Le Meridien Mexico City
How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Fitness/Health center
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Historical Traveler Reviews Le Meridien Mexico City
Un nouvel hôtel génial!
Nous avons vraiment apprécié notre séjour ici. L'hôtel était propre, sûr et situé au centre de la ville. Le service était excellent. La suite de deux pièces est un choix parfait pour les familles qui ont besoin d'un peu plus de place pour s'étaler. Le buffet de petit déjeuner était un gros plus, nous permettant à tous les quatre de nous rassasier avant notre journée de visite. Le seul bémol a été un conduit bruyant du système de climatisation. Vaut vraiment bien son prix dans l'ensemble. Nous y retournerons certainement.
Tolles neues Hotel!
Wir haben unseren Aufenthalt hier wirklich genossen. Das Hotel war sauber, sicher und zentral gelegen. Der Service war ausgezeichnet. Die 2-Zimmer Suite ist eine ausgezeichnete Sache für Familien, die etwas mehr Platz brauchen. Das kostenlose Frühstücksbuffet war ein toller Bonus, so konnte wir 4 und vor einem Tag mit Sightseeing gut stärken. Einziger Nachteil war die sehr laute Klimaanlage. Aber es war das Geld wert und wir kommen auf jeden Fall wieder.
Sehr gutes Hotel im Zentrum von Mexico City!
Wir hatten das Vergnügen, sieben Nächte in den Embassy Suites in Mexico City übernachten zu dürfen. Wir haben schon in vielen Hotels in der ganzen Welt übernachtet, aber so entgegenkommende und freundliche Angestellte sind uns noch nirgendwo begegnet.
Vom ersten Kontakt mit dem Empfangschef, Antonio, der uns half, Transport vom Flughafen zu organisieren, und Bernardo, der uns später mit Wegbeschreibungen zur City und Restaurantempfehlungen behilflich war, fühlten wir uns wie zu Hause. Bernado, Gonzalo und Roberto waren äußerst hilfsbereit und fachkundig.
Unser geräumiges Zimmer war immer in einem ausgezeichnetem Zustand und sauber.
Felipe und die Angestellten vom Empfang waren freundlich und hilfsbereit. Auch die Angestellten an der Bar und im Restaurant boten einen freundlichen und höflichen Service.
Unsere Reise hat uns so gut gefallen, dass wir uns schon darauf freuen, wenn wir im Januar hierher zurückkehren.
Great Hotel in the center of Mexico City!
We had the pleasure of staying in Mexico City's Embassy Suites for seven nights.
We have been guests at many hotels around the world; however we had never found a more accommodating and friendlier staff .
We had been made to feel welcome from the first contact with the hotel concierge, Antonio, who helped us with arranging transportation from the airport and Bernardo, who later assisted us with plans in the city and restaurant suggestions. Bernardo, Gonzalo, and Roberto were extremely helpful and knowledgeable.
Our spacious room was always in excellent condition and clean.
Felipe and the front desk staff were friendly and helpful. The bar and restaurant staff also provided friendly and courteous service.
We have enjoyed our trip so much we are looking forward to returning in January.
Un Gran Hotel en el Centro de Ciudad de Méjico
Tuvimos el placer de alojarnos durante siete noches en el Embassy Suites Mexico City.
Hemos sido clientes de muchos hoteles por todo el mundo, sin embargo nunca habíamos encontrado un personal tan agradable y servicial.
Desde el primer contacto con el conserje Antonio, que nos ayudó arreglando el transporte desde el aeropuerto, tuvimos la sensación de sentirnos bienvenidos y, Bernardo que luego nos asistió con planes en la ciudad y sugerencias sobre restaurantes. Bernardo, Gonzalo y Roberto fueron extremadamente serviciales y buenos consejeros.
Nuestra espaciosa habitación estaba siempre en excelentes condiciones y limpia. Felipe y el equipo de la recepción fueron amistosos y serviciales. También el personal del bar y del restaurante dieron un servicio agradable y cortese.
Disfrutamos mucho de nuestro viaje y esperamos volver de nuevo en Enero.
Un bel hôtel tout neuf!
Cet hôtel a ouvert récemment et est bien situé, en centre-ville sur le Paseo de la Reforma.
Les suites sont flambant neuves et bien équipées.
Les seuls inconvénients mineurs sont la mauvaise qualité des produits de toilette et la piscine d'intérieur trop petite.
A part cela, tout le reste était bien (cocktails le soir, petit déjeuner) et le service excellent.
Le restaurant Evita est assez bon également mais un peu cher.
Neues, gutes Hotel!
Dieses Hotel wurde erst vor Kurzem eröffnet und liegt sehr zentral an der Paseo de la Reforma.
Brandneue Suites, gute Einrichtung.
Einzige Kleinigkeiten sind vielleicht die Qualität der Toilettenartikel (etwas billig) und die Größe des Innenpools, der recht klein war.
Abgesehen davon war alles wunderbar (Abendcocktails, Frühstück), und der Service war ausgezeichnet.
Auch das Restaurant Evita ist ganz gut, allerdings etwas zu teuer.
A gem of a new hotel!!
We just returned from a trip to Mexico, where we spent the first weekend at Embassy Suites. I can't speak highly enough about this new hotel and hope that it is discovered by enough people so that it can become viable in the long run. Although we were not the only guests, there seemed to be very few others there over the weekend. Our entire family (2 teenage girls/2 adults) was treated as welcomed guests by the staff who did whatever they could to make our stay comfortable (even offering to send someone to the pharmacy to buy our sunscreen before we left on a trip to the pyramids).
