Langtry Manor Hotel
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Historical Traveler Reviews Langtry Manor Hotel Bournemouth
Nothing was too m,uch trouble..
I booked a suite at Langtry Manor as a suprise for my boyfriend's 21st birthday and what a lovely suprise it was! From the moment we checked in the Langtry staff tried their hardest to make our stay a fabulous one. Nothing was too much trouble for them and we were also very impressed with the little details that the staff remembered for us. The suite itself was romantic and luxurious and the bed extremely comfy and elegant. Although we didn't eat dinner in the hotel we did greatly enjoy the breakfast. The food was very nice and the dining room itself was a beautiful setting.
I would thoroughly recommend Langtry Manor and I very much hope to return again soon.
Rest & Relaxation
I booked the Langtry Manor as a well deserved reward after my accountancy exams. I came down on my own with a suitcase full of books - a pastime I haven't had the luxury of the last six months. I have recently separated from a long term partner so was slightly anxious about checking into a hotel on my own. From the moment I arrived the receptionist was so welcoming all my anxieties were dispelled! I got shown to a beautiful room with a fab spa bath in the room so I could watch TV from the comfort of the Jacuzzi. All the staff were so friendly and nothing was ever too much trouble. I was slightly nervous about eating dinner on my own- I thought I would stick out like a sore thumb, but because the hotel is so intimate I met a really nice couple in the bar before dinner who asked me to join them for each of the nights there. The restaurant is absolutely beautiful - and the food is even better! The food is contemporary with a really varied menu and excellent wine list. The hotel offered me a special midweek package where I paid for two nights and got the third night completely free- which was an added bonus! I spent my break eating reading in my beautiful room and the Hotels drawing room, strolled to the clifftop and along the beaches, had a swim in the complimentary health club and didn't even venture in to the hub of the town centre until the last day and my goodness are the shops good! I would recommend the Langtry Manor to anybody visiting Bournemouth.. The staffs are absolutely charming, the building is so full of history and elegance and the food is top notch! I have already booked to come back with my mum and sister early next year.
Should have never gone.
Booked this hotel direct. But one price was confirmed at the time of booking then bill came for over £120 more than originally quoted. Problem was eventually sorted well I ended paying the higher amount. Stayed in the Kings room cant really complain about the room apart it was my birthday and was offered the so called birthday extra which I never received. The main point about this hotel is the fact that my girlfriend left a very expensive dress at the hotel and even though the hotel took 5 days to find it. They had told us they sent it by normal post, but at the time we agreed that they would send it by special delivery, never less it got lost in the post, yeah right!!! I rang up several times and they just did not want to know, they just did not care. Take your money and run comes into mind. I will and I mean I will never stay or go anywhere near that hotel again.
Following a search on the internet of places to stay in Bournemouth of a quiet nature we stumbled across this particular place. Giving them the benefit of the doubt having read the reviews here, we booked it.
All evening (until 11pm) there was a disco playing in the room below and trying to get a 1 and 4 year old girl and boy to sleep was impossible.
I asked if there were any other rooms (we had booked a family room) and we were offered double rooms instead which were of no use with such small children. Furthermore, whilst on the phone to the receptionist, another call came through which she took and said that she would to get back to that person later because she was dealing with an 'irate customer', well I was a little after hearing that.
We stayed in the room but rang back later to ask if the volume could be at least turned down. Nothing was done.
We were asked at breakfast if we enjoyed our stay and my wife re-told the story. He said he would speak to the receptionist. Again, by the time of our departure, later that morning, no form of apology or recompense was offered. We checked out and will not stay there again, due particularly to their lack of customer care once the error was reported.
Visited this hotel last year and it was fab. Returned this year and what a difference. We had to change rooms after the first night and were put in small, shabby attic rooms. When we complained we were told that there were no other room available and if we wanted to check out we would still have to pay for the rooms which were well below the standard of a cheap B & B. A bag went missing during the change of rooms and the staff were indifferent and although they took responsibility for the movement , they didn't want to know about the missing bag. It was found 2 days later in the laundry room - it was open and the contents were missing. The managements response was that this was our problem and would have to file a claim with our own insurance company! They were very arrogant in their dealings which was so very different to our preious stay.Needless to say won't stay there again
An Example to others
We booked in for two nights at Langtry Manor based on the reviews on this site. The outcome, fantastic ! The best customer service an example to others, guest are treated like family and the owners welcome you as if you'd been coming there for years. The room we had was a little small, but that was explained to us when booking and to be honest it was Lilley Langtrys 150 birthday so the place was nearly full, however the room had character and every thing we could want.
They do a weekend package and we dined in both Friday and Saturday night on a 6 course menu which was included in the price, as was the full english breakfast. Well done to Tara and all the staff .. true customer service can still be found and that service was done with style and class .. we'll be back !
Lovely hotel in a good location. The staff are wonderful and dressed in Edwardian costume which is in keeping with the theme. The food is superb and reasonably priced. The Saturday banquet a real feast and very unhurried. There is so many choices for breakfast but the full English is very good.
Celebrated our wedding day at the Lantry Manor. From the moment our guests arrived, where they were greeted with mulled wine, to the wedding breakfast where a string quartet played from the musician's gallery we had a wonderful day!
My then girlfriend and I stayed in the Jersey Lily suite. Before she arrived I'd been gradually reducing her expectations, and had her close her eyes while I led her to the room. When she opened her eyes her jaw dropped (literally!). A lovely room, helpful staff, wonderful food (cooked how you want it, not how they like to cook). It's not cheap, but quality rarely is. We liked it so much we stayed there after we got married.
Stayed for one night in the Kings Suite. Very comfortable. Arrived VERY late at night (12.30am) and had fresh soup and sandwiches ready for us. Staff were extremely welcoming at such a late time. Bed was comfortable. Room facilities were good with the best stocked minibar I have seen in a while. The bathroom was a bit small, but okay. The breakfast was superb. English breakfast appeared on very hot plates so the scrambled egg remained hot. The marmalade was homemade and was delicious. Even when the fire alarm went off in the morning, the staff remained polite and didn't panic. When we checked out about 1 hour later, we had a letter from the duty manager explaining what had happened which was very efficient. The hotel had the feel of a private country house.
TripAdvisor Reviews Langtry Manor Hotel Bournemouth
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