The Langham, London

Address: 1c Portland Place, London, England, W1B1JA, United Kingdom | 5 star hotel
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This 5 star hotel, located in the Fitzrovia area of London, is near Oxford Street, Selfridges Tobacco Department, Debenhams, and Wigmore Hall.
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    Historical Traveler Reviews The Langham, London

    Wonderful public areas, disappointing room


    OK first the positives. The Langaham has wonderful public areas, large, impressive. It is a very big hotel, and we stayed in a superior twin room. It was exactly like the picture on langhams website except the room wasn't spacious (the beds overhang over the exit) and the bathroom left lots to be desired (there was missing grouting/bacteria residue on the grouting/stained towels). The view was good (overlooking west London).

    For 5* ambience try the Milestone in Kensington, far superior, far nicer, far cleaner.

    A great hotel


    I stayed at this hotel by luck..I got it on Priceline when it was the Langham's no longer a Hilton but it was fantastic!! It's a "Leading Hotel of the World" and very luxurious!! I only paid $140 a nite, a true bargain!! The rooms were large with a great bathroom with robes!! Breakfast was expensive...$50 for a full English..go to Ponti's around the corner which serves eggs and GREAT orange juice! The Oxford circus tube stop is only about 7 minutes away!! I would go back in a heartbeat!!

    In search of the Fitness center


    Very centrally located right off Regent st. and Oxford station. The over 7 ft. doorman was very helpful in providing directions to nearby main-streets in case you're not familiar with the area. The staff are generally friendly, but can't say much for the rooms. I requested a street-view room, and was paying around US$250/night, but even after switching, still could only get a view of the very grim-looking windows and walls of the hotel. The view was depressing. I agree with comments on the smokey lobby, but what intriqued me more were 1) why do the elevators look like those you'd see in MAN FROM UNCLE (where they make you feel like the sides will come together to turn you into meatloaf)? They are so narrow! Secondly, I challenge any one to try to find the Fitness center via inside the building. Try following the signs in the hotel and you'll feel like you've walked into an Escher painting... I almost thought the evil twins from THE SHINING were going to come and ask me "to play." The fitness center, as it turns out, is more accessible and easily found if you leave the building and enter from the outside. It is a very nice hotel gym, and the indoor pool is also very nice, albeit narrow. The restaurant is pricey, but the food and service is very nice. My suggestion is to book ahead and try to get a deal under US$150/night. Otherwise, I suggest booking the Charlotte Street hotel (about 3 blocks away).

    Nice hotel


    My mother, my 2 year old son and I stayed here for 7 days in March 2003 using Hilton Honors frequent flyer miles. Very nice hotel, perfect location if you are a walker (we are) and you like shopping (we do). 5 minute walk to Oxford Circus tube station and the intersection of Regent's and Oxford streets. Plenty of restaurants, shops, department store, a nice sized Tesco in the area...and a 15 minute walk to Regent's Park.

    We were upgraded to a nice corner room, full of wood trim and furniture...had a "clubby" feel to it. But the room had 1 king sized bed and we needed 2 beds. No other upgraded rooms were available, so we were given a standard room with free daily breakfast.

    The staff was very professional and helpful. Front desk staff recommended some great restaurants and provided maps for us. Only downfall...the hotel is not handicapped accessible and the doorman had to help me carry the stroller up and down the 10 steps between the lobby and the street. We would defintely stay here again.

    High Tea


    As we are Langham, when we arrived in London, we deceided to find the Langham, we walked for miles,but found it in time for High Tea. The man playing the piano was great, he even played Australian songs.There was My daughter, her husband and my husband, The 4 of us still tell everyone about it. Robyn Langham.

    Not So Bad!


    This is a very nice hotel with a friendly staff. The location is a little removed from public transportation, but it is a pleasant walk.

    My room was booked at a discount but it was quite nice. I did have problems with housekeeping not servicing the room on three of my six days there. (They did after I called them.) My question for this hotel is: Why do you allow smoking in the public areas? Entering the hotel or leaving the elevator, one is assaulted by the strong fumes. At least the lobbly should be smoke-free so one can savor the elegant feel of the hotel upon entering and yet breathe at the same time.

