Lisbon Gem

My husband and I spent 3 fabulous nights at the Lapa Palace. For high maintenance travelers-- this is the place to stay. The property is beautiful and well maintained. The room that we stayed in was very comfortable and had a beutiful view of gardens and of Lisbon. All of the staff were friendly and extremely helpful. The concierge services here were superb. They made great tour, theatre and restaurant recommendations. Eventhough the hotel isn't in the center of the city, it is a quick cab ride to everything and it is well worth it. We highly recommend this hotel!

Wow!

This has got to be one of the best hotels I have ever stayed in - it is 5* but on the super 5* end. Quite expensive but has a beautiful pool, lovely food (try the green wine) and the most curteous staff I have ever encountered.

Nearly Perfect! Just slightly far from the main attractions

Absolutely fantastic, especially if you get a room overlooking the amazing waterfall, which we did.

Unfortunately the main old town area with the sights, shops and attractions is too far to walk, so taxis are essential for any venture outside the hotel . But the flip side is that it's in a very quiet neighbourhood.

Tip- Have breakfast on your balcony, it's a real treat.

Excellent hotel

To start with the reservations, the location is a little far from downtown, but is a quiet residential/diplomatic area. It is only a 15-minute walk to the marina area, but a bit further from downtown. A short cab ride, though. If you want to be in the center of the action, this is not the place for you.

On the plus side, the service is great, it's quiet, the rooms large, and the pool area an oasis in the middle of the city. It was also a good value when we stayed there.

One of the most fantastic hotels in Europe!

The most amazing hotel I've ever stayed in - we went for our first wedding anniversary a few years ago, and no other hotel has yet matched up. Huge comfortable bed, complimentary port, fantastic views from our room, a fantastic indoor and outdoor pool and spa area - the italian restaurant is amazing, and the service in general is out of this world. We were lucky enough to book this hotel at a corporate rate, but whatever price you pay, it's worth every penny - we even got a private car to drop us off at the airport - all in all treated like royalty - if only all five stars could be as good!

One of the best hotels in the world!

My husband and I just spent 3 wonderful nights in Lisbon in this fabulous hotel. From the car picking us up at the airport to every detail in the room (even beautiful porcelain boxes filled with chocolate) and in the common areas this was a truly outstanding place. Our room was spacious, had fresh flowers and stunning views. The bathroom was enormous and had all the goodies you could dream of. The service of all the staff was impeccable, helpful and polite at all times- even though we were told that they were fully booked. The only slight glitch was when the room service people forgot two bottes of water that we had ordered a few hours earlier, yet when we reminded them, they apologized profusely and delivered them within minutes at no charge to us. We had dinner at the restaurant and that was delicious, with the usual signature Cipriani dishes-but also a portuguese twist. The bar too was beautiful and romantic. The gardens are stunning.

This is by far the best hotel in Lisbon...even if its not quite downtown... but with the views it has of the city and the river Tagus, it couldn't be in a better place. We couldn't recommend it more!

Not what you expect

The publicity shots for this hotel imply the hotel is set in spacious landscaped gardens, overlooking rolling hills, to Lisbon. The truth is the hotel is squeezed between houses in a Lisbon backstreet. Yes, the rear garden is quite spacious - ingenious camera angles I presume. The hotel is very ordinary and, for a five Star, has a very disappointing entrance foyer. Staff were not that helpful and the bar etc closed early. On leaving the hotel in search of a nightcap, just after midnight, the porter followed us and locked the front entrance door. Strange! - very 3 Star Hostel style approach to security. Yes, Catherine Deneuve did stay here (dear knows how many years ago though), but today's elite are more likely to head for the Pestana Palace, a hotel in a totally different league from the Lapa Palace.

The best hotel in Portugal

I have stayed in the best hotels of the world and this is number one . A stupendous luxury villa with great view over the Tejo river and its magnificient bridges , one of the best restaurants in town (of course it is Italian) , a very elegant refined room with great taste and all facilities (a great shower , jacuzzi bath tub ,beautiful panoramic terrace , great bed lineen , de-luxe offer of soaps and shampoos ,shoes shine service) ;and then a lush garden with tropical plants and trees ,flowers everywhere , a fantastic swimming-pool with bar and efficient food service . The staff is wonderful ... I could speak for hours .. I can't wait to go back !!

Luxury in the City

Had been wanting to stay at the Lapa for some time. Was not disappointed! It all started brilliantly: staff at the front desk were great and our room was huge, overlooked the pool and included a free bottle of port and some delicious pasteis de nata, yum. Huge bathroom, great terrace, lovely. Room service was fast and efficient, but best of all has to be the lovely pool area. Lots of loungers, never too crowded, a nice outside eating area, perfect. The hotel is not right in the centre of town but close enough, and the taxis are cheap and plentiful. Treat yourselves!

Absolute Perfection!

I arrived in Lisbon by ship on May 16, 2004 with an overnight on board. On the 17th I desembarked and began what has turned out to be among the finest travel experience I have ever encountered.

You will need to comb the world to find a more luxurious hotel experience than you will have at the Lapa Palace. From the moment I arrived until my departure I was treated with the utmost of genuine, heartfelt and friendly hospitality truly fit for the most discerning of travelers.

The hotel made arrangements for me for a private car and driver to pick me up at the pier and take me for a full day trip to Fatima, Obidos, and other spectacular sights in the near-by contryside. My driver - Sergio - was so knowledgeable and personable and made this day indeed very special.

In additional to the warm welcome that I received, the hotel's pool and gardens - a haven...the Restaurant Cipriani - finer than one could imagine (try the roasted suckling pig), my room - in art deco decor in the Palace - with sweeping views of the city and Tagus River (Room 603) spacious and so beautifully appointed.

Should your travels take you to Lisbon - let yourself feel like royalty - and stay at the Lapa Palace - it's a crown jewel to be sure!