the room ammenities and I found my stay incredibly relaxing. There were a few things I didn't like about this hotel. Service could definately be better. I detected a certain level of arrogance, and communication was a barrier since English is not a skill possessed by much of the staff (with the exception of the concierge). The area is noisy since the hotel is situated right next to a busy Piazza with plenty of auto traffic.
Expect to tip everybody but I suppose this is the price you pay for staying in a 5-star hotel. To sum, this hotel doesn't entirely have a 5-star aura. Hard to explain but if you've ever been in a Ritz-Carlton, you'll notice the difference. Nonetheless, my stay was comfortable and relaxing. I would probably qualify this as a 4-1/2 star hotel so if you're looking for a higher level of pampering, definately find an alternative. I got an amazing deal on my room rate through Priceline, so I'm giving this an above-average rating for the price I paid.
Give this one a miss unless you have a gun to your head
My husband and I stayed at Le Meridien in September 2003. It was Italian Fashion Week and most hotels were fully booked. That Le Meridien still had vacancies should have been a warning. The neighbourhood is dodgy - right opposite the train station. As we were parking our car infront of the hotel we were greeted by some charming local ****** against a tree feet away from us. Within minutes of checking in, the receptionist "lost" my husbands credit card, which was never found. They then took us to a cold grey and pink room with no windows and a dirty carpet, which looked like the sort of old people's home you hope you never end up in. It looked like it had last been decorated in 1904. No bathrobes, 1 towel etc etc. How this place ever got into the Leading Hotels of the World book is a mystery. it is a complete dump. We asked for a different room "with a window" and we were put into a "refurbished" room on a higher floor. Five star luxury THIS IS NOT. The bathroom was dirty, the carpet was dirty. We ordered room service. I decided to order the things it's most difficult to mess up - two sandwiches, 1 smoked salmon and 1 toasted cheese. The cheese was sweaty and the salmon was full of bones and gristle and even the bread had seen better days. Both had a whole packet of ready salted crisps thrown over them randomly. Including a coffee the bill came to 54 Euros. There is no English language TV, not even CNN, just Italian television and pay to view films. Breakfast the next morning was served in a shabby dining room which was cold and as silent as the grave. All in all, a horrible experience. We checked out as fast as we could.
The hotel looked tired and dirty inside. The rooms were very small, even for a deluxe room. We reserved a room with a king size bed - called the hotel at least 3 times prior to arrival. At check in, the front desk said it was never noted. When asked for a larger room. The receptionist said, "You could get a Presidential Suite, but I don't think you would want to pay for that." There was no shampoo, hair conditioner, body lotion, or bath robes. When we asked for "hair conditioner", they thought we said, "no air condition." The hotel staff did not speak English well, which is very surprising for a luxury hotel in Milan. When our key did not work on the third night, they said it was our fault because our reservation was only for 2 nights, even though we did tell them at check-in that we would be staying for 3 nights.
There was a lot of miscommunication. The staff's attitude was not very accomendating. We have traveled through out the world. We have stayed at 5 star hotels and some small local hotels in Europe. This had to be the worst hotel that we have ever stayed at. This hotel definitely does not deserve to be in the Leading Hotels. We have come to appreciate Four Season hotels' consistant high level of service level. With a little time my husband and I have for each other, the last thing we want to do when we can get away for a weekend is to "fight it out" with the hotel staff.
Despite the attractive exterior, the service and interior of this hotel is truly disappointing and fails to be a true 5 star hotel. The hotel reception was rude when we asked for a quite room during our check in and they gave us a noisy room that was dirty (stains on carpet) and very old. We asked for a different room and got a refurbished room that was quiet but one which was not fully serviced, e.g. only 1 bath towel.
When the doorman came to move us into the second room, he too was rude and in his haste to move the luggage, hit me with my bag. I was disappointed to experience such lack of service and unfortunately could not recommend this hotel to anyone interested in a 5 star experience.
The positive: the concierge who were very helpful and took the initiative to help us.
Mixed feelings about this hotel...
Pros: Convenient location, right next to Milano Centrale rail station & subway stop, tram stop; beautiful historic building, pretty good service, good room amenities.
Cons: Expensive for what you get, not much around the neighborhood, not a charming location, parts of the hotel are dirty and showing wear and tear, some of the staff not that friendly.
Our experience: Our room was nice but noisy, we heard the trams and trains everytime they ran, TV reception was bad, hot/cold water was erratic at times, our bed had a dip in the middle, uncomfortable. I don't know if we'd go back but if you're looking for a hotel with easy access to transportation, this is a great place!
Stayed here for one night as the final destination of our four city holiday and what a fabulous hotel. Situated across from the train station and a few metro stops from the Duomo. Room was very spacious with a circular wall and ceiling painted with clouds. The bed was enormous and there was a separate bathroom and toilet. We had dinner in the hotel which was expensive but worth every penny. There is only one thing to beware of and that is that breakfast is very expensive (€33 pp) if not included in your package. Nonetheless a great find and a definite place to return to if in Milan again.
Super de luxe in Milan
Super-luxury hotel housed in a magnificent 1930s building close to the railway station (which is itself pretty spectacular). Beautiful bedrooms and excellent public rooms, including the second most glamorous bar I have seen (after the Ritz in London).
A bit of a trek to the historic centre, but that is no problem, since there are plenty of trams and a nearby metro station.
TripAdvisor Reviews Le Meridien Gallia Milan
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