Las Chapas Palacio del Sol
How has this hotel rated in the past?
Historical Traveler Reviews Las Chapas Palacio del Sol Marbella
Well... What can I say? The food is revolting and it is situated right in front f a huge 24h noisey motorway. The room smelt and it really was the holiday from hell. The staff were friendly and helpful but there was nothing they could really do about the awful situation...
Disguisting holiday of a lifetime
We arrived in the middle of the night and our first impression was good.But we soon found out how awful it was.We have a little girl aged 9 and trying to go to the beach was a nightmare crossing that extremely busy motorway right outside the hotel.The staff were most ignorant,The food was appalling The entertainment was a disgrace the kids club....well what can I say?They never tried to include the English in anything.Why Airtours use that hotel is beyond belief.we have been going abroad for 25 years now and never complained but I feel so strongly about this hotel if anyone else has been to this hotel and wants to get intouch with us please do.
Nice hotel . but !
good rooms, nice grounds , some of the food inedible , bus journeys are a nightmare on public transport , hotel is midway between two large resorts hence buses are always full , one family with 4 children gave up after 2 hours of waiting for a bus with space ! very short staffed 320 rooms and only 1 barperson on duty every night ! terrible entertainment guaranteed . 90% of sunloungers and plastic chairs broken . evening entertainment held by side of pool every night , pool not fenced or covered in any way , accident waiting to happen ! not a place for families with children , no real effort made to entertain kiddies with the rxception of a ten minute "mini disco" at 10pm every night ,always with the same 5 or six tunes? complete lack of imagination or effort by "entertanment staff" . drinks on average (when you eventually get served approx 300 % dearer than in town , last bus from town 10.30pm , about 15euros taxi fare . all in all if you wish to spend your evenings sitting in your romm watching spanish tele , and spend most of your day sitting beside a spanish dual carriage way waiting for buses , this could be the very place for you , even more so if you are teetotal , on a strict no food diet . however on our stay we and most of the people who went to see their "reps" were told " yours is the first complaint we have ever had about this hotel" ?
The worst last-minute of my life!!!!!
on arrival at Malaga, we were greeted by the rep who claimed, "you have been upgraded to a plush hotel in marbella and will be mixing with the rich and famous"!! Although it was dark when we arrived we knew when we pulled up into the carpark that there would be no Sean Connery staying here. First Impressions: Lobby was like a scene from faulty towers, we were almost expecting Manwell to show us to our room!. The double room we booked actually consisted of 2 single beds that weren't even level, balcony that only accommodated one person and a bathroom with a non- flushing toilet!! However, despite the jail - like conditions Las Chapas could only be described as a weight - loss camp as there was no clean food in sight. (except in the vending machines next to pool, when working!!!). Pool was filthy, beach was a taxi ride away and most of our time and money was spent in the local convenient store - OPENCOR!!
Favourite moment in las chapas was checking out 2 days early!!! Reply to us if you have had a similar experience!!
We liked it.......
Las Chapas consists of several builings built around a large garden area. Our room was large, clean and the bathroom was good.The public areas are spacious and the staff were helpful. The hotel is mostly used by families and couples, with the majority of them Spanish. This means that there is a good atmosphere around the pool (no rowdiness) and no late night noise.The food is served buffett style and we found it was good. A choice of soups, salads, a couple of different fish dishes and a couple of different hot meat dishes every night. There are also things for kids like pasta, burgers and, of course, chips.There is entertainment every night around the pool but nothing to get excited about. There are a couple of quiet bars just outside the hotel (turn right).The main coast road duel carriageway runs outside and you need to catch a bus on this road to get to Marbella or Fuengerola (less than one euro each way).If you turn right outside, then cross the road bridge over the dual carriageway (there is a pavement), and walk for 200 metres you come straight on to a beach. This is a lovely beach with a bar/restaurant every 200 metres and if you want a beach holiday then you'll have a job to find better.The only problem with this hotel is the location - we like to explore the local bars and restaurants in the evenings but this isn't the place to do this. Everything else about the place was fine.One bit of advice - If you plan on going on any organised trips then book through hotel reception. Much cheaper than booking through the travel companies.
What a shame!