    The Langham Hilton


    Stayed there for two days.Great location, great service.

    Great hotel


    The Langham Hilton Hotel in London is a great hotel. I've stayed there twice within the last 16 months and found every aspect of the hotel to be fantastic.An excellent staff, especially the doorman. The hotel bar is excellent, the hotel food is exceptional. Although the rooms are a bit on the small side, afterall this is downtown London.This is a great hotel with an excellent staff, a perfect location, and a delight to use while vacationing or traveling.I totally recommend this hotel. It certainly adds to the London experience.

    Perfect shopping location


    Stayed here for 5 nights from 1 Jan 2003. Very nice and elegant hotel, perfectly located near (3 minutes walk) from the Oxford Street & Regent Street junction. Knowing London very well I think there are not many hotels if the main action is shopping!! Oxford Circus Undergound station is on the same junction with outstanding connection to anywhere in London.

    Hotel looks nice from the outside and even nicer inside. Very nice lobby and the Chukka bar (next to the lobby) is very well decorated and cosy.

    Staff: no real 'stifflips' but bartenders in the Chukka bar act too formal without reason. Front desk staff are formal 'from a distance', no idea why.

    A glass of very basic wine in the bar is GBP 4, too much for the quality offered (the standard Hilton house red). But crisps and Japanese nuts are inclusive.

    Restaurant staff is friendly, most of them non-English.

    Bell boys are really friendly, so are the room maids.

    The Wodka bar was completely empty all the time, the bartender is just reading a magazine. This bar has no windows and does not attract any customers.

    Rates for breakfast are absolutely rediculous! I thought the rates in the Hilton Docklands were high but this is just madness! A full English breakfast is GBP 21.50 per head but additional charges for boiled and fried eggs. Overall quality is not bad but the GBP 13 in the Hilton Docklands offers much more for less money.

    We didn't have lunch or dinner in the hotel as there are numerous restaurants nearby where the food is good to very good and the wine much cheaper and better.

    Rooms are nice and clean but fairly small. Staying with two adults and 1 child (15) in one room (extra bed) is not a real problem but in fact it's too small.

    Rooms are extremely quiet, especially the ones at the back of the hotel and along the (terrible) atrium.

    We stayed in a standard room and can't judge the other types of rooms.

    All rooms have an ADSL connection for connecting your own laptop to the Internet. Works well (just plug the cable into your network port) and fast (around 768 Kbit/sec I calculated) but rated at 50P per minute upto GBP 20 a day, this is not a real world!!! However, smart PC users will find a trick to use it for free...

    The gym (built in 200) is superb! Dressing rooms are state of the art, big lockers with coat hanger. The showers are really good, never seen such a quality before. Sauna and steam cabin are large and very good. Swimming pool is very nice. Equipment is good but not very well chosen: too few of everything and too much of less... (Dutch expression). Gym staff is very good, really friendly, entertaining and very professional, my compliments for Scott, great guy!

    After 5 days I still don't know why it's so difficult to find your way to the gym, it's a complex building but maybe I did something wrong.

    Conclusion: perfect (maybe the best) location for shopping, nice, quiet, clean, fairly formal and (very) dull, some staff act 'from a distance', some facilities are overpriced but the gym facilities are very good.

    I might consider to come back again but I prefer the 4 stars Hilton Docklands with its great views and staff (see my other review).

    Last but not least: we didn't meet any goasts. According another article the Langham is a haunted place.

    Horrible service


    The Hilton is a nice property that needs to completely re-train its staff in service and hospitality. Its poor financial results this quarter are likely due to its horrible service!

    Save for the porter, the receptionist (who was the assitant manager) was cold and unsmiling and during a 2 hour power outage, all they could offer was a 5 inch fluorescent glow stick or to sit in their lobby for the night. Candles and flashlights were not made available, because "candles are a fire hazard", never mind all the cigarette smokers in the building and they weren't willing to buy torches for the guests. Explaining that I was 3 months pregnant and was concerned about falling did not concern them one iota. So, I promptly checked out and will never recommend this property to any traveller.

    TripAdvisor Reviews The Langham, London

    4.50 of 5 stars Outstanding

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