Dallas Marriott City Center
How has this hotel rated in the past?
- Room service
- Fitness/Health center
- Wheelchair accessibility
Historical Traveler Reviews Dallas Marriott City Center
A comfortable stay!
Arrived after a long flight. The hotel room was spacious, modern and very comfortable. The hotel appears to have been recently refurbished. It is located near the sculpture park and art galleries which was convenient for us and next to a small mall. From a European prospective it was within easy walking distance of Dealy Plaza....although a well connected trolley bus was 50m from the hotel. Parking and check in and were efficient and the restaurant above average. A no hassle stay with a quality room.
Good value on the weekend
We stayed here two years ago when it was Le Meridien and before it was remodled. The difference is amazing.
The rooms were very nice and comfortable, the beds are almost as good as advertised, lots of pillows.
Two minor problems: First, you could not turn the bathroom light on without also turning the coffee station/closet area light on at the same time. So if you had to go to the bathroom in the middle of the night you woke up your spouse.
Second, there seemed to be some undesirables roaming around the hallways. We got a knock on the door late at night and when I answered throught the door, the guy just left. Then I saw him the next morning just roaming around the Plaza of the Americas with a cell phone stuck to his ear. He didn't look like he could afford to stay there.
By the way, the shopping mall in the atrium of the hotel is dead on the weekends.
Nice hotel, your typical Westin
I understand that this hotel was bought and converted to the Westin brand in the last few years. I stayed overnight on business, and found it to be what you normally expect out of a Westin. The public spaces were nice enough, although maybe not quite as elegant as other Westins. Rooms were very nice, and I understand are still being renovated. Mine had a lovely bathroom and all the fixtures you're used to there. Bed - heavenly, as always. However, the mini-bar area was missing the mini-bar, which was a disappointment, but they included a complimentary bottle of water - probably to make up for it. I imagine that this was a function of the renovation. The location isn't great for walking around Dallas in that it isn't really near any areas you'd want to hang out, other than the downtown businesses. However it is right next to a DART light rail station, and that's an easy 5 minute shot to the West End (near Dealey Plaza) which is a really nice little walking area with restaurants and shops and some street activity. It's also adjacent to an indoor mall/business park area with some restaurants, bars and food courts, but it's pretty dead at night and on the weekend - I think it's there only for those who are working in the attached building/s. The hotel restaurant in which I ate breakfast was elegant and nice, but not surprisingly was overpriced. Valet parking $18 overnight. Overall, nice place and I'd stay again if I was in town.
We stayed here the night of our wedding in March. The room was very spacious. The bed was just as advertised, heavenly. The sheets were crisp, but soft. The bed was covered on fluffy pillows. All
the linens (including the towels) had such a clean smell to them. Crawling under the down comforter was like a dream. I saw the next morning that you can buy the bed (I mean the mattress and everything), the sheets, the towels, the shampoo, anything in the room, pretty much. They sell all of their wonderful, comfy stuff in a catelog (or online). If I had money floating around, I'd buy it all and sleep like baby every night.
One word of advice - if you love sugar and cream in
your coffee, bring it or ask for extra when you arrive. The two packets that were provided were not enough to make one cup of coffee sweet. They did have starbucks coffee, though, for the in-room coffee maker.
I thought this would be a luxury hotel, and boy was I wrong! My room teh first night was next to the loudest 3 men on teh earth who were drunk and cursing all night. The next morning (after calling teh front desk twice in teh night to complain) I requested a new room and was given a hrad time. After holding my ground, they gave me a new room, which was much quieter. The bathrooms were absolutely disgusting! my college apartment had better bathrooms. I just felt like it wasn't clean.My biggest disappointment of this trip was when I got an ear and sinus infection during my business trip and needed a ride to a pharmacy to pick up medicine. I was told there was a hotel concierge car and they would give me a ride. I went to my morning meeting, returned at lunch only to be told that car can only be used for a 2 hour period in the morning! Nice of them to tell me this at 8 am before I left. So I took my $13 cab ride to teh pharmacy. I thought they might be willing to help out a visibly sick, single woman traveling alone, but that was not on their agenda. I will NEVER stay at this hotel again, and probably never stay at this chain again either. Save your money and stay elsewhere!
