HEAVENLY!

I booked this hotel online for a shopping trip with my mother and daughter. I recieved a great deal and did not really know what to expect. I wasn't familiar with Chicago at all. I was just crossing my fingers I picked a good location. We had taken the El from the airport to the hotel. With all of our luggage I was so thankful when we arrived that it was close to the train stop. I requested a cot for my daughter when I booked the room. To my surprise the cot was all set up when we got there. The location of this hotel is PERFECT! Close to all the shopping. With all the hard core shopping and walking all day I was so tired and ready to sleep. When I crawled into that bed I was in HEAVEN. That was the most comfortable bed I have EVER slept in. I did not want to get out of that bed. The rooms were so nice and so clean. The bathroom was HUGE. The only thing that was so, so was the staff. They were fairly busy and "cold". I would deffinately reccomend this hotel to anyone.

Excellent Hotel

I stayed at the Le Meridien one weekend after finding a bargain rate of $129 a night. I have previously stayed at the Four Seasons, and more recently The Peninsula. I was quite surprised by the Le Meridien. It is a jewel tucked away behind Michigan Avenue. I had a beautiful room with a view of the Avenue and the service was wonderful. The lobby isn't nearly as big as some other hotels, but it has an elegant, warm, and intimate feel. I would have gladly paid $200+ for the room I had. I would recommend this hotel to anyone.

A great hotel.

I had a great stay here. Impecibly clean, stylishly appointed guest rooms. Great marbled and tiled bathrooms. Great location. Professional staff. Clean, clean, clean!

Elegant perfection!

Large, elegant rooms. Excellent bathrooms - clean, clean, clean. Great location - just perfect - if you need rejuvination - this is the place. Everything from the fluffy bed to the bathtub - definately a great stay!

First line level staff UNHELPFUL

I spend more than 200 nights/year away from home. I go to Chicago 5 to 6 times a year. This hotel is nothing special. The first line staff are completely inept. It took me 3 hours and only after finally getting the manager on duty did I get a room with an operable internet connection.

The first line staff was completely indifferent to the inoperable line in my room. The manager agreed to my request to simply try another room's internet connection...and guess what! it worked....

Don't bother with this hotel. Stay at the Courtyard or Hilton Garden for a comparable room, lower rate and a first line level staff that is competent.

Perfection

Wonderful experience! Staff was very friendly and helpful. Room very clean, comfortable, nice extras (i.e. padded hangers, magnifying vanity mirror). Bathroom was a huge, great shower, separate watercloset. Decor modern and sleek. Location could not be better. I found this to be the perfect blend of luxury and value. I will be a regular here.

Guys night out

Stayed here for an annual get together with the guys in Chicago weekend. Got a suprising upgrade from the front desk help to a spectacluar corner suite overlooking Michigan Ave on the 17th floor.

Room was very nice. Bathroom...HUGE! Bed was comfy. View...priceless.

Bar was acceptable. Resturant was ok but with a very slow/uncaring service for a Sunday brunch. First time there and was pleasantly suprised. Would recommend it easily.

Refined Retreat

We stayed at Le Meridien on the night of our wedding. The staff was very helpful, as we needed a very late check-in coming straight from our reception. They were expecting us when we arrived (true-it's hard not to miss a woman in a wedding dress, but they still made us feel very pampered). Although we used Hotwire.com to book our reservation, they upgraded us to a magnificent suite facing Michigan Avenue, with a view of the lake. The lobby is quite beautiful, and what distinguishes it from most is that it is located on the fifth floor of the building. The street entrance is just that, merely place to take the elevator up to the real lobby. Because of it's location, it is very quiet, with none of the usual street noise or traffic. Our suite was spacious, plush, comfortable and elegant. We liked the luxurious, minimalist take on the decór, and the bed and linens were very comfortable. We liked the pinspot reading lights, something we had not seen before in a hotel. The bathroom had a freestanding marble shower and a large marble whirlpool tub. The concierge was very helpful in finding a disposable camera for us when we realized we'd left ours at home. We also ordered and enjoyed the room service. Le Meridien does justice to its French origins by delivering excellent pommes frites. Overall, we loved our stay and would recommend Le Meridien highly.

Pick another

The rooms, the windows and the lobby are small and very ordinary. Front desk not helpful. Bar very average. With all the great hotels in Chicago pick another one.

Luxurious Comfort within the Heart of the City

This hotel was everything we expected and more. The decor was tasteful and the rooms so comfortable I didn't want to leave. The bathroom in our room was huge which makes a refreshing change to the 'no room to swing a cat' bathrooms usually found in hotels. This is also one of the most comfortable beds I've ever slept in.

The staff were all pleasant and polite particularly Richard, the doorman who knew all the best restaurants in Chicago. One word of advice - the concierge is useless and was unable to answer many of our questions. Go and see Richard - he'll sort you out!