Le Meridien Kuala Lumpur
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How has this hotel rated in the past?
- Shuttle bus service
- Drycleaning onsite
- Meeting rooms/conference facilities
- Free High-Speed Internet
Photos of Le Meridien Kuala Lumpur
TravelPod Member ReviewsLe Meridien Kuala Lumpur
Very comfortable, very conveniently located. Next door to its twin, The Hilton. Fabulous restaurants, can thoroughly recommend the nightly buffet.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Le Meridien Kuala Lumpur
Great city hotel
We stayed at the le meridien for 3 nights on a stop-over recently. The hotel is in a great central location. It was so easy to get to using the KLIA express and also on check out you can check in your luggage at the train station for your flight! Its so easy! On check in we were disappointed to discover that we were not in the lake gardens view room we had reserved. When we pointed this out the staff were very apologetic and not only moved us to a lake gardens view room but also upgraded us to an executive room! This room was fairly small for an exec room but it was clean and modern, the bathroom was a great size with the bath tub located next to the window with panoramic views of the city! We did not eat in the restaurant once! Because of the great location it is so cheap and easy to travel around KL and eat out. One day we were not ready to have our room cleaned at 10am so we asked the room boy to come back in an hour and our room was never cleaned. This was probably the only annoyance in our whole trip. On check out the porter was happy to carry all of our luggage to the station KLIA check in desk. Great city hotel!!
I really like this hotel. I thought I wrote a review before but don't see it here. I've stayed here about 30 days this year. I'll try to comment on a few things other than the decor and staff which I find just fine.
I prefer it to Hilton next door because it is cheaper for me and equally nice (but in a more traditional way). The main price differential is due to the fact that Le Meridien has COMPLIMENTARY Internet Access.!!! At Hilton, with effectively the same room price, they charge about US$20/day additional for in room access.
Love the location here. Train station right there. Access to everywhere.
They used to have free access to elevators but now they are keyed with your room card so you have to haul downstairs to collect visitors. Booo.
As for breakfast, I find the buffet extremely disappointing. Worst I've seen anywhere in Asia. I've had classy hotel buffets all over too--Hilton, Conrad, etc.--elsewhere, I'm usually I'm tempted to stuff myself because there are so many delicious looking things. In contrast, at Le Meridien, there was hardly anything I wanted to eat. Coffee is like sludge too. If its not inlcuded in your room (always seems to be because no one would eat there twice) it would cost MR55. I'd much prefer to zip across the street to McDonalds for breakfast personally. Get some real american OJ there instead of orange drink.
Check it out. If you want, stay in Hilton a night, stay in Le Meridien a night. See which works better for you for the rest of your trip. Oh, if you want another part of town, Crowne Plaza is pretty nice too (also charges for internet in room though).
Great hotel but hard Beds
We stayed at this hotel in April for a couple of nights of our honeymoon. The hotel is very new and has a grand reception. The location is convenient if arriving from the airport as directly attached to the express rail station to/from the airport.
The rooms are of a very high standard including beautful marble bathroom with a japanese style electric toliet (an interesting experience in itself for the brave!). Breakfast was vert good with a range of western and asian cuisine in nice surroundings.
Only complaint was that the beds were incredibly hard, we asked if there were any rooms with softer beds but were told they were all the same.
The pool is very nice and shared with the adjacent Hilton.
The location is not directly central so you will have to get the train to go anywhere but its right by the main Sentral station and its very easy to get anywhere.
Excellent staff & service at Le Meridien
Stayed for 4 nights & couldn't fault staff or service. Found concierge staff extremely helpful with advice. Room splendid & had lovely view over gardens & lake, & pool excellent. Breakfast first class & other meals also. Will stay again especially as so handy for all 3 lines of train transport. All staff conversant in English.
Would have loved to have stayed at the Hilton !
Stayed at the Le Meridien for 2 nights as a stop over between Bali and the UK to get some city life after chill-out.
Chose the Le Meridien based on reviews and convenience. It has a lot going for it but falls down badly in their staffing and atmosphere - the Hilton next door was buzzing by comparison. A good bet might be to stay at the Le Meridien (it's cheaper) and eat at the Hilton - quite easy as you can cross charge between hotels.
