Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec, G1R 4P5, Canada | 4 star hotel
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This 4 star hotel, located in the La Cite area of Quebec City, is near Tours Voir Quebec, Upper Town (Haute-Ville), Les Promenades Fantomes (The Original Ghost Lantern Walking Tour), and Rue du Tresor.
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          TravelPod Member ReviewsFairmont Le Chateau Frontenac Quebec City

          Reviewed by p2pjaguar

          Great hotel, great location

          Reviewed Jun 9, 2015
          by (5 reviews) London , United Kingdom Flag of United Kingdom

          Faultless Hotel in a prime position. Great views and good service with a good underground car park and access to the old city.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by bevaa


          Reviewed May 11, 2015
          by (20 reviews) , Australia Flag of Australia

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by stevenbranco

          Beautiful hotel

          Reviewed Dec 19, 2014
          by (2 reviews) Toronto , Canada Flag of Canada

          Have been here before during the summer months, but at Christmas it was breathtaking.

          O Christmas Tree, o Christmas Tree...
          Québec, Canada
          View of the Fairmont Le Chateau Frontenac
          Québec, Canada
          Doggy Service for La Sra. Foxita
          Québec, Canada

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by carmarmax

          King and Queen for a night!

          Reviewed Jul 2, 2014
          by (17 reviews) , United States Flag of United States

          Fairmont Le Chateau Frontenac is an oasis in Quebec. Settled on the major promenade towering over the Old City, Le Chateau Frontenac offers stunning views of the St. Laurent River, Saint Jean de I'Ile d'Orleans and some rollings hills. The staff greats you at your car and will escort you inside to check in and bring your bags up to your luxurious room with views of the courtyard or the city. The hotel has a a few bars and lounges to enjoy a glass of wine or a cocktail in a romantic atmosphere. Extremely close (less than 2 minute) walk to the Funiculaire and stairs to Old City as well as 5 minute walk to many cafes and restaurants, this truly is the city "hub." You deserve to treat yourself to a stay at the Fairmont Le Chateau Frontenac, but if funds are tight, at least stop by to snap a few photos or have a drink at the glass window'd bar.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by russelljm60

          Walking tour

          Reviewed Jun 29, 2014
          by (7 reviews) , United States Flag of United States

          Through Quebec City and to Le Chateau Frontenac.

          Quebec City
          Quebec City, Canada

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by russelljm60

          Walking Tour

          Reviewed Jun 28, 2014
          by (7 reviews) , United States Flag of United States

          Through Quebec City and to Le Chateau Frontenac.

          Quebec City
          Quebec City, Canada

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by schwanman

          Great Place To See -- Even If You Don't Stay!

          Reviewed May 19, 2014
          by (15 reviews) Chicago, IL , United States Flag of United States

          We didn't stay at the famous hotel, but walked all around and through it. A stay certainly would be memorable here, but it was a little out of our price range!

          Crossing To Quebec City
          Quebec City, Canada
          Chateau Frontenac
          Quebec City, Canada

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by minggaang

          luxury n class

          Reviewed Dec 17, 2013
          by (11 reviews) Sydney , Australia Flag of Australia

          Luxury in the air, the magnificent chateau and fairmont luxury

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by pjcost

          A storybook hotel

          Reviewed Oct 11, 2013
          by (5 reviews) San Carlos , United States Flag of United States

          This hotel is lovely. We had a room in a turret that is magical.

          Our room is the top turret
          Quebec, Canada
          Homage to President Reganfairmont
          Quebec, Canada
          The sitting room and office in the turret room
          Quebec, Canada

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by ve3hbj


          Reviewed May 31, 2013
          by (3 reviews) Grand Valley, Ontario, Canada, , Canada Flag of Canada

          Well the lobby at Starbucks came in handy as we ducked in out of the weather.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by natsully

          Beautiful, beautiful, beautiful...

          Reviewed Oct 19, 2011
          by (17 reviews) Wherever I rest my head at night!! , Australia Flag of Australia

          There's not much else you can say about this property, but that it's beautiful. The people are friendly and inviting and more than happy to help, the rooms are really lovely, the view is spectacular, the location is perfect...all good!!

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Fairmont Le Chateau Frontenac Quebec City

          Not worth it!