mmmmm????I've just arrived back from this holiday to the Hotel Las Chapas....I have a great tan!..But I think all I should say about this hotel is that "IF YOU GO, AND WANT TO VENTURE OUTSIDE THE HOTEL, HIRE A CAR AND GET IT DELIVERED!!!! OR YOU MAY POSSIBLY GET KILLED, ON THE MOTORWAY, THAT YOU MUST WALK ALONG,VIA THE SLIP ROAD ,TO GET TO ANYWERE....unbelievable!! IT'S TRUE!!!Honestly, I'm not one to write in these sort of review pages, mainly due to my lazyiness, but having arrived safely back, after crossing the Motorway bridge and hiking up the slip road, I feel I MUST confirm the other reviews regarding this matter, if only to save a life! How on earth "First Choice" can justify sending holiday makers to this terribly DANGEROUSLY LOCATED hotel is beyond me! As it happens, we went on a cheap last minute deal and didn't know the hotel we were staying in. At only £200 each half board I didn't bother to say anything as this is the risk we took! We made the best of this damp feeling, old fashioned hotel that is obviously run on a VERY MINIMAL BUDGET!The food was probably OK if you were French or Spanish, which many of the guests were. The first day we arrived, Sunday, it wasn't to bad. Even had a choice of deserts....bread pudding, cooked oranges,apple, pear, banana, chocolate slop, pink slop OH!.. and tub of yoghurt or tub of ice cream..Impressed?? don't get to excited, The rest of the week the choice got less!!!!Tined Salad! You know the type you get out the "Heinze Tins" my granny used to get them, with peas and things in. The lettuce and tomatoes were OK..OH and the Olives. Yummie!!Sardines!!! Lots of them.. heads and eyes included!!Black boiled eggs! Runny scrambled eggs. Sloppy runner beans for breakfast...My favorite!! The CHEESE..I lived on it!! I could go on and on but I think you get it. Sorry if you loved the food, this is only my opinion. Usually I am not fussy and will eat most things. Also I did try most of the food and it was bearable, if onlDONALDS!!..but we did wait untill Thursday!..now I'm waffling!GOOD POINTS???Some times the hotel staff smiled. :-)The mini golf was fun...even though we had to wait 3 days to get a go..only one ball you see.The room was OK and had a TV. If you can understand Spanish...?? GREAT!! ? If not then do as we did, put the American stocks and shares channel on thats in English. The music that accompanies the graph isn't to bad!! JOKEBetter stop now as I think you have my point of view!Seriously now though. If you just want a base to stay and canteen style food and are NOT DISABLED, providing you hire a car and get it delivered to the hotel! The motorway is ON YOUR DOOR STEP so you can get on route to visit lots of places in Costa del Sol.....Only of course providing YOU GET A VERY CHEAP DEAL!!!Like they say...YOU GET WHAT YOU PAY FOR!!.. In one poor womans case,whom I spoke to,she paid £700 for a week at this hotel, EACH!!! her wedding anniversary....she was in tears and after alot of fuss.. GOT MOVED. Another couple PAID to get moved!! NEED I GO ON ?ONE LAST THING!!VERY IMPORTANT! DISABLE ACCESS!!!!!!!Although there are lifts that work well, they are NOT Large enough for a wheelchair to fit in them, let alone another person. There are ramps in places, which are very steep! and some have to be accessed by steps!! DERRRR!!!???? If however, you are still not put off and can meet the most difficult of obsticles if a wheel chair user, don't forget the Motor way bridge you will have to cross over to go anywere AT ALL out side the hotel, the Crash Barriers, you will have to catapult yourself over and if you possibly do all this, ther isn't much out there anyway...!!! Except one HUGE Hill down to the beach...after crossing several more roads!ALSO!!! REMEMBER YOUR GREEN CROSS CODE!!Well must go, thanks for reading my opinionIf you would like to email me regarding more about this hotel, please do so.Regards
Hated it horrible place
DO NOT GO THERE went for a weeks break at Easter, and landed here at 4am. The room first allocated was not prepared correctly for guests, was given a new room only slightly better.The beds are noisy and uncomfortable, and room not properly cleaned during the day. LOCATION: is terrible, nothing nearby to walk to, unless you have a car to get away from the place. The beach is about 30 mins walk away and more than 900 meters as advertised. To get public service bus you have to walk over main road overpasses and cross dual carraigeway offramps, extremely dangerous with no proper street lighting.The swimming pool has cracks in concrete round it causing trip hazard into pool and no lifeguard in site.FOOD: Is inedible, mashed potatoes like runny semolina, runny scrambled eggs that are undercooked (Salmonella risk), Dirty cutlery and crockery, Milk jugs that are uncovered, unchilled, cracked and chipped, and black rotten fruit next to good fruit. Had stomach problems for duration of stay there even though we ate out mostly.STAFF: uncaring ;unhelpfulGot moved to Fuengirola Park in Fuengirola after 2 days of hell which is a good 3 star hotel. How Las Chapas got a 3 star heaven knows.DO NOT GO THERE
My husband and myself stayed at this hotel 29th August 2002 for 1 week. The first room that we were given was on the ground floor right behind the reception area. It was dull and smelly! We asked to be moved and the following day were moved to a lovely bright clean room. We thought that the hotel was great. Nice swimming pool, good food and friendly staff. The hotel seemed to be family orientated but the hotel itself is situated on a motorway which is very dangerous. There is foot bridges to go to the beach etc. but even then you still have some horrible paths to cross. Someone was actually killed crossing the road right outside the hotel whilst we were there. We had a great time as the bus stops a few minutes from the hotel and takes you into Marbella, Fuengirola etc. If you enjoy golf then there is a golf course on your doorstep, the Santa Maria Golf Course. Overall a very enjoyable time was had.
DON'T GO THERE!!! It's awful it is actually situated on a motorway which me & my family called the M1 'Which was an understatement your are safer playing chicken run on the M1 then you are crossing that road. Otherwise you are stuck in the middle of nowhere my mum asked for a hotel surrounded by bars etc (cos i'm only 18 i like to party!!!!) there was one bar round the corner, 1 supermarket & 1 souvenior shop. Apart from the fact the place looked like a construction site my mum asked for a sea view room and the sea was nowhere insite!!!
The only fun i had was to get in the pool untill a nice big fat cockroach started floating passed me i nearly heaved.
If your over 70 want to relax and are spanish this is definatley the place for you otherwise anywhere else in cost del sol i think you'd prefer and that goes for anybody,
Please e-mail me if you have any questions
BY THE WAY DON'T EVEN GO THERE ABOUT THE FOOD IT WAS COLD AND UNCOOKED!!!!! I'M UNBELIEVABLY SUPRISED WERE ALL NOT SUFFERING FROM FOOD POISENING
Las Chapas Hotel
Las chapas is a large complex, suitable for families who would like to stay on the complex itself. If you want to walk to the beach, right outside the hotel is a motorway which is always very busy. You have to cross the motorway via a bridge which can also get busy. my advice is to stay in the hotel as there is plenty to do there and they have a nice swimming pool. The rooms all have air con and are very clean.The food I think could be a lot better, but you get what you pay for.
TripAdvisor Reviews Las Chapas Palacio del Sol Marbella
Travel Blogs from Marbella
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