The hotels promises the ease of checking in and be greeted at the station below the hotel. There is a desk there - but only to promote the hotel. No offer of porterage - when asked we were advised it's easier just to go yourself to the hotel - which is a bit of a trek through the station, a shopping centre, busy road and lifts to get to reception.
Reception staff very polite and efficient. We'd booked a suite and were allocated a suite on the 32nd floor with fantastic views over the parkland and city. Room was beautifully furnished and had everything you could want.
Our room gave us access to the club floor - not worth the extra at all. There is 2 small lounges and for 2 hours a night you can have drinks - though we had to ask for refills as the staff were more interested in their computer and hiding rather than serving.
Pool is shared with the Hilton and is very pleasant for a city hotel. Water a bit cool - perfect in the KL humidity.
The big failing of the hotel (staff aside) is the food. We wanted to eat on the first night at 9.30pm and almost all the bars and restarants were empty. The food we ordered took some 20 mins to come and was incorrect to the order (they'd forgotten a steak for one of us !). On correcting we waited another 15 mins for another steak - this was lukewarm and without the vegtables ordered. The staff were fully occupied setting up for breakfast.
Breakfast - that was manic - this is when we realised the hotels was full of tourists - mainly Japanese - and the hotel could not cope with the numbers. Many of the buffet items had run out. Most the hot food was non-western. Simple things frustrate - there was a choice of 2 juices only - on asking for an apple juice this was point blankly refused ! The fresh fruit had run out and was only topped up when we were leaving. The next day had an earlier breakfast - most things were stocked but the staff didn't seem any better than the previous day.
Room service the next day was similarly incorrect to the order. No apology or refund again.
The hotel is very will situated for the train to the airport and it's rates are about half that of the Hilton. The management need to take a step back and sort out the frustrations - it has the potential to be a good hotel - but will never be in the Shangri-La / Manderin Oriental league.
Ideal for longhaul stopovers
I arrived at Le Meridien after 6 days sailing, despertate for some home comforts before venturing further into Malaysia. Le Meridien was perfect and still only 4 months old, incredible value by UK standards. My room was superb, very comfortable, with stunning views of KL. Most of the staff were young and still finding their way around, but very friendly and helpful. I couldn't fault the place. Being next to the Central station and the Airport Express - but only a short taxi ride from the city centre - its ideal for longhaul stopovers. I wish I'd had more time to check out the rest of the facilities, particularly the pool shared with the Hilton next door. Excellent.
Enjoyed the experience!
Spent three nights here at the start of March and was pleasantly suprised. Great Location next to KL Sentral station with easy access to transportation on the KL Espress to the Airport, the Putra Metro line and the KL Monorail. You can reach most parts of KL in a short period of time.
The hotel is very new (around six months old), clean and the staff are very helpful and acoomodating (They will even take your luggage to the station for you!). Room service is not bad albeit a little expensive (with prices still cheaper than Europe/US). The room was huge and had all the neccesary amenities (Kettle / Iron / Big Screen TV - with English and Japanese tv / Fridge and Internet access). The Bed was also very comfortable! Being a high floored room I had a great view of the city!
And the cost for all this was MYR250 +tax (total MYR287.50) per night (around £40)!
I would highly recommend this hotel especially for its location!
Brand new and only open 3 months - the hotel is located next door to the identical Hilton by the terminus of the KLIA shuttle train from the airport but a stroll from Central Market etc. The facilities are superb (pool etc shared with the Hilton) and the staff are wonderful. We stayed on one of the business floors (about UK pounds 75 a night for two including breakfast, laundry and cocktails) and were the only people there - rather like having your own butler service. Everyone seemed to know our names and it was a splendid experience. Food was great although we walked the 50 metres to eat in the Hilton next door a couple of times to people watch.
Le Meridien is sure to be THE place to stay in KL once it becomes better known (the don't seem to advertise). Hope they can maintain their costly staff budget in the meantime for these people were perfect.
So do try real quality while it is still affordable.
One minor inconvenience is the insistance on seaching EVERY vehicle (taxi etc) - mirrors underneath, boot /trunk inspection etc coming onto the site (Hilton next door - reasons obvious). Scary but a wise precaution and done with professionalism and good humour.
A truly great hotel which easily beats my usual business haunt the Shangri La.
Enjoy it while it lasts.
TripAdvisor Reviews Le Meridien Kuala Lumpur
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