The rooms are very upscale, on a par with any in a US big city luxury hotel. A basic suite was fine for the four of us, and the kids loved the 2 flat screen TVs. For the price - 149US per night, including manager's reception (with unlimited beverages and good finger foods) and a full hot bkfast with eggs/omelets to order plus fresh squeezed juices, etc., we felt it was a great bargain. All the common areas, lobby, pool, exercise room are extremely clean and well appointed.
When we arrived, a veritable committee of staff (concierge, bellmen, etc.) moved us into our room, hung up our jackets, brought us flowers (and a glass vase) and gave us cold bottled water. Throughout our stay, the staff remained friendly and incredibly helpful. We especially remember Bernardo (who contacted me before we arrived to see if there was anything he could do in advance of the stay to help us plan) and Arturo, who was very warm and gracious. But ALL the staff was great and did whatever they could to welcome us. It was clear that they wanted us (and all visitors) to have a good impression of their city and hotel. They gave us great tips of what to see and how -- i.e., to take the memorable walk up to the bell towers (and on the roof) of the cathedral.
Too tired to go out one night, we went downstairs to the restaurant and were treated to one of the best meals of our entire trip. An Argentinian steak house, it had wonderful beef, as well as creamed spinach, salads, desserts, etc.
While there did not seem to be a whole lot to see within easy walking distance to the hotel, it was convenient to all the attractions we were interested in (zocolo, anthropology museum, etc.) by cab very easily arranged by the staff.
Our only little glitch was because of a staffing mixup our ride was not waiting for us when we arrived at the airport. This was fixed easily, since the hotel arranged for the Hilton (located right on top of the main airport building) to drive us to the Embassy Suites. Due to the glitch, we were charged very little for the ride. I would suggest reconfirming airport transport one or two days in advance of your arrival (which I neglected to do).
New and good place!
The hotel has recently opened and enjoys a good central location on Paseo de la Reforma.
Brand new suites, good equipment.
The only minor points would be the quality of toiletries (on the low-end) and the indoor swimming-pool is small.
Other than this the rest was fine (evening cocktail drinks, breakfast) and service was excellent.
The Evita restaurant is also quite good but a bit overpriced.
Great new hotel in Mexico City
I'm pleased to be the first person ever to post a review of the Embassy Suites Mexico City, so I'll try to make it very complete...
Let me just start off by saying that I travel on business to Mexico City roughly 4-5 times per year, usually staying for a week at a time, so I know several different hotels in the city.
The opening of the Embassy Suites Mexico City is really a great addition to the city's repertoire of international chains. This Embassy Suites has all the good things you expect from the Embassy Suites chain - i.e. spacious two room suites, free breakfast, etc., but none of the bad things, i.e. -- screaming children and loads of road-tripping vacationing families like you see at Embassy Suites in the USA. You also don't have the inner atrium design with the inward-facing windows in the room like you see in most USA Embassy Suites hotels.
The Embassy Suites Mexico City is much more like a full-fledged Hilton in terms of quality and service, and everything is brand spanking new. The building is an older building that suffered damage in the 1985 earthquake but then was almost completely rebuilt and now has giant girders up and down the outside which reinforce the structure. I'm guessing this might now be Mexico City's most earthquake-proof structure, and the place looks 100% brand new.
--Huge two room suites with all modern amenties.
--Design of suites feels like a 4- or 5-star hotel -- you could be forgiven for waking up and thinking you're at the Mandarin Oriental or something like it.
--"Heavenly" beds with cushy amenities.
--Helpful, well-trained staff that goes out of their way to make your stay positive and enjoyable.
--Huge, free, breakfast buffet with made-to-order omelettes; this kind of buffet costs US$15-20 at other Mexico City hotels.
--Not one, but TWO 32" LCD flat screen TVs in your suite.
--Thick double windows keep you from hearing the noise of the city outside your room.
--Free high speed internet, wired or wireless. I did a speed test of the wired internet connection and I was getting 1.5Mbps, which is speedy as hotels go.
--Unlimited free bottled water in your room, something that many Mexico hotels will charge US$5/bottle for.
--Neat-looking IP telephones that look like something you'd see on CSI or "24."
--Clock-radio has a plug-in input for your iPod, I enjoyed this very much!
--Elevator service was dodgy during my stay, only one of three elevators was fully functioning, and since I was staying on the 18th floor, this was troublesome. However I'd imagine they will fix this.
--Location is very good for business travelers, but not as ideal a location for siteseeing. However you can take a taxi 10 minutes to many tourist attractions.
--I was charged US$2.50 each time I made a toll-free call to use my calling card, I think this is excessive, though it's not the first time I've seen this in Latin American hotels.
--Desks in the room were placed far from the telephones, so it was a little challenging to work on my PC and make phone calls at the same time.
--Average Embassy Suites toiletries in the bathrooms are one of the only reminders that you are in an Embassy Suites and not a Hyatt or Intercontinental.
--I had one disappointing restaurant recommendation from the concierge, but the staff, including the general manager responded well to the situation and were apologetic and offered amends.
Overall, this is a really nice property, and new General Manager David Koch and his staff are working really hard to make guests feel welcomed. I even received a hand-written note from the GM welcoming me as a Hilton HHonors Gold member. Mr. Koch it turns out came from the JW Marriott Mexico City and had previous experience with high-end chains such as Four Seasons. It appears he brought several staff from these chains, as well as a very sophisticated, upscale approach to hotel management and it definitely shows.
One quick example of going "above and beyond" was while I was checking out and in a hurry to get to the airport for my flight, one of the bellmen volunteered to go grab me a few items from the free breakfast buffet and pack them for my taxi ride to the airport. How conscientious of them to think of this and leave you thinking highly of their service. I truly found the service here to be every bit as good if not better than much more expensive hotels I've stayed in. Kudos to them...
TripAdvisor Reviews Le Meridien Mexico City
Travel Blogs from Mexico City
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