Spend your time and money elsewhere! No twice a day maid as advertised - in fact - no maid at all. Someone's room service garbage still in the hall at 10:30 AM after being there all night. Bathtub rusted on bottom and rust poorly plugged with caulk. An insulting note card about how the hotel believes in "conservation" and so encourages you to re-use your towels, etc. Bathroom door peeling on bottom inside. Room dimly lit, chairs with sagging, half filled cushions. Outrageous prices in resturant - how about $16.00 per person for a lousy continental breakfast? The silent icy stare treatment from the night concierge.
Must have looked a little too trashy for him after 4 hours in the heat at Trinity Fest. Oh, the "Atrium" shopping was completely shut down on July 4th, and only a couple of shops were open the next day when we left at 11:00. All in all, an overly pretentious hotel in sore need of a complete renovation. We stayed at the Bradford Homesuites the night before for half the price and more than double the value.
DO NOT stay at Le Meridien Dallas
I stayed at Le Meridien in Dallas and had a horrible time there. Our visit started on a bad note when we pulled up to check in the valet and bell staff were EXTREMELY rude. It got even worse when we got in the room, while it was adequate it was certaily NOT four star at all. The room was small and dark. The shower in the bathroom had nasty, funky mildew growing in it (YUCK) and there were only two towels total in the bathroom. The posted rate on the room was $350 a night, I payed $150 a night plus an extra $20 for parking. Do yourself a favor and find someplace else to stay. There's no need to pay good money to stay at a hotel with a rude staff and mildew in the showers.
Awful -- Stay Away
I tried Le Meridien over the weekend on a cheap ($55) passport rate. I would have been better off at the Hampton Inn further downtown! Services were non-existent (concierge nowhere to be found, one person sometimes working the front desk), the heater didn't work, rooms were in a run-down state, and I was awakened by a loud noise at 5:50 am that finally went away about 6:20 -- front desk promised to send someone up to check it out. Yeah, right. That never happened. They claim luxury status, but don't believe that and don't be seduced by the discount rates. This place is dreadful. Stay away.
A Smoker's Haven
This past week, I attended a business conference and stayed at Le Meridien. In my opinion it does not live up to 4-star standards by any means. When they renovated the hotel a few years ago, they must have forgotten the bathrooms. Service is understaffed and slow. The rooms were very average. The mattresses were uncomfortable and pillows were extremely flat.
The main disappointment to me was all the smoke filled environment especially in the lobby area. That may not make any difference to some people but my lungs are not able to tolerate it. I became sick and had to transfer to another hotel the next morning. This was inconvenient and caused me to miss part of my conference. You may enjoy staying here if you smoke but everyone else should stay away. I highly recommend the Adam's Mark or the Magnolia. They definitely live up to their 4-star rating.
Le Meridien Dallas Disappoints
In my opinion, Le Meridien Dallas is not up to the 4-star standard of other properties in the chain.
The 3-year-old renovation seems to have been done on the budget of a La Quinta Inn with less than comfortable mattresses, thin foam conforters, and less than luxurious furnishings.
The front desk is understaffed to handle conventions and I waited in line for 40 minutes to check in.
When I discovered that my non-smoking room was full of smoke, I called downstairs and the staff member said, "well, it is a non-smoking room" and then offered to "spray" the room. Only after I insisted, was the hotel willing to move me to another non-smoking room.
In short, the hotel failed to live up to its rating -- both in the quality of service and the quality of the accomodations.
It certainly would be acceptable for someone who doesn't mind paying a premium for a very average and unremarkable hotel.
TripAdvisor Reviews Dallas Marriott City Center
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