          For a five star hotel, it's average. The atmosphere in the bar is great but that's about it. We specifically asked for a non-smoking room. They said we were definately in a non-smoking room. When we got to our room there were ashtrays and matches everywhere! I went to ask again about the status of the room since the hallways stunk of smoke and they said that on the fifth floor they have both non-smoking and smoking rooms side by side! To make matters worse, after I spoke to them, without asking, they sent someone to our room to remove the ashtrays (which weren't the problem since we weren't smoking) and sprayed an obnoxious perfume throughout our room!! Now we had cigarette smoke and perfume!!

          We had to leave our windows open all day to get rid of the smell and it was freezing outside! If you want a non-smoking room, make sure you ask for a "non-Smoking Floor". Otherwise, the hotel is average, the bedding and couches were totally old and outdated. The gym was small but had modern equipment. I would stay at a boutique hotel nearby and just go to the hotel for a drink in the bar!

          The Chateau Frontenac never disappoints!


          Years ago, my wife and I spent a weekend at the Chateau Frontenac and loved it. This summer we and our adult daughter stayed for a long weekend and loved it again. The Chateau is the epitome of classic travel: a very large hotel with every amenity one could imagine, well-trained, well-spoken and friendly staff in every job, comfortable accomodations (even at a mid-level price), a wide range of dining rooms and a magnificent site overlooking the St. Laurence River. One evening we ate in Le Champlain room; even though it cost a fortune, the meal and service and setting were stunning. When I get rich, I want to eat there weekly!

          We three thoroughly enjoyed our stay at the Chateau Frontenac: five stars!

          Five star it was not!


          Our first impression of Canada was arrival at this hotel. We had booked the trip of a lifetime, and it was certainly that! We had booked Fairmont Hotels throughout, being led to believe from all their adverts, that they were the top hotels. How disappointed we were. We carried our own bags into the hotel reception, where they remained for an hour and a half. We were sent to a room, supposedly an upgrade, with two windows which were about eight feet from the ground and measuring approximately three feet by one foot. It was so dark we thought that we had arrrived in the middle of the night, and not in the middle of the afternoon! We requested a change of room. After a great deal of fuss, and many words with the general manager, Mrs. Johnson, we were sent, not shown, to another room, which was acceptable. This room however had no tea or coffee, no milk, a broken seal and items missing from the mini bar, and one bathrobe between two. The final straw was out of date food in the items on offer for sale. Cashew nuts, at $6:50 and a year and a half out of date! Recommend this to our fellow five star travellers? (We always stay in five star hotels.) Most definitely NOT.

          Mixed reviews


          It looks like every fairy-tale castle you saw in picturebooks when you were a kid. It's steeped in history and has the best possible location -- easy to navigate anywhere in the Old City, both Upper and lower town. But...it many ways the Chateau was a disappointment. My husband and I just came back from our trip north and three nights there. We'd planned this as a special celebration of our 10th wedding anniversary.

          But for the price -- and all our hopes -- we felt let down by the services. When checking in, and before we shared the news of our anniversary, we were told we'd been "automatically upgraded" to a "park and river view" room, though we'd specifically requested a view of the Old City when booking. It sounded fine, so we didn't make a fuss but we should have when we discovered that the view was through a tiny window so deeply set into the wall the only way to see out was to hoist yourself onto the heater and wedge yourself sideways into the embrasure. And, okay, I admit we kind of hoped for some gesture when we told the woman registering us that it was such a big anniversary, but there was no nod to the event during our stay. Although, I thought at first there was -- I was surprised by the way they presented the pay-as-you-go foods in the room, arrayed in a basket on a side table, quite apart from the fridge hidden in the armoire, where the price list of in-room food was kept. I think travelers unaccustomed to the idea of food in rooms might have delightedly helped themselves, thinking it was a gift from the hotel, only to find themselves paying through the nose at checkout. Our television wasn't working, despite numerous visits by technicians, which became critical when my husband's unexpected bout with the flu coincided with a sudden squall of 35-mile-an-hour sleet-filled winds and we had to keep to our room. No apologies were offered by the hotel management about the TV, just a "repairs postponed" form left behind in our room -- not even when we checked out and reminded the clerk, who announced "That's good to know. That's critical." On checking out, the front desk forgot to pass along our early request for our car and neglected to remind us that we had items in a safety deposit box (there are no safes in the rooms for passports). Yes, that's largely our responsibility but it would have been nice to be reminded or if token regret had been expressed when we had to come back two hours later to retrieve our things. Sigh. We made a tacit decision to greet each of these small setbacks cheerfully and with smiles for the nice but inexperienced people working there; maybe we should have kicked up more of a dust but it was a celebration and we wanted to have a good time with no acrimony. I just felt like I had to pass the word along to others who might be making a big splurge like we did. I've heard really wonderful things about the Dominion, if you like a modern boutique-like hotel, and I saw many absolutely charming smaller hotels nearby, if you're into history and would like more thoughtful attention than seems possible in such a large, tourist-focused endeavor as the Frontenac. Happily, the city itself was such a joy to explore it would take a lot more than a mildly poor hotel experience to ruin any trip there. We'll go again but book elsewhere and use the money we saved on the hotel for another meal at the excellent L'Echaude!

          Don't let the bed bugs bite you.


          My husband and I did a three-city trip (Montreal, Quebec City and La Malbaie) in April 2003 and stayed at Fairmont hotels in all three places. I was looking forward to staying at Le Chateau Frontenac b/c it was rated the highest out of the three. The architecture of the hotel was impressive, and the location great, but I was horrified when I got eaten alive by bed bugs! Of course we complained, and the hotel upgraded us to a very nice room while offering profuse apologies. The disturbing thing was that the hotel management said this wasn't the first time someone complained of bed bug bites. I was paranoid for the rest of the trip. Also, chlorine smell was really strong on the swimming pool floor when I visited, so if you are sensitive, request a room on a different level.

          Romance & history reign at Le Chateau Frontenac!


          Imagine waking up in a French chateau overlooking a river once navigated by couriers du bois, exploring narrow cobblestoned streets lined with 17th century homes & shops, dining on cedar plank salmon or roast venison prepared by top Canadian chefs? If you adore European-style cities, great food and history, what are you waiting for? For history buffs, Chateau Frontenac offers no end of tantalizing tales... Charles Lindburgh showing up at the front desk on an errand of mercy, parachute in hand, Winston Churchill, FDR & Mackenzie King convening there to plan D-Day...the more you dig, the better it gets. The rooms are all fantastic, like the Chateau itself decorated to 19th century manorial standards, dark woods, buttery golden printed wallpaper, thick maroon carpet and marble floors. Many of the views are simply breathtaking...ours overlooked green-tinged copper rooftops, boardwalk and St.Lawrence River. The service is unfailingly polite and gracious, from reception to concierge to restaurant staff. Our late evening dessert at La Rotonde was an experience in itself...a charming waiter brought a coffee wagon to our table and prepared our selection, Jamaican Blue Mountain coffee in a French press. Desserts? A pear almond torte to die for... For those of you whose French is limited to "bonjour" and "c'est la vie", fear not. Everyone at the Chateau and elsewhere in Quebec City will speak to you in English. If you can, do try to speak French though. It is a wonderful opportunity to practise your high school French; nowhere will you find a more appreciative and encouraging audience.Barbara from Toronto

          Fantastic, Magical Frontenac


          This place is the best! Stayed there for my honeymoon, May 27th-30th, onthe gold floor. Stephaine, our check- in person was incredible! She upgraded us to the Reagan Suite, a huge 2-room suite with 2 bathrooms for the price wewere to pay for a regular suite. The "extra" services never stop. They sent uscomplimentary chocolates as congratulations for our marriage, free bottled water and cookies each night, as well as the daily weather report and newspapers.There is nothing they won't do for you if you simply ask.By far this was the best room I have ever stayed in, and in one of the best hotels in the world.Gary Springer

          Beautiful location


          We stayed here last May 2003, and had a wonderful time! A really fantastic hotel does make a difference. The location is superb, and looking at the hotel at night is something else. We had great service when going for our massage, and the staff helpful and nice. The only drawback is that this hotel property does not offer an extensive spa service or have a facility that can be compared to other 5 star hotels. But I heard that they were going to do this soon... If you go to Quebec City, stay in the Old town, and stay at this hotel!

          Hated to leave Quebec City


          Mom, Dad and 2 tweens had a wonderful week. As we had never been I insisted we stay at the Frontenac as I love historic hotels and have never been disappointed with a Fairmont Hotel. The location was unbeatable for accessability to everything. Our room was small but not cramped with all amenities, bathrobes, coffee, snacks, minibar, marble bath. The view was a magnificent panorama of the ice floe laden St. Laurence Seaway with the Isle de Orleans and the mountains in the distance. The kids spent every spare minute on the toboggan run and skating rink just outside the hotel or in the pool and jacuzzi. The hotel has an excellent breakfast and lunch buffet. The food in Quebec city is hard to beat. You can readily see that America views food as a commodity while the French treat it like a religion. Avoid touristy restaurants and seek out the places locals go. Laurie Raphael is outstanding (without kids). Also great was L'Echaude, Le Cafe du Monde and Le Cochon Dingue. Our kids loved the bistro food. The Aviatic club has some of the best sushi I have ever tasted ($1.25 C for 2 pieces). My daughter loved the duck rolls there so much that she ordered them for dessert! La Musee de la Civilization is wonderful. We spent two days there with the kids. Definitely worth a day trip is the Village du sport at Valcartier. A water park turned tubing megapark with 8 person rafts and spinning round rafts and descending at hearstopping speed down the iced up super slides. Skiing at Mont St. Anne was the best skiing ever. The kids loved their glades I couldn't get them to quit. Halfway down the mountain is the sugar shack. They pour your maple syrup on the snow and you roll it up on a stick and sit overlooking an incredible panorama while you savour your ambrosia. At the entrance to the gondola you can pick up a crepe filled with wonderful fillings and eat it out of your hand. Up at the mountain are two restaurants that are amazing l'Auberge Camarine and l'Auberge Baker. They are a real culinary gem in a french farme 5 courses for $17 C! None of us wanted to leave and usually we are ready to get home after a week. I can't wait to go back next winter.

          You don't have to be rich.


          We went for the last weekend of Winter Carnival.

          We are retired and not at all wealthy but this was a very reasonable "treat". Surprisingly affordable, our room had a view of the courtyard.

          The staff was magnificently courteous, friendly, helpful, and enjoyable. We felt very important because of the way they always knew even your name.

          The Chateau is magnificent and the location is beyond description. And we certainly had snow.

          The food was to die for...very affordable (we got canadian money in the US and used it for our 3 day stay, complete with room service in the morning and a different restaurant within the hotel each night. The shopping is the only thing that was a bit pricey, but they don't mind you browsing to your hearts content.

          The local people were SO friendly at the carnival as we strolled about. MUCH laughing and picture taking. The streets and shops make you feel you are in Europe.The best was the Caleche ride we booked for the two of us, which was taken in a howling blizzard...but the driver..ask for Danny Doyle...was so great that we loved every frigid minute of it.

          I took 700 dollars canadian with me and came back with change. No one should be intimidated by this castle of such historic significance. GO!!!

          It is a trip not to be forgotten, and be sure to ask for Andre for your Bellman....he knows EVERYTHING. Manan behind the desk would be a lovely extra too.

          Can't say enough good about it. A lovely area too. Tour old town and all about the area.

          Smile often, learn a few courtesy phrases in French and you will be a LOVELY American.

          The only thing that disappointed me is everyone wants to dress casually and so this is permitted. I miss the days of the Tiaras and ball gowns on the gorgeous carpets that had to be taken up due to the new "casual" attitude.

          Have Fun!!Let me know how you liked it!!


          TripAdvisor Reviews Fairmont Le Chateau Frontenac Quebec City

          4.50 of 5 stars Outstanding

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          Traveler Photos Fairmont Le Chateau Frontenac Quebec City

          Chateau Frontenac
          Montreal, Canada
          Quebec, Canada
          Carriage ride
          Québec, Canada
          Le Chateau Frontenac
          Quebec City, Canada
          Quebec City
          Quebec City, Canada
          View of the Fairmont Le Chateau Frontenac
          Québec, Canada
          Frontenac dominant le Saint Laurent
          Quebec City, Canada
          The sitting room and office in the turret room
          Quebec, Canada
          Chateau Frontenac Sunset
          Saint-Nicolas